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Overview of Thistle London Heathrow T5

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Guest reviews

3.9/5 Good
1,604 reviews
Guests rated this property 4.0/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available

Map

Explore the area

Popular LocationBrunel University16 min drive
Popular LocationWindsor Castle18 min drive
RestaurantMcDonald's5 min walk
RestaurantLondon Hong Kong8 min walk
AirportLondon (LHR-Heathrow)8 min drive

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  • Standard Twin Room

    4.4/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 2 Single Beds
    Show details
  • Standard Double Room

    4.5/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 Double Bed
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  • Family Room

    4.3/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 3
    • 3 Single Beds OR 1 Single Bed and 1 Double Bed
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  • Deluxe Twin Room

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 2 Single Beds
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  • Deluxe Double Room, 1 King Bed

    3.8/5 guest room rating

    Room amenities

    • 182 sq ft
    • Sleeps 2
    • 1 King Bed
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  • Executive Double Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 4
    • 1 King Bed
    Show details

About this area

West Drayton

Near a metro station and near theme parks, Thistle London Heathrow T5 is in an area with good airport proximity. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Thorpe Park and Legoland. Pinewood Studios and Royal Botanic Gardens, Kew are not to be missed.

Visit our West Drayton travel guide
Map
Popular Location

What's nearby

  • Brunel University - 16 min drive
  • Windsor Castle - 18 min drive
  • Windsor Racecourse - 19 min drive
  • Kempton Racecourse - 19 min drive
  • Thorpe Park - 20 min drive

Getting around

  • West Drayton Station - 7 min drive
  • Heathrow Terminal 1-3 Underground Station - 5 min drive
  • London (LHR-Heathrow) - 8 min drive

Restaurants

  • Runway View Restaurant — 1 min walk
  • Runway View Bar & Terrace — 1 min walk
  • McDonald's - 5 min walk
  • London Hong Kong - 8 min walk
  • The White Horse - 8 min walk

About this property

Thistle London Heathrow T5

3.5-star West Drayton hotel in Hillingdon with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking. All 266 rooms provide conveniences such as sofa beds and coffee makers, plus complimentary wireless Internet access and LCD TVs with digital channels. Guests will also find room service (during limited hours), hairdryers and safes.
Thistle London Heathrow T5 offers 266 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 12.00 per night
Limited parking spaces
Return airport shuttle (surcharge) from 4:30 AM to 11 PM
Airport shuttle at scheduled times

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: GBP 15 for adults and GBP 5.00 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Family friendly

Dry-cleaning service
Laundry facilities
Snack bar/deli
Sofa bed

Conveniences

Banquet hall
Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Tour/ticket assistance
Wedding services

Languages spoken

Dutch
English
French
German
Italian
Polish
Portuguese
Spanish

Business services

Business centre
Meeting rooms
Conference centre

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Sofa bed

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

Digital channels
LCD TV

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM and 1:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available at scheduled times from 4:30 AM to 11 PM
Fees may apply; contact the property in advance to get details
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

This property is closed from 15 March 2020 to 21 June 2020 (dates subject to change).

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15 for adults and GBP 5.00 for children (approximately)
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 6.00 (one-way), (up to 16 years old)
  • Self-parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5 Hotel West Drayton

Frequently asked questions

Can I cancel my reservation for free at Thistle London Heathrow T5 and receive a full refund?
Yes, Thistle London Heathrow T5 offers free cancellation on select room rates, because flexibility matters! Please refer to Thistle London Heathrow T5 cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Thistle London Heathrow T5?
As of 3 Jun 2020, prices found for a 1-night stay for 2 adults at Thistle London Heathrow T5 on 4 Jul 2020 start from £64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Thistle London Heathrow T5?
Self-parking is available for GBP 12.00 per night. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 2:00 PM to 1:00 AM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Does Thistle London Heathrow T5 provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 6.00 per person, one-way, applies.
Where is Thistle London Heathrow T5 located?
Located in Hillingdon, this hotel is 2.8 mi (4.5 km) from Stockley Park and within 6 miles (10 km) of Brunel University and London Motor Museum. Windsor Castle and Twickenham Stadium are also within 9 miles (15 km). Heathrow Terminal 1-3 Underground Station is 29 minutes by foot and Heathrow Central Station is 28 minutes.

Guest reviews

5 - Excellent
476
4 - Good
703
3 - Okay
281
2 - Mediocre
85
1 - Poor
59
4.0
Cleanliness
4.1
Service and Staff
3.9
Amenities
3.6
Property condition

3/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dated hotel, poor service during difficult time (COVID-19)

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service

It is difficult to give a proper review under the present conditions. However, I can say is that the staff were half mixed. Some really friendly and pleasant while others not even a nod. The food was disappointing. Very stingy with salad on burger. The pizza was slightly burnt in the middle. Would I stay again. The answer is no. The rooms are very out dated and feels like going back thirty years. Carpet felt dirty when wearing no shoes.

Stayed 4 nights in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Using the self drive POD to Heathrow T5 was proper legit. Good job by the team that set this up. Need more of this globally.

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent value. Perfect for overnight layovers for Terminal 5 at Heathrow. You can take the driverless pods direct from terminal 5 to the hotel for 6 GBP per person each way as of March 2020.

    Stayed 1 night in Mar 2020