Title: Crowne Plaza Chester by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=986&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Chester by IHG Hotel with a full-service spa, 4-minute walk to Chester Cathedral ## Photo gallery for Crowne Plaza Chester by IHG ![Lobby - Crowne Plaza Chester by IHG (Chester)](https://images.trvl-media.com/lodging/1000000/10000/1000/986/6c7a1017.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Crowne Plaza Chester by IHG (Chester)](https://images.trvl-media.com/lodging/1000000/10000/1000/986/9d1bfb86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; British cuisine - Crowne Plaza Chester by IHG (Chester)](https://images.trvl-media.com/lodging/1000000/10000/1000/986/f3d04847.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 7:30 AM to 8:00 PM, pool loungers - Crowne Plaza Chester by IHG (Chester)](https://images.trvl-media.com/lodging/1000000/10000/1000/986/ca17f8ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Crowne Plaza Chester by IHG (Chester)](https://images.trvl-media.com/lodging/1000000/10000/1000/986/851172cf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Chester Cathedral and Chester Racecourse, Crowne Plaza Chester by IHG provides dry cleaning/laundry services, a bar and a health club. Indulge in a body treatment, a massage and a manicure/pedicure at the on-site spa. The on-site British cuisine restaurant, Stables Bar & Grill, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a business centre and a steam room. ## Reviews 8.8 Excellent ## Popular amenities - Free Wi-Fi - Air-conditioning £76 includes taxes & fees 29 Jan - 30 Jan ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Premium Room, 1 King Bed, Accessible, Club lounge access (Super King) ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/71874932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Accessible, Club lounge access (Super King) 8.8 Excellent 15 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Blackout curtains - 240 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (Super King) ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/22f976f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Super King) 8.2 Very good 25 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Blackout curtains Premium bedding - 230 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/9dd9da68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.6 Excellent 14 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom - 1 bedroom - Sleeps 2 - 1 Single Bed ### View all photos for Premium Room ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/71874932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 9.0 Wonderful 6 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom - 1 bedroom - Sleeps 2 - 1 Single Bed ### View all photos for Standard Room, 1 Queen Bed ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/4070f9f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 8.4 Very good 32 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Blackout curtains Premium bedding - 220 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Single Beds ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/9dd9da68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 8.4 Very good 26 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Blackout curtains Premium bedding - 230 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Premium Room, 1 Queen Bed ![Premium Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/3f12cf51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed 9.0 Wonderful 8 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Blackout curtains Premium bedding - 240 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 Bedroom (Super King) ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/6597d450.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Super King) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Premium bedding - 420 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Premium Room, 1 Queen Bed, Accessible, Club lounge access ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/b7fa9185.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed, Accessible, Club lounge access ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Blackout curtains - 240 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Room, 1 King Bed (Super King) ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/d1de607d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (Super King) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Blackout curtains Premium bedding - 240 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, Multiple Beds ![Premium Room, Multiple Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/4abda851.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Multiple Beds ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Sofa bed - twin Egyptian cotton bed sheets - 315 sq ft - Sleeps 4 - 1 Queen Bed and 2 Double Sofa Beds ### View all photos for Standard Room, 1 Queen Bed with Sofa bed ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/6e740179.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed with Sofa bed 8.0 Very good 24 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Sofa bed - twin Egyptian cotton bed sheets - 230 sq ft - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ## You may also like Ad ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/37000000/36100000/36093400/36093343/565e64c2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Chester by IHG Chester - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 1,003 reviews £88 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Chester-Hotels-Hotel-Indigo-Chester.h36093343.