Title: Staycity Aparthotels, London, Heathrow Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Staycity Aparthotels, London, Heathrow Riverside aparthotel connected to the convention centre in Hayes with a restaurant ![Restaurant](https://images.trvl-media.com/lodging/6000000/5030000/5025600/5025535/b76afd70.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5030000/5025600/5025535/4f816cc0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/6000000/5030000/5025600/5025535/0b8c85e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/6000000/5030000/5025600/5025535/38f3b8ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/6000000/5030000/5025600/5025535/94bd1ec9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Staycity Aparthotels in London's upscale Botwell area near Heathrow combines comfort with practicality. Guests can grab coffee at the on-site shop, pick up essentials at the grocery store, use the fitness center, and enjoy complimentary WiFi throughout. 8.6 Excellent ## Popular amenities - - Bar - Gym - Air conditioning - Kitchen - Breakfast available ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=5025535&PinnedHotelID=5025535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=5025535&PinnedHotelID=5025535&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=5025535&PinnedHotelID=5025535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=5025535&PinnedHotelID=5025535&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5025535&PinnedHotelID=5025535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5025535&PinnedHotelID=5025535&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5025535&PinnedHotelID=5025535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5025535&PinnedHotelID=5025535&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Standard Apartment, 1 Bedroom (Double) | Premium bedding, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5030000/5025600/5025535/104ad1ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Bedroom (Double) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Free cots/infant beds Kitchen Fridge Dishwasher - 377 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Premium bedding, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5030000/5025600/5025535/cb3c597a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms (1 bathroom) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Free cots/infant beds Kitchen Fridge HDTV - 538 sq ft - 2 bedrooms - Sleeps 6 - 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed ![Premium bedding, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5030000/5025600/5025535/e85bdfea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms, 2 Bathrooms ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Free cots/infant beds Kitchen Fridge HDTV - 624 sq ft - 2 bedrooms - Sleeps 5 - 3 Single Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed ![Standard Apartment, 1 Bedroom (Twin) | Premium bedding, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5030000/5025600/5025535/bd296059.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Bedroom (Twin) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Free cots/infant beds Kitchen Fridge HDTV - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ![Premium bedding, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5030000/5025600/5025535/50998464.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Soundproofed Air conditioning Free cots/infant beds Kitchen Fridge HDTV Premium bedding Private bathroom - 269 sq ft - Sleeps 3 - 2 Single Beds OR 1 Double Bed ![Executive Double or Twin Room | Premium bedding, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5030000/5025600/5025535/2c99b208.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Kitchen Fridge HDTV Sofa bed Premium bedding - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed ![Premium bedding, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5030000/5025600/5025535/cb3c597a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Soundproofed Air conditioning Kitchen Fridge HDTV 5 bedrooms Premium bedding Private bathroom - 183 sq ft - 5 bedrooms - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Suite, 2 Bedrooms, Terrace | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/7700/7606/0ab8d15f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The May Fair, A Radisson Collection Hotel, Mayfair London London City Centre - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,024 reviews £331 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/London-Hotels-The-May-Fair.h7606.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=8d4e1692-9151-4851-8673-cbf16f494057&top_cur=GBP) Ad ![Premium Room | Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/23600/23504/6c5083dd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Blu Hotel, London Marble Arch London City Centre - 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Free WiFi - Restaurant - Air conditioning - Bar 8.6 Excellent 352 reviews £96 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/London-Hotels-Hampton-By-Hilton-London-Old-Street.h96306582.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=8d4e1692-9151-4851-8673-cbf16f494057&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Staycity-Aparthotels-London-Heathrow.h5025535.