The Londoner

Photo gallery for The Londoner

Primary image
Indoor pool, free pool cabanas
View from room
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of The Londoner

VIP Access

The Londoner

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
38 Leicester Square, London, England, WC2H 7LL

Explore the area

  • Popular LocationBig Ben15 min walk
  • Popular LocationLondon Eye16 min walk
  • Popular LocationBuckingham Palace17 min walk
  • AirportLondon (LHR-Heathrow)43 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

London

The Londoner is located in London City Centre, a neighbourhood in London, and is in the entertainment district and near a metro station. National Gallery and The British Museum are cultural highlights, and some of the area's notable landmarks include Leicester Square and Piccadilly Circus. London Eye and Sea Life London Aquarium are not to be missed.

What's nearby

  • Leicester Square - 1 min walk
  • Garrick Theatre - 2 min walk
  • Big Ben - 15 min walk
  • London Eye - 16 min walk
  • Buckingham Palace - 17 min walk

Getting around

  • Leicester Square Underground Station - 4 min walk
  • London Charing Cross Station - 6 min walk
  • Heathrow Airport (LHR) - 43 min drive

About this property

The Londoner

Luxury London hotel in London City Centre, walk to Leicester Square
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site.
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.
The Retreat has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages spoken

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (GBP 70 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 39.00 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Whitcomb’s
  • 8 at The Londoner
  • Joshua’s Tavern
  • The Stage
  • The Residence

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 9

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • Satellite channels
  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

The check-in location differs from the property location; to check in, go to In Room Check-in
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 39.00 per person (approximately)
  • Valet parking fee: GBP 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 39 out of 48 reviews
5 - Excellent 81%
Rating 4 - Good. 6 out of 48 reviews
4 - Good 13%
Rating 3 - Okay. 0 out of 48 reviews
3 - Okay 0%
Rating 2 - Poor. 2 out of 48 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 48 reviews
1 - Terrible 2%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

4.8/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff excellent very modern well thought out property 2 down sides Our room was only serviced 2 out of the 4 nights 1 morning at breakfast they had a large group in. So crowded extra tables in the staff setup to,fail This was sad as for the rest of our stay they where outstanding Finale point the door need to be more helpful arranging taxis
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Londoner was a great hotel in a great location. Staff were friendly and the service was top notch.
Stayed 3 nights in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too notch everything. Smallish rooms. Pricey.
Stayed 4 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing gym
Stayed 2 nights in May 2022

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great amenities, amazing lobby/bar, delicious restaurants, unbelievable Retreat/Spa area, in-ground pool, and an incredible rooftop bar/lounge. Located in a prime/central London area, walking distance to almost everything. Must stay here for at least a night if you're visiting London!
Stayed 4 nights in May 2022