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=6590&destination=Chester&destType=MARKET&latLong=53.190319,-2.89154&searchId=974e51a7-b4f4-40a0-acf1-059ec70b5928&top_cur=GBP) Ad ![Indoor pool](https://images.trvl-media.com/lodging/1000000/530000/527800/527788/1bc33e12.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel and Spa Chester Chester - Spa - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 1,003 reviews £73 includes taxes & fees 8 Feb - 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Pool - Spa - Pet-friendly - Parking included 8.4 Very good 470 reviews £74 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Chester-Hotels-Rowton-Hall-Hotel-And-Spa.h27545270.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=6590&destination=Chester&destType=MARKET&latLong=53.190319,-2.89154&searchId=974e51a7-b4f4-40a0-acf1-059ec70b5928&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/40000/34400/34343/94013b90_edited_3260.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Chester Abbots Well Hotel Chester - Pool - Spa - Pet-friendly - Kids’ pool 7.6 Good 1,002 reviews £54 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Chester-Hotels-Mercure-Chester-Abbots-Well-Hotel.h34343.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=6590&destination=Chester&destType=MARKET&latLong=53.190319,-2.89154&searchId=974e51a7-b4f4-40a0-acf1-059ec70b5928&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChester-Hotels-Crowne-Plaza-Chester.h986.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChester-Hotels-Crowne-Plaza-Chester.h986.Hotel-Information) ## About the area Located in Chester, Crowne Plaza Chester by IHG is in the city centre and near a train station. Roman Amphitheatre is a notable landmark and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Chester Cathedral and Chester Racecourse are two other places to visit that come recommended. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ziplining, horse riding and mountain climbing in the area. Guests love the hotel's central location. [Visit our Chester travel guide](https://www.expedia.co.uk/Chester.dx6590) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.19109%2C-2.89506&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BexQyvBlpmyphZaYBa6grW_51SU=) Trinity Street, Chester, England, CH1 2BD ### What's nearby - ![Chester Town Hall taken yesterday afternoon. Taken on a Sony a6000 with a with a 7artisans fisheye lens. ](https://images.trvl-media.com/place/6590/7afe35b9-05bb-4330-be1e-bbd7b1aa1372.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chester Town Hall 3 min walk \- 0.2 miles - ![Chester Racecourse which includes a sporting event as well as a large group of people](https://images.trvl-media.com/place/6087851/4b5f4086-fa16-456b-aba5-fb02302d79ac.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chester Racecourse 4 min walk \- 0.3 miles - ![Chester City Walls showing heritage elements and château or palace](https://images.trvl-media.com/place/6087877/0c363f73-6ea3-4704-94d7-3795d5cf7d87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chester City Walls 4 min walk \- 0.3 miles - ![Chester Cathedral showing a church or cathedral, a garden and heritage architecture](https://images.trvl-media.com/place/6087847/4b7a23d2-8a04-467a-a5c8-a35f65583603.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chester Cathedral 4 min walk \- 0.3 miles - ![University of Chester which includes an administrative building and heritage elements](https://images.trvl-media.com/place/6087875/7d47596a-96a7-4af8-9681-633fb60c2124.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Chester 9 min walk \- 0.5 miles ### Getting around - Chester Station 17 min walk - Manchester Airport (MAN) 44 min drive ### Restaurants - The Coach House 2 min walk - Sandwich'd 1 min walk - Beer Heroes 3 min walk - The Watergates Bar 4 min walk - The Shropshire Arms 3 min walk ## About this property ### Crowne Plaza Chester by IHG Upscale hotel near Chester Cathedral Located close to Chester Racecourse and Grosvenor Museum, Crowne Plaza Chester by IHG provides dry cleaning/laundry services, a bar and a health club. Indulge in a body treatment, a massage and a manicure/pedicure at the on-site spa. The on-site British cuisine restaurant, Stables Bar & Grill, offers breakfast, lunch, dinner and children's meals. In addition to a business centre and a steam room, guests can connect to free in-room WiFi. You'll also find perks such as: - An indoor pool, along with sunloungers - English breakfast (surcharge), self-parking (surcharge) and express check-out - A ballroom, 11 meeting rooms and a TV in reception - Luggage storage, a water dispenser and free newspapers - Guest reviews say great things about the breakfast, central location and helpful staff Room features All 160 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness, overall comfort rooms at the property. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and deep-soaking baths - 32-inch flat-screen TVs with digital channels - Free infant beds, free tea bags/instant coffee and electric kettles ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/37000000/36100000/36093400/36093343/565e64c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Chester by IHG Chester - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 1,003 reviews £88 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=36093343&PinnedHotelID=36093343&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/71000000/70400000/70394400/70394349/79b4f706.