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Overview of Alexander House And Utopia Spa

Photo gallery

Indoor spa bath
Indoor pool
Indoor pool
Outdoor spa bath
Terrace/patio

Alexander House And Utopia Spa

5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationTulley's Farm3 min drive
    Popular LocationStone Farm Rocks6 min drive
    Popular LocationSt. Margaret's Church7 min drive
    AirportLondon (LGW-Gatwick)17 min drive

Choose dates to view prices

  • Traditional Suite

    Room amenities

    • 1000 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsTraditional Suite
  • Garden Suites

    4.3/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsGarden Suites
  • Master Suite

    Room amenities

    • 1238 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsMaster Suite
  • Luxury Super King Room

    4.3/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsLuxury Super King Room
  • Cosy Double Room

    3.8/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsCosy Double Room
  • Spa Suite

    5/5 guest room rating

    Room amenities

    • 592 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSpa Suite
  • Junior Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • The Gatehouse

    5/5 guest room rating

    Room amenities

    • 1130 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Single Bed
    More detailsThe Gatehouse
  • Comfy King Room

    5/5 guest room rating

    Room amenities

    • 321 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsComfy King Room

About this area

East Grinstead

Located in East Grinstead, Alexander House And Utopia Spa is in the historical district and near the airport. Surrey Hills and Ashdown Forest reflect the area's natural beauty and area attractions include Tulley's Farm and Standen. Wakehurst Place and British Wildlife Centre are also worth visiting. Spend some time exploring the area's activities, including golfing and golf lessons.
Popular Location

What's nearby

  • Tulley's Farm - 3 min drive
  • Standen - 6 min drive
  • Stone Farm Rocks - 6 min drive
  • St. Margaret's Church - 7 min drive
  • Priest House - 7 min drive

Getting around

  • East Grinstead Station - 5 min drive
  • AirportLondon (LGW-Gatwick) - 17 min drive

Restaurants

  • AGs 3 Rosette Restaurant — 1 min walk
  • Reflections Restaurant — 1 min walk
  • Harbour Fish Bar - 5 min drive
  • The Open Arms - 5 min drive
  • The Mug Tree - 5 min drive
View in a map

About this property

Alexander House And Utopia Spa

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and an outdoor tennis court. All 58 individually furnished rooms feature free WiFi and room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Alexander House And Utopia Spa offers 58 forms of accommodation with laptop-compatible safes and complimentary bottles of water. This individually furnished accommodation includes desks. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This East Grinstead hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, a fitness centre and complimentary bicycles.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Utopia Spa has 29 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site (GBP 7.5 per night)
  • Electric car charging station on site
  • On-site parking is wheelchair accessible

Food and drink

  • English breakfast available for a fee daily: GBP 19.50 per person
  • 2 restaurants
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Croatian
  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms
  • Conference space (500 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30.00 per pet, per night
Dogs only
1 per room (up to 22 lbs/10 kg)
Food and water bowls are available
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.00 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 19.50 per person (approximately)
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 30.00 per pet, per night
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.00 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Alexander House Spa
Alexander House Utopia
Alexander House Utopia Spa
Alexander House Utopia Spa East Grinstead
Alexander Utopia Spa
Utopia Alexander House
Utopia Spa Alexander House
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Frequently asked questions

Can I cancel my reservation for free at Alexander House And Utopia Spa and receive a full refund?
Yes, Alexander House And Utopia Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Alexander House And Utopia Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Alexander House And Utopia Spa?
As of 23 Jan 2021, prices found for a 1-night stay for 2 adults at Alexander House And Utopia Spa on 21 Feb 2021 start from £206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Alexander House And Utopia Spa have a pool?
Yes, this property has an indoor pool.
Is Alexander House And Utopia Spa pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 10 kg per pet. There's a fee of GBP 30.00 per pet, per night.
How much is parking at Alexander House And Utopia Spa?
Self-parking and valet parking are free at this property.
What time is check-in at Alexander House And Utopia Spa?
Check-in is from 3:00 PM - 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Alexander House And Utopia Spa?
Checkout is at 11 AM. Late checkout is available for GBP 50 (subject to availability).
Where is Alexander House And Utopia Spa located?
Situated near the airport, this luxury hotel is within 3 miles (5 km) of Worth Way Country Park, Tulley's Farm and St. Margaret's Church. Wakehurst Place and Priest House are also within 3 miles (5 km).
4.2
Very good
Rating 5 - Excellent. 160 out of 291 reviews
5 - Excellent 55%
Rating 4 - Good. 68 out of 291 reviews
4 - Good 23%
Rating 3 - Okay. 30 out of 291 reviews
3 - Okay 10%
Rating 2 - Poor. 22 out of 291 reviews
2 - Poor 8%
Rating 1 - Terrible. 11 out of 291 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful building & surrounding grounds provide for stunning views
Stayed 1 night in Oct 2020

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Room comfort
For the price we paid for one night I could of stayed at a 5* hotel in central London for the room we had (spa room) it did not warrant nearly £400 I wouldn’t recommend for the price
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing spa break with a few little niggles.
Relaxing spa break with a few little niggles mainly relating to issues in the spa. On the whole could not fault the quality of the facilities and the staff were clearly trying hard to deliver a high level of service.
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful & good food
Beautiful hotel, it’s a shame that as a hotel guest you then have to pay £20 p/p to enter the spa area. Food was delicious and everyone was very helpful.
Stayed 1 night in Sep 2020

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