"Good hotel shame about the attitude of the staff"
On arrival at the hotel we were greeted and taken to a well presented clean room with all the necessities needed, however as the weekend goes on we had a number of meeting with rude and ill mannered staff, during our meal in the restaurant on Saturday evening we felt that the staff were very judgemental and we felt as though we were being talked about during all our meal. When asking for anything during our weekend it felt that it was a chore for the staff and they were not very happy to help out, overall very appeasing hotel with very nice facilities just a shame of about the staff.
Nice hotel in good location for Chester Zoo and Cheshire Oaks.
Really family friendly hotel - staff were lovely and welcoming and made you feel comfortable even with two young children. Friendliest staff I've ever experienced in a hotel - thank you!
Beautiful / peaceful surroundings. Perfect for wedding photos.Menu and wedding breakfast tasty/ well presented. Hotel staff organised, friendly and efficient.Good buffet choice.Large clean rooms. Comfortable bed.
Negatives. Breakfast too expensive £17.95 each( not included in room £114)
No toilet brush in rooms!
Don't like cucumber in the water at reception!
Home to the UK's largest designer outlet, savvy shoppers flock to the industrial Ellesmere Port to find bargains at Cheshire Oaks. Other attractions include the Blue Planet Aquarium and the Manchester Ship Canal. Visitors can immerse themselves in the fascinating story of Britain's maritime heritage at the National Waterways Museum, climbing aboard docked barges to experience life on the water.
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