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Hotel Chester Chester - 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9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=9658&PinnedHotelID=9658&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/24900/24836/46027ecf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crabwall Manor Hotel & Spa Chester - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 998 reviews £81 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=24836&PinnedHotelID=24836&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Parking on site (GBP 17 per day) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 16.95 for adults and GBP 9.95 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Couples/private dining ### Restaurants on site - Stables Bar & Grill ### Things to do - Bicycle storage - Full-service spa - Health club - Hot tub - Indoor pool - Sauna - Steam room - TV in common areas ### Family friendly - In-room cot - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 11 meeting rooms - Business centre - Computer station - Conference centre (10,269 square foot of space) ### Outdoors - Pool loungers ### Full-service spa - 3 treatment rooms - Deep-tissue massages - Facials - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Handrails in stairways - Lift - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - 1 building - 100% renewable energy - 7 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1989 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free cot ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Heating - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately GBP 16.95 for adults and from GBP 9.95 for children - Self-parking fee: GBP 17 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve high chair This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:30 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Parking height restrictions apply Children under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chester Crowne Plaza Crowne Plaza Chester Crowne Plaza Hotel Chester Crowne Plaza Chester Hotel Chester Crowne Plaza Chester Hotel Crowne Plaza Chester Crowne Plaza Chester by IHG Hotel Crowne Plaza Chester an IHG Hotel Crowne Plaza Chester by IHG Chester Crowne Plaza Chester by IHG Hotel Chester ## Frequently asked questions ### Does Crowne Plaza Chester by IHG have a pool? ### How much does it cost to stay at Crowne Plaza Chester by IHG? ### Is Crowne Plaza Chester by IHG pet-friendly? ### How much is parking at Crowne Plaza Chester by IHG? ### What time is check-in at Crowne Plaza Chester by IHG? ### What time is check-out at Crowne Plaza Chester by IHG? ### Where is Crowne Plaza Chester by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crowne Plaza Chester by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Amenities ### 9.2 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 567 8 - Good 302 6 - Okay 75 4 - Poor 37 2 - Terrible 22 ## Reviews ### 10/10 Excellent #### Brian 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were great throughout my stay. ##### Brian Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Ross 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff and excellent pool and breakfast ##### Ross Stayed 1 night in Dec 2025 ### 6/10 Okay #### Patricia 12 Jan 2026 Liked: Cleanliness Spa was very overcrowded and not enough beds/ chairs had to sit at edge of pool. Rooms dated Staff lovely, as was breakfast and perfect location ##### Patricia Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Carolyn 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Reception staff were excellent, the room was spotless, spacious and warm with good size comfortable beds. We will definitely stay there again. ##### Carolyn Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Neil 13 Jan 2026 Liked: Amenities, property conditions & facilities Upgraded room was brilliant. Large and very clean ##### Neil Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Rose 12 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All staff were excellent during our stay. The booking experience with expedia was not pleasant with lots of incorrect information and challenges. The hotel staff remained professional and courteous in what was a very challenging situation. ##### Rose Stayed 1 night in Jan 2026 ### 8/10 Good #### John 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were superb needed accessible room and blue badge parking space spot was reserved on the car park when we arrived room was large with walk in shower but unfortunately the heating wasn’t working But once again the staff stepped up and put a portable heater in the room Breakfast was great Overall great stay ##### John Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Claire 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Brilliant staff ##### Claire Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Liam 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, helpful staff and lovely city ##### Liam Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jenifer 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Pleasant staff, clean room, nice location ##### Jenifer Stayed 2 nights in Sep 2025 ### 8/10 Good #### Linda 19 Dec 2025 Liked: Cleanliness Disliked: Amenities Room was clean and cosy staff lovely very disapointed there wwre no leisure facilities available ruined my stay. ##### Linda Stayed 3 nights in Dec 2025 ### 8/10 Good #### Stephen 6 Jan 2026 Disliked: Cleanliness No. Very dusty. No towels for our morning shower. Requested but never received. Staff very nice ##### Stephen Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Lynn 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel - very convenient for shops and restaurants etc . Our room was very spacious and clean and the breakfast was excellent. ##### Lynn Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Emily 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff ##### Emily Stayed 1 night in Oct 2025 ### 8/10 Good #### Michael 26 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel lovely staff ##### Michael Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### William 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Spotless and staff