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Staycity-Aparthotels-London-Heathrow.h5025535.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50342%2C-0.41984&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FPEn9ERJ56TJrhL4RrvhPm9IxbM=) High Point Village, Station Approach, Hayes, England, UB3 4FL #### What's nearby - Stockley Park - 14 min walk - 0.8 miles - Airport Bowl - 5 min drive - 2.7 miles - Brunel University - 6 min drive - 3.2 miles - Twickenham Stadium - 13 min drive - 5.7 miles - Wembley Stadium - 19 min drive - 9.6 miles #### Getting around - Hayes & Harlington Station - 2 min walk - Hounslow West Underground Station - 6 min drive - Heathrow Airport (LHR) - 15 min drive #### Restaurants - ‪McDonald's - ‬4 min walk - ‪The Botwell Inn - ‬8 min walk - ‪Namaste Gurkha - ‬2 min walk - ‪Costa Coffee - ‬5 min walk - ‪Costa Coffee - ‬5 min walk ## About this property ### Staycity Aparthotels, London, Heathrow Riverside aparthotel connected to the convention centre in Hayes with a restaurant A restaurant, a fitness centre and a bar/lounge are available at this aparthotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Each apartment provides an LCD TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Added amenities include free WiFi, premium bedding and a rainfall shower. Weekly housekeeping is available. Staycity Aparthotels, London, Heathrow offers 269 accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead. This Hayes aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is provided on a weekly basis. Recreational amenities at the aparthotel include a fitness centre. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16800/16754/b1c3c0c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis London Heathrow Airport Heathrow Villages - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 2,923 reviews £59 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=16754&PinnedHotelID=16754&HadPinnedHotel=true®ionId=-1&adults=2) ![Library](https://images.trvl-media.com/lodging/108000000/107930000/107928900/107928808/dd69e294.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rosemay Hotel Townfield - Free WiFi - Air conditioning - Breakfast available - Parking available 9.4 Exceptional 160 reviews £66 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=107928808&PinnedHotelID=107928808&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/73000000/72390000/72386100/72386009/ee53b42a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis budget London Heathrow Central Cranford - 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Parking on site (GBP 15 per day) - Limited on-site parking - Wheelchair-accessible parking available ### Family friendly - Children stay free (see details) ### Kitchen - Cookware, dishware, and utensils - Hob - Microwave - Refrigerator - Toaster ### Dining - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: GBP 10 for adults and GBP 5 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Bedrooms - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Rainfall showerhead - Towels provided ### Entertainment - LCD TV with digital channels - TV in common areas ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Laptop workspace ### Climate control - Air conditioning ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Braille/raised signage - In-room accessibility - Lift - Low-height counter and sink - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### Services and conveniences - 24-hour front desk - Grocery/convenience store - Housekeeping (weekly) - Iron/ironing board - Luggage storage - Multilingual staff - Safe at front desk - Tour and ticket assistance ### Location highlights - Connected to a convention centre - In a business district - In the city centre - In the suburbs - Near a train station - Near the airport - On the riverwalk - On the Strip ### Things to do - Gym - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 269 units - 8 floors - Built in 2012 - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: GBP 10 Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g. directions) For any questions, please contact the property using the information on the booking confirmation Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price. ### Renovations and closures This property is closed from 24 November 2022 to 31 December 2023 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 10 for adults and from GBP 5.00 for children - Self-parking fee: GBP 15 per day - Early check-in fee: GBP 10 (subject to availability) - Late check-out is available for a fee (subject to availability) - Housekeeping is available for an additional fee and varies based on unit size The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply ### Property is also known as Apartments London Heathrow London Heathrow Apartments Serviced Apartments London Heathrow Staycity Heathrow Staycity London Staycity London Heathrow Staycity London Heathrow Apartments Staycity London Heathrow Serviced Apartments Staycity Aparthotels London Heathrow Apartment Hayes Staycity Serviced London Heathrow Staycity Serviced Apartments London Heathrow Apartment Hayes Staycity Serviced Apartments London Heathrow Apartment Staycity Serviced Apartments London Heathrow Hayes Staycity Aparthotels London Heathrow Apartment Staycity Aparthotels London Heathrow Hayes Staycity Aparthotels London Heathrow Hayes