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Pullman Liverpool

4.0 star property
Waterfront relaxation meets convenient location near M&S Bank Arena, where helpful staff and a delicious breakfast set travelers up for Liverpool adventures

Choose dates to view prices

Located near Royal Albert Dock, Pullman Liverpool provides travelers with a luxurious base featuring practical amenities like dry cleaning services and a 24-hour gym. Guests appreciate in-room WiFi, breakfast at the on-site restaurant, and unwinding with drinks at the hotel bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is £70
includes taxes & fees
14 Jun - 15 Jun

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About this property

Pullman Liverpool

  • Upscale hotel near ACC Liverpool
  • Located close to M&S Bank Arena and Royal Albert Dock, Pullman Liverpool provides dry cleaning/laundry services, a bar and a 24-hour gym. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Additional perks include:
    • Buffet breakfast (surcharge), an electric car charging station and express check-out
    • A computer station, coffee/tea in reception and a porter/bellboy
    • Meeting rooms, a reception hall and a water dispenser
    • Guest reviews give top marks for the breakfast, central location and helpful staff
  • Room features
  • All 216 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and designer toiletries
    • 55-inch flat-screen TVs with digital channels
    • Free infant beds, electric kettles and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Pullman Liverpool pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pullman Liverpool?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Pullman Liverpool on 14 Jun 2026 start from £70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Pullman Liverpool?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Liverpool?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Pullman Liverpool located?

Located in The Docks, this hotel is steps away from ACC Liverpool and M&S Bank Arena. Royal Albert Dock and The Beatles Story Museum are also within 10 minutes. Liverpool James Street Station is 14 minutes by foot and Liverpool Central Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 777 out of 1032 reviews
Rating 8 - Good. 180 out of 1032 reviews
Rating 6 - Okay. 44 out of 1032 reviews
Rating 4 - Poor. 18 out of 1032 reviews
Rating 2 - Terrible. 13 out of 1032 reviews

Reviews

Verified

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room super comfy beds helpful happy staff great location for the arena
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Meera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, well equipped, good location, clean and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Room was lovely, good location for eating out and shopping,great stay for daughters 18th.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Darci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, super comfortable bed, excellent blackout curtains, fabulous shower.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, easy parking friendly helpful staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the docks. Clean. Great friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Stayed for business - great hotel. Clean, spacious rooms and a good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Great service, very modern rooms! Good location!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & v safe area . Superbly appointed rooms handled difficulties ( power cut) very well
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
A great room with fantastically helpful staff, a wonderful location and a very good breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jaclyn

Liked: Cleanliness, amenities, property conditions & facilities
Reliably good stay with a great view, lots of space, everything you need.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities
Great staff and rooms as usual. Good breakfast and cleanliness
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
Lovely hotel - river view room 832 has a great view!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mrs k

Liked: Cleanliness, staff & service, amenities
Very clean, plenty of choice and friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before, and the decor, cleanliness, and friendliness of staff were just as good. We had an issue with a noise in our room, but on reporting to staff in Reception we were offered ( and moved) to another room straight away. Breakfast times were busy, particularly as our stay coincided with the Grand National, but all staff kept a good sense of purpose, making sure that everything flowed as smoothly as possible. Well done and thank you. Next time we are in Liverpool, we shall certainly look again at staying here (availability and price being considered).
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
The Pullman was clean, tidy and good location for what we needed. Staff were helpful amd polite.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly and helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel choice for Liverpool. Next door to the M&S and only a short walk to Albert Dock. Clean modern accommodation, very comfy bed and huge shower! All this at a great price.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great stay in a "great at the price" hotel - location is ideal, parking convenient & safe, rooms very nice - clean, modern, good size. Lovely staff on reception who were always very helpful & lovely brekkie too! Highly recommended & would definitely stay there again.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
Easy walk to all of the attractions and shops. Can be a little windy being close to the Mersey. It is nicely located just away from the City centre to have some quiet at the end of the day. We were made to feel very welcome by all the staff, the rooms were comfortable and had everything we needed, I thnk they could do with a refresh, but this did not spoil our stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Clean room, Staff really friendly and helpful, even rearranged our rooms as we changed our stay so we didn’t have to move, breakfast was good, plenty of choice all freshly cooked,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Per Arne

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Lovely room and reception staff were exceptionally friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JoAnn

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful stay we had! We were greeted by the perfect ambassador in a bowler hat who provided us with a map and details to answer our questions about sites! Lauren was exceptionally kind and friendly & the staff at the bar was great! Definitely would recommend & visit again!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good value. Excellent views. Comfy bed and pillows
Stayed 1 night in Jan 2026