Smooth check-in but no answer to my question about how to get to the hotel from the airport through Expedia messaging to Hotel function. When I checked in the room. I found a somebody's knickers hanging on the hook at the back of the bathroom door. I informed a night staff at the hotel who immediately ...
Close to the Tower of London and the embankment . We were happy with the hotel. the staff were very helpful. For those who are walkers and want to be near Piccadilly area a hotel in that area may be better for you.
Everything is exceptional - my 3rd stay and this time for 6 nights. The staff is so accommodating and the rooms are super well appointed. Dining, exercise, spa and hair all under one roof ! Epic ! Can’t wait to return in Feb!
I had a sweaty handprint on the wall above my toilet. Ew The bed was ridiculously hard. I had to sleep On the pillows in an effort to make it comfortable. Sometimes simple on and off switches are just fine. Nice place though I’d stay there again.
Great hotel. Very comfortable. Friendly helpful staff. Great location for the East end. Wish they had some kind of table in the room as well as some coffee availability in the room with the honor bar.
Very unique look to this hotel. Friendly staff and great service. The room was very nice also and offers multiple ways to connect devices to the tv in the room.
Nice hotel in the city with an helpful and kind staff
Fantastic hotel , Stunning room with the best view in town . Everything was unbelievably fabulous. Nice warm room , comfy bed , great shower ......the list goes on . Oh did I mention how helpful the staff were. I can't wait to visit again.
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