Hotel had not provided the room we had requested but provided a suitable alternative. Accommodation is spacious, all the amenities you need and fantastic customer service. Perfectly located for bus tours, trains, underground, boats and walking. Highley recommended.
Conveniently located 2 bedroom apartment located near Borough Tube Station, right beside Tesco Express which is open 24 hours.
The reception staff are not particular helpful. Not a hotel, with daily cleaning. Standard items like electric kettle and iron missing, with reception not communicating with room staff. Promising the room staff will bring the items, up 24 hours later still noting. Several light bulbs need replacing, and appliances not working. Why were the standard room items not in the room?
While the 2 bedroom apartment was nice and clean, a poor standard of service left a bad impression.
The South Bank on the River Thames is one of the capital's foremost cultural hubs. Stroll along the Queen's Walk and take in views of London's most famous landmarks, like the London Eye and the Houses of Parliament. The Southbank Centre, one of the largest arts centers in the world, hosts concert and theater events at eminent venues including the National Theatre and the Royal Festival Hall.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.