wer very helpful and professional ##### William Stayed 1 night in Nov 2025 ### 8/10 Good #### Dorothea 28 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room spotless staff very friendly and courteous, I was disappointed that there was work being carried on along the corridor to our room. ##### Dorothea Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Rickie 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff make this place especially the bar staff! ##### Rickie Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Susan 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent friendly staff throughout the hotel. ##### Susan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Keith 25 Sept 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Chester stay Breakfast was excellent. The proximity of the hotel to Chester centre is very good. ##### Keith Stayed 1 night in Sep 2025 ### 8/10 Good #### Mrs Emily 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room nice but bathroom could be updated.Very comfortable bed. Excellent breakfast. ##### Mrs Emily Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Maxime 9 Sept 2025 Every staff member was so helpful and courteous. The room was lovely. ##### Maxime Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Francene 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice room, nice pool, shame spa pool was closed on our visit. Great location for city centre and shopping, lovely staff. Have booked again in Dec for the Christmas Market and shopping. ##### Francene Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Bill 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent staff, excellent property and excellent location. A holiday maker’s dream. ##### Bill Stayed 3 nights in Jun 2025 ### 4/10 Poor #### Charles 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very well located with convenient car parking. Spacious, clean, quiet and comfortable room. Only downside was a long check in ##### Charles Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Crafted at Powdermills](https://www.expedia.co.uk/Battle-Hotels-Powdermills-Country-House-Hotel.h195688.Hotel-Information) > > [Pinewood Camping Pods - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Pinewood-Apinall-Foundation.h40101599.Hotel-Information) > > [Sandman Signature Sheffield Quays Hotel](https://www.expedia.co.uk/Sheffield-Hotels-The-Quays-Hotel-Sheffield.h46197620.Hotel-Information) > > [White Hart, Exeter by Marston's Inns](https://www.expedia.co.uk/Exeter-Hotels-White-Hart.h11899395.Hotel-Information) > > [The Stables Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Stables-Whitby.h23322490.Hotel-Information) > > [Samsara Retreat and Yoga - Adults Only](https://www.expedia.co.uk/Maidstone-Hotels-Samsara-Retreat-And-Yoga.h41349775.Hotel-Information) > > [Cromer Country Club](https://www.expedia.co.uk/Cromer-Hotels-Cromer-Country-Club.h1927781.Hotel-Information) > > [The Skipton Hotel - Formerly Hotel Rendezvous](https://www.expedia.co.uk/Skipton-Hotels-Hotel-Rendezvous.h41466.Hotel-Information) > > [Bear Lodge - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Bear-Lodge-Aspinall-Foundation.h40101484.Hotel-Information) > > [Exeter Rougemont hotel by Sunday](https://www.expedia.co.uk/Exeter-Hotels-Exeter-Rougemont-Hotel-By-Sunday.h7784.Hotel-Information) > > [Kings Highway, Derby by Marston's Inns](https://www.expedia.co.uk/Derby-Hotels-Kings-Highway.h31887923.Hotel-Information) > > [Skegness The Royal Hotel](https://www.expedia.co.uk/Skegness-Hotels-The-Royal-Hotel-Skegness.h23931999.Hotel-Information) > > [Soar Mill Cove Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Soar-Mill-Cove-Hotel.h2042032.Hotel-Information) > > [Seven Hotel](https://www.expedia.co.uk/Southend-On-Sea-Hotels-Seven-Hotel.h19282555.Hotel-Information) > > [Chewton Glen Hotel & Spa - an Iconic Luxury Hotel](https://www.expedia.co.uk/New-Milton-Hotels-Chewton-Glen-Hotel-Spa.h528432.Hotel-Information) > > [OYO Shanklin Beach Hotel](https://www.expedia.co.uk/Shanklin-Hotels-OYO-Shanklin-Beach-Hotel.h7539838.Hotel-Information) > > [DoubleTree by Hilton London Elstree](https://www.expedia.co.uk/Borehamwood-Hotels-DoubleTree-By-Hilton-London-Elstree.h18549.Hotel-Information) > > [Mermaid, Ipswich by Marston's Inns](https://www.expedia.co.uk/Ipswich-Hotels-Mermaid.h31883430.Hotel-Information) > > [Crow Wood Hotel & Spa Resort](https://www.expedia.co.uk/Burnley-Hotels-Crowwood-Hotel-Spa-Resort.h38222710.Hotel-Information) > > [The Swan Hotel](https://www.expedia.co.uk/Wells-Hotels-The-Swan-Hotel.h26791.Hotel-Information) > > [The Aviator, formerly Smugglers Cove, Clacton On Sea by Marston's Inns](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Smugglers-Cove-By-Marstons-Inns.h35853904.Hotel-Information) > > [Yeoldon House](https://www.expedia.co.uk/Bideford-Hotels-Yeoldon-House.h2764122.Hotel-Information) > > [Brock Cottage private Hot Tub DOG/Cat FRIENDLY\* with on site fishing](https://www.expedia.co.uk/Pickering-Hotels-Spacious-Stone-Cottage-DOG-FRIENDLY.h36805890.Hotel-Information) > > [Hampton by Hilton Canterbury](https://www.expedia.co.uk/Canterbury-Hotels-Hampton-Inn-Canterbury.h66541221.Hotel-Information) > > [Wild Rose Caravan Park](https://www.expedia.co.uk/Appleby-In-Westmorland-Hotels-Wild-Rose-Caravan-Park.h24459296.Hotel-Information) > > [Lock Keeper, Worksop by Marston's Inns](https://www.expedia.co.uk/Worksop-Hotels-Lock-Keeper.h27479298.Hotel-Information) > > [voco Leicester by IHG](https://www.expedia.co.uk/Leicester-Hotels-Voco-Leicester.h76596043.Hotel-Information) > > [Canterbury Bell, Margate by Marston's Inns](https://www.expedia.co.uk/Broadstairs-Hotels-Canterbury-Bell.h33103125.Hotel-Information) > > [Wild Thyme & Honey](https://www.expedia.co.uk/Cirencester-Hotels-Wild-Thyme-Honey.h9241983.Hotel-Information) ---