UK - Greater Staycity Aparthotels London Heathrow Staycity Aparthotels, London, Heathrow Hayes Staycity Aparthotels, London, Heathrow Aparthotel Staycity Aparthotels, London, Heathrow Aparthotel Hayes ## Frequently asked questions ### Is Staycity Aparthotels, London, Heathrow pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Staycity Aparthotels, London, Heathrow? > Self-parking is available for GBP 15 per day. Limited spots are available. ### What time is check-in at Staycity Aparthotels, London, Heathrow? > Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability). ### What time is check-out at Staycity Aparthotels, London, Heathrow? > Checkout is at 11 AM. Late checkout is available for a fee (subject to availability). ### Where is Staycity Aparthotels, London, Heathrow located? > Located in Botwell, this aparthotel is 0.8 mi (1.3 km) from Stockley Park and 2.3 mi (3.6 km) from Airport Bowl. Wembley Stadium and Brunel University are also within 9 miles (15 km). Hayes & Harlington Station is only a 2-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Staycity Aparthotels, London, Heathrow Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 1,117 8 - Good 860 6 - Okay 237 4 - Poor 69 2 - Terrible 73 ### 8.6/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 10/10 Excellent #### OLAWUNMI 26 Jul 2022 Liked: Cleanliness, property conditions & facilities, communication Loved staying at this hotel due to proximity to airport. ##### OLAWUNMI Stayed 6 nights in Jul 2022 ### 10/10 Excellent #### Angela 20 Oct 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Very friendly staff, helpful, clean hotel ##### Angela Stayed 1 night in Oct 2022 ### 10/10 Excellent #### David 5 Sept 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff were very friendly and helpful ##### David Stayed 7 nights in Aug 2022 ### 6/10 Okay #### raynier 26 Sept 2022 Liked: Cleanliness, amenities, property conditions & facilities Very convenient, metro in front of the hotel. Rooms are clean and spacious. If you need a Heathrow hotel, this is a great option. ##### raynier Stayed 1 night in Sep 2022 ### 6/10 Okay #### James 27 Jul 2022 Disliked: Property conditions & facilities Next to train station and 1 stop from LHR ##### James Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Xiaochen 5 Sept 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Convenient location and friendly staff. The room was well equipped, spacious and comfortable. The price was also reasonable. ##### Xiaochen Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Longbo 10 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location to access the airport! Room was big and very clean. Staff was very helpful. Definitely recommended! ##### Longbo Stayed 1 night in Jul 2022 ### 10/10 Excellent #### brad 17 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Great friendly hotel close to airport and great walking to train then to the tube. Overal great experience ##### brad Stayed 3 nights in Aug 2022 ### 8/10 Good #### Amit 15 Jul 2022 Liked: Cleanliness, room comfort, communication Next to tube station and 15 mins from heathrow airport Great Indian restaurant next door and close to Tesco ##### Amit Stayed 1 night in Jul 2022 ### 8/10 Good #### Brian 16 Sept 2022 Liked: Cleanliness, room comfort, communication #### Great value for London stay The hotel is conveniently located to bus and train lines. This is a big plus in the London area. The rooms are spacious. There are laundry, gym and restaurants on site. ##### Brian Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### wai chi 12 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent Transport to Heathrow Airport ##### wai chi Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### Kimberly 14 Feb 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Exactly what we needed. Spot along train route. Clean facility with accommodating staff. ##### Kimberly ### 10/10 Excellent #### Angela M 12 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication It's literally next to Tube station, 6 min ride away from Heathrow airport. Everyone was friendly, and helpful. Especially Luna!! The breakfast was delicious, with many options. ##### Angela M Stayed 1 night in Aug 2022 ### 8/10 Good #### Satender 15 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Location of the property is big plus as it is just in front of Hayes & Harlington station. Only problem was corridors of the property were smelling. Apartment was nice and clean ##### Satender Stayed 5 nights in Nov 2022 ### 10/10 Excellent #### Richard 13 Jul 2022 Liked: Cleanliness, amenities, communication Excellent front of house staff; they all go above and beyond their duties to assist their guests in any way they can...I would like to single one or two of them out for special mention, but to be quite honest they are all fantastic.I have been staying here for many years now, and will continue to for as long as they continue their exceptional service. ##### Richard Stayed 7 nights in Jul 2022 ### 10/10 Excellent #### Gbesimi 27 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Response excellent Willing to help ##### Gbesimi Stayed 2 nights in Aug 2022 ### 8/10 Good #### Gbesimi 20 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Prompt response to customers Warm welcome and going extra mile ##### Gbesimi