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The Dorchester - Dorchester Collection

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Terrace/patio
Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of The Dorchester - Dorchester Collection

VIP Access

The Dorchester - Dorchester Collection

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationMarble Arch11 min walk
  • Popular LocationBuckingham Palace15 min walk
  • Popular LocationPiccadilly Circus18 min walk
  • AirportLondon (LHR-Heathrow)38 min drive

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About this area

London

Located in London's London City Centre neighbourhood, The Dorchester - Dorchester Collection is in the city centre and near a metro station. Buckingham Palace and London Palladium Theatre are cultural highlights, and some of the area's popular attractions include Madame Tussauds Wax Museum and Natural History Museum. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium, or consider Piccadilly Theatre for a night out. Guests appreciate the hotel's location for the sightseeing.
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Popular Location

What's nearby

  • Hyde Park - 2 min walk
  • Green Park - 8 min walk
  • Marble Arch - 11 min walk
  • Buckingham Palace - 15 min walk
  • Piccadilly Circus - 18 min walk

Getting around

  • Hyde Park Corner Underground Station - 6 min walk
  • London Victoria Rail Station - 18 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • Alain Ducasse — 1 min walk
  • China Tang — 1 min walk
  • Nobu - 4 min walk
  • The Greenhouse - 4 min walk
  • Kai Mayfair - 4 min walk

About this property

The Dorchester - Dorchester Collection

Luxury London hotel in London City Centre, walk to Hyde Park
4 restaurants, a full-service spa and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and valet parking. All 250 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, flat-screen TVs come with DVD players, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Dorchester - Dorchester Collection offers 250 forms of air-conditioned accommodation with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness centre.
The Spa at the Dorchester has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (GBP 60.00 per day)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: GBP 45 per person
  • 4 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not accept Discover Cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 84.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 45 per person (approximately)
  • Valet parking fee: GBP 60.00 per day
  • Rollaway bed fee: GBP 84.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Dorchester
Dorchester Hotel
Dorchester Hotel London
Dorchester London
The Dorchester - Dorchester Collection Hotel
The Dorchester - Dorchester Collection London
The Dorchester - Dorchester Collection Hotel London

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 191 out of 244 reviews
5 - Excellent 78%
Rating 4 - Good. 30 out of 244 reviews
4 - Good 12%
Rating 3 - Okay. 13 out of 244 reviews
3 - Okay 5%
Rating 2 - Poor. 8 out of 244 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 244 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the Dorchester was absolutely amazing; we did not want to leave! The hotel is beautiful, the rooms are great, and the staff is so friendly! The pool is super nice, as is the gym! We had drinks/snacks at the bar, dinner at China Tang and breakfast at The Promenade, and every single drink and menu item we had was spectacular. The bar has very creative and tasty cocktails - my favorite was "All You Need Is...A Cup of Tea!" I had a small accident during my stay (face planted while running in Hyde Park - uneven ground and klutzy people don't mix), and everyone at the hotel was SO nice and helpful! I just had minor scrapes and bruises, but they sent someone up to my room with a first aid kit to make sure I had all the supplies needed to patch myself up. We hope to be able to come again soon!
Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are outstanding at the Dorchester. There’s always someone around to help with a smile. They are just so friendly. I only had coffee and drinks at the restaurant, but service there is very slow. You can’t be in a hurry. But really friendly once they get to you. Coffee very weak unfortunately, even after I asked for a strong one. I paid £8.50 plus tip for a coffee I first had to wait ages for, and then couldn’t drink as it’s too weak. Staff at the bar are excellent. Overall, The Dorchester is outstanding. Beds very comfortable too, with blackout curtains.
Stayed 2 nights in May 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff go above and beyond to make sure your ok. Had the most amazing sleep too. Love this place.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
It was an amazing experience! The staff couldn't do enough for one. I was given an upgrade ..what a treat! My bathroom was beautiful with the deepest bath I've ever seen! It was a delayed birthday celebration and the brought a cake up to my room and trwated me like a VIP in the Grill when I had dinner with friends...the food was incredible The Spa and reflexology treatment was one of the best I've had anywhere. What more can I say...wonderful
Stayed 2 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020