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citizenM Tower of London

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Premium bedding, in-room safe, desk, laptop workspace
View from Room
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of citizenM Tower of London

citizenM Tower of London

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationTower of London7 min walk
  • Popular LocationTower Bridge8 min walk
  • Popular LocationThe Shard16 min walk
  • AirportLondon (LCY-London City)24 min drive

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About this area

London

Located in London's London City Centre neighbourhood, citizenM Tower of London is near a metro station. Tower of London and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include London Bridge and St. Paul's Cathedral. Looking to enjoy an event or a match? See what's going on at Excel Exhibition Centre or O2 Arena. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.
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Popular Location

What's nearby

  • Tower of London - 7 min walk
  • The Gherkin - 8 min walk
  • Tower Bridge - 8 min walk
  • London Bridge - 12 min walk
  • The Shard - 16 min walk

Getting around

  • Tower Hill Station - 1 min walk
  • London Fenchurch Street Station - 3 min walk
  • London (LCY-London City) - 24 min drive

Restaurants

  • CanteenM — 1 min walk
  • Le Paris Grill - 3 min walk
  • Wagamama - 3 min walk
  • The Chamberlain - 3 min walk
  • The Ship - 4 min walk

About this property

citizenM Tower of London

4-star London hotel in London City Centre, walk to Tower of London
A restaurant, a bar/lounge and 2 coffee shops/cafés are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. All 370 rooms boast iPads, and offer free wired Internet and iPod docking stations. Premium bedding and rainfall showerheads are standard, as are flat-screen TVs with digital channels.
CitizenM Tower of London offers 370 forms of air-conditioned accommodation with iPads and iPod docking stations. Beds feature premium bedding. 43-inch Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available

Food and drink

  • To-go breakfast available for a fee daily 6 AM–11 AM: GBP 12.5 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike parking

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Designated smoking areas
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Similar properties

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4 star
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Free WiFi
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Air conditioned
Air conditioned
Guest rating 4.5+
Guest rating 4.5+
Hotel
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Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.
Due to COVID-19, access to the communal living room and the restaurant is available by reservation only, limited to a maximum of 6 registered guests or 2 households per table. The last order for alcohol is 10:30 PM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 12.5 per person (approximately)
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 830 out of 1178 reviews
5 - Excellent 70%
Rating 4 - Good. 287 out of 1178 reviews
4 - Good 24%
Rating 3 - Okay. 38 out of 1178 reviews
3 - Okay 3%
Rating 2 - Poor. 13 out of 1178 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 1178 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel due to its proximity to The Gherkin, as we had a reservation for lunch at Searcys. The check in process was very quick. The room was a bit on the small side (as is often the case in London), but very well laid out. Having an iPad to control the TV, climate etc was cool. Although we very much enjoyed our stay here, and would thoroughly recommend it.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful Bed was huge / blackout blinds and climate control Great location right near the tube station and Uber boat
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A quirky and fun hotel, great staff and location was amazing, loved every drop
Stayed 1 night in Jun 2021

4/5 Good

Stayed 1 night in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very lovely looking and everything is very modern. The room was a little smaller than expected but the space is used well. There was no tea/ coffee or toothpaste in the room. Besides that the view was gorgeous.
Stayed 1 night in May 2021