Located in Chester, Crowne Plaza Chester is in the city centre and near a train station. Roman Amphitheatre and Chester Cathedral are notable landmarks, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a match while in town? See what's going on at Chester Racecourse. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ziplining, horse riding and mountain climbing in the area.
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a spa tub are on-site. All 160 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Egyptian cotton sheets and electric kettles are standard, as are flat-screen TVs with digital channels.
Crowne Plaza Chester offers 160 forms of accommodation with laptop-compatible safes and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Crowne Spa Chester has 3 treatment rooms. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Awards and affiliations
Green/Sustainable Property This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
On-site parking available only on request
Self parking on site (GBP 10 per day)
Limited on-site parking
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Food and drink
English breakfast available for a fee weekends 6:00 AM–10:00 AM: GBP 15.95 per person
24-hour room service
Coffee/tea in a common area
Things to do
Free cots/infant beds
Free newspapers in reception
24-hour front desk
Conference centre (10269 square feet of space)
Meeting rooms 11
3 treatment rooms
Manicures and pedicures
Massage - deep-tissue
Spa open daily
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation
Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine.
Staffed front desk
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for English breakfast: GBP 15.95 per person (approximately)
Self-parking fee: GBP 10 per day
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, on-site parking and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:30 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Chester Crowne Plaza
Crowne Plaza Chester
Crowne Plaza Hotel Chester
Crowne Plaza Chester Hotel Chester
Crowne Plaza Chester Hotel
Crowne Plaza Chester Hotel
Crowne Plaza Chester Chester
Crowne Plaza Chester an IHG Hotel
Crowne Plaza Chester Hotel Chester
Frequently asked questions
Yes, Crowne Plaza Chester offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Chester cancellation policy on our site for more details about any exclusions or requirements.
As of 18 Jun 2021, prices found for a 1-night stay for 2 adults at Crowne Plaza Chester on 20 Jun 2021 start from £105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this property has an indoor pool. Pool access is from 6:30 AM to 9:30 PM.
No, only service animals are welcome at the property.
Self-parking is available for GBP 10 per day. Limited spots are available.
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Located in the heart of Chester, this spa hotel is within a 10-minute walk of Chester Cathedral, Grosvenor Museum and Chester Racecourse. Roman Amphitheatre and Chester Zoo are also within 6 mi (10 km). Chester Station is 17 minutes by foot and Bache Station is 27 minutes.
The Air conditioner was faulty and the room was terribly hot even with a fan on all night on a warm June night This resulted in a sleepless night which defeats the whole object of going away for a restful nights break!!