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Indoor pool
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Guest reviews

4.4/5 Excellent
691 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationChester Town Hall4 min walk
Popular LocationChester Cathedral5 min walk
Popular LocationChester City Walls5 min walk
AirportManchester (MAN)46 min drive

Choose dates to view prices

  • Standard Room

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds OR 1 Double Bed
    More detailsStandard Room
  • Deluxe Room

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds OR 1 Double Bed
    More detailsDeluxe Room
  • Room, 1 Double Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsRoom, 2 Single Beds, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsClub Room, 1 Double Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking (Club)

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Double Bed
    More detailsExecutive Room, 1 Double Bed, Non Smoking (Club)
  • Room, 1 Double Bed, Non Smoking (with Sofa chair)

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking (with Sofa chair)
  • Executive Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Chester

Located in Chester, Crowne Plaza Chester is in the city centre and near a train station. Roman Amphitheatre and Chester Cathedral are notable landmarks, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a match while in town? See what's going on at Chester Racecourse. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ziplining, horse riding and mountain climbing in the area.

Visit our Chester travel guide
Map
Popular Location

What's nearby

  • Chester Town Hall - 4 min walk
  • Chester Cathedral - 5 min walk
  • Chester City Walls - 5 min walk
  • Eastgate Clock - 6 min walk
  • Chester Racecourse - 7 min walk

Getting around

  • Chester Station - 17 min walk
  • Manchester (MAN) - 46 min drive

Restaurants

  • Stables Bar & Grill — 1 min walk
  • Old Custom House Inn - 3 min walk
  • Abbey Gateway - 3 min walk
  • Barlounge - 3 min walk
  • Fiesta Havana - 3 min walk

About this property

Crowne Plaza Chester

4-star spa hotel, walk to Chester Racecourse
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. All 160 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Egyptian cotton sheets and electric kettles are standard, as are flat-screen TVs with satellite channels.
Crowne Plaza Chester offers 160 forms of accommodation with a safe and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crowne Spa Chester has 3 treatment rooms. Services include facials, body treatments and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 10 per day
Limited parking spaces
Parking height restrictions apply

Food and drink

English breakfast available for a fee weekends 6:00 AM–10:00 AM: GBP 15.95 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Full-service spa
Health club
Indoor pool
Sauna
Steam room

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
Spanish

Business services

11 meeting rooms
Business centre
Computer station
Conference centre (10269 square feet of space)

Spa

3 treatment rooms
Body treatments
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Couples dining
Romance packages available
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Egyptian cotton sheets
Free cots/infant beds
Heating
Linens
Premium bedding

Bathroom

Bathrobes
Deep-soaking bathtub
Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Electric kettle
Free bottled water
Free tea bags/instant coffee

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine.

Renovations and closures

The following facilities will be closed from 26 June 2020 to 31 July 2020 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 15.95 per person (approximately)
  • Self-parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Crowne Plaza Chester Hotel
Crowne Plaza Chester
Crowne Plaza
Chester Crowne Plaza
Crowne Plaza Chester Hotel Chester
Crowne Plaza Chester Hotel
Crowne Plaza Chester Chester
Crowne Plaza Chester Hotel Chester

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Chester and receive a full refund?
Yes, Crowne Plaza Chester offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Chester cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:00 PM.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for GBP 10 per day. Limited spots are available.
What time is check-in at Crowne Plaza Chester?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this property located?
Located in the heart of Chester, this spa hotel is within a 10-minute walk of Chester Cathedral, Grosvenor Museum and Chester Racecourse. Roman Amphitheatre and Chester Zoo are also within 6 mi (10 km). Chester Station is 17 minutes by foot and Bache Station is 27 minutes.

Guest reviews

Overall score and ratings for Crowne Plaza Chester

4.4
Excellent
5 - Excellent
363
4 - Good
262
3 - Okay
49
2 - Mediocre
12
1 - Poor
5
4.5
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.3
Property condition

1/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Lovely hotel right in the center of Chester. Brilliant choice of selection at the buffet breakfast

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Chester,overnight

    We had a lovely overnight stay, very central to the centre with cafes, shops and restaurants, can’t fault the hotel at all

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Mar 2020
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