Stayed 7 nights in Aug 2022 ### 8/10 Good #### Justin 18 Sept 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication I've stayed here a few times over the years due to the location, amenities and ease of getting in to central London. The apartments are well appointed and clean, and the price is reasonable for London. It's ideal if you're driving to London due to the secure car park (you do have to pay extra for parking) and it's easy to get to from the motorway network. Hayes train station is next door and you can be in central London in under 20 minutes. It's also great for getting to Windsor. The staff were all helpful and polite. ##### Justin Stayed 0 nights in Sep 2022 ### 8/10 Good #### Takayi 14 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication I liked the studio apartment. Eighth floor was quiet. Only issue is the air conditioning was not working well and the windows do not open so it was too hot at night. ##### Takayi Stayed 6 nights in Jul 2022 ### 10/10 Excellent #### Zaheer 16 Aug 2022 Liked: Cleanliness, room comfort, communication Bit noisy because Room D509 children are playing early 7 in the morning ##### Zaheer Stayed 4 nights in Aug 2022 ### 8/10 Good #### Mark 23 Oct 2022 Liked: Cleanliness, amenities, property conditions & facilities Excellent location if you need to get into the metropolis or points west (e.g., Oxford). A well-stocked Tesco next door is also very convenient. Rooms are comfortable and well-equipped. My only caution is housekeeping, which is hit-or-miss: they did not refresh my room as scheduled and when they did, they left the floor unswept, didn't change all the sheets, a few other things. Speaking to the front desk sorted most of these issues. ##### Mark Stayed 27 nights in Sep 2022 ### 8/10 Good #### Gary 27 Aug 2022 Liked: Cleanliness, room comfort, communication #### Faff Great staff and secure parking. There's no option to check in conveniently - gone are the days of walking up to reception and paying. You have to scan the app and fill in loads of details. 3 easy steps it says?!?! ##### Gary Stayed 1 night in Aug 2022 ### 2/10 Terrible #### Chantal 25 Sept 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication Not in a very good area. Whole building smelled very bad. I understand people are cooking in their rooms but it was beyond disgusting. Rooms did not feel clean in the inside. ##### Chantal Stayed 1 night in Sep 2022 ### 6/10 Okay #### Verified traveller 30 Aug 2022 Liked: Room comfort #### Ok but could be much better Good parking, friendly and helpful staff, and comfortable, good sized double bed. Rooms are basic, would be better for families if there was a television in the actual bedroom of one bed apartments as parents have this then when children go to bed (children’s beds are a sofa bed in the living room area that fold out into two separate single beds). Wasn’t convinced that bedding for sofa bed had been washed properly. Quite a few stains on corridor carpets - feels like everywhere needs a good clean. Feels very much like a budget hotel. ##### Verified traveller Stayed 1 night in Aug 2022 ### 4/10 Poor #### Rachel 30 Aug 2022 Disliked: Communication #### Hit and miss Very very disappointed after checking in online way in advance and after letting the hotel know what time we would be there, after a 5 hour journey we got there for 3pm which was check in time and had made them aware this is arrival time on our online check in, we had to wait almost an hour for our room keys. Nothing offered while we sat there wasting our time. ##### Rachel Stayed 2 nights in Aug 2022 ## Expedia's Latest Trends ### Hotels > [Hilton London Metropole](https://www.expedia.co.uk/London-Hotels-Hilton-London-Metropole.h26134.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-Great-Cumberland-Place.h21659.Hotel-Information) > > [Hilton London Olympia](https://www.expedia.co.uk/London-Hotels-Hilton-London-Olympia.h26035.Hotel-Information) > > [The Savoy](https://www.expedia.co.uk/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [Royal National Hotel](https://www.expedia.co.uk/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [DoubleTree by Hilton Hotel London -Tower of London](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Tower-Of-London.h3977996.Hotel-Information) > > [Millennium Hotel and Conference Centre Gloucester London](https://www.expedia.co.uk/London-Hotels-Millennium-Gloucester-Hotel-London-Kensington.h523228.Hotel-Information) > > [Hilton London Paddington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Paddington.h598182.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.co.uk/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [St. Pancras London, Autograph Collection ®](https://www.expedia.co.uk/London-Hotels-St-Pancras-Renaissance-Hotel-London.h3907784.Hotel-Information) > > [Travelodge London Covent Garden](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Covent-Garden.h23389.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.co.uk/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.co.uk/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [London Hilton on Park Lane](https://www.expedia.co.uk/London-Hotels-London-Hilton-On-Park-Lane.h26769.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.co.uk/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information)