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Indoor pool
Indoor pool
Memory foam beds, in-room safe, laptop workspace, iron/ironing board
Memory foam beds, in-room safe, laptop workspace, iron/ironing board

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationExcel Exhibition Centre11 min drive
    Popular LocationO2 Arena12 min drive
    Popular LocationTower Bridge17 min drive
    AirportLondon (LCY-London City)17 min drive
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  • Standard Studio

    4/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    More detailsStandard Studio
  • Comfy Studio

    3.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsComfy Studio
  • Big Studio

    Room amenities

    • 323 sq ft
    • Sleeps 2
    More detailsBig Studio

About this area

London

Located in London's Canary Wharf neighbourhood, The Collective Canary Wharf is in the city centre and near the airport. The area's natural beauty can be seen at Russell Square and St. James Park, while O2 Arena and Tate Modern are cultural highlights. London Eye and Madame Tussaud's Wax Museum are not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Visit our London travel guide
Popular Location

What's nearby

  • Excel Exhibition Centre - 11 min drive
  • O2 Arena - 12 min drive
  • Tower Bridge - 17 min drive
  • Tower of London - 22 min drive
  • The Shard - 26 min drive

Getting around

  • Crossharbour Station - 1 min walk
  • London Limehouse Station - 6 min drive
  • AirportLondon (LCY-London City) - 17 min drive

Restaurants

  • Mthr — 1 min walk
  • Dumpling Shack — 1 min walk
  • Lotus Floating Restaurant - 3 min walk
  • Bella Cosa Restaurant - 11 min walk
  • Goodman - 11 min walk

About this property

The Collective Canary Wharf

4-star London hotel in Canary Wharf with restaurant
A restaurant, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 388 rooms feature kitchenettes with fridges and hobs, plus complimentary wireless Internet access and LED TVs with cable channels. Guests will also find memory foam, room service (during limited hours) and electric kettles.
The Collective Canary Wharf offers 388 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature memory foam mattresses. Accommodation at this 4-star hotel has kitchenettes with fridges, hobs and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 12 per night
  • Limited parking spaces

Food and drink

  • To-go breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 7:00 AM–11:30 AM on weekends: GBP 5-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • 4 meeting rooms

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Renovated entire property – August 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Heating
  • Linens
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Fridge
  • Hob

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 04 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 5 and GBP 15 per person (approximately)
  • Self-parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Long-term renters welcome
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

The Collective Canary Wharf Hotel
The Collective Canary Wharf London
The Collective Canary Wharf Hotel London

Frequently asked questions

Can I cancel my reservation for free at The Collective Canary Wharf and receive a full refund?
Yes, The Collective Canary Wharf offers free cancellation on select room rates, because flexibility matters! Please refer to The Collective Canary Wharf cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Collective Canary Wharf?
As of 29 Oct 2020, prices found for a 1-night stay for 2 adults at The Collective Canary Wharf on 8 Nov 2020 start from £85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Collective Canary Wharf have a pool?
Yes, this property has an indoor pool.
Is The Collective Canary Wharf pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Collective Canary Wharf?
Self-parking is available for GBP 12 per night. Limited spots are available.
What time is check-in at The Collective Canary Wharf?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at The Collective Canary Wharf?
Checkout is at 11:00 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is The Collective Canary Wharf located?
Located in Canary Wharf, this hotel is 2.8 mi (4.5 km) from O2 Arena and 3 mi (4.9 km) from Excel Exhibition Centre. Tower Bridge and Tower of London are also within 6 miles (10 km). Crossharbour Station is only a 2-minute walk and Mudchute Station is 6 minutes.
4.0
Very good
5 - Excellent
103
4 - Good
71
3 - Okay
31
2 - Poor
19
1 - Terrible
8

4.4/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
The whole room and toilet and shower is tiny. No space to move in the bathroom at all.You can hear the neighbourhood screaming and shouting and the dlr, extremely uncomfortable place to stay. Couldn’t leave the window open due to the noise yet room was so warm with no air con. Worst place to stay.
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked staying here. We loved the swimming pool the most! Alexandra was lovely helped us to check in and out and was super friendly and helpful.
Stayed 1 night in Aug 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
Bathroom was very small with the shower very hard to get into. Even for someone as slim as me! Air conditioning was no where to be found as well so hardly got to sleep
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place to stay
It was great value for money, very comfortable and clean! Great view of Canary Wharf and exceptional staff! Wish I stayed longer!
Stayed 1 night in Jul 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Property conditions & facilities, room comfort
Noisy
The hotel itself is good but regarding the environment mostly the room giving to me was just beside the train station and so I couldn't sleep but thanks to the staff of the hotel who understand my predicament and gladly refund the balance back to me to find another place. I suggest the hotel should find some sort of noise proof against the rail noise.
Stayed 5 nights in Jul 2020

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