Title: Crowne Plaza Chester by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Chester by IHG Hotel with a full-service spa, a quick walk to Chester Cathedral ![Breakfast, lunch, dinner served; British cuisine ](https://images.trvl-media.com/lodging/1000000/10000/1000/986/w5472h3645x0y0-89a233e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/1000/986/b2196ab7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/1000/986/9404be1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/1000/986/e808830f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/10000/1000/986/851172cf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Chester Cathedral and Chester Racecourse, Crowne Plaza Chester by IHG provides dry cleaning/laundry services, a bar and a health club. Indulge in a massage, a body treatment and a manicure/pedicure at the on-site spa. The on-site British cuisine restaurant, Stables Bar & Grill, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a business centre and a steam room. 8.8 Excellent ## Popular amenities - - - - - - £74 includes taxes & fees 16 Nov - 17 Nov ## Room options ### Check availability for these dates Tonight [Oct 22 - Oct 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 23 - Oct 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/1000/986/71874932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Accessible, Club lounge access (Super King) 8.8 Excellent 15 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Premium bedding - 240 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/1000/986/22f976f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Super King) 8.2 Very good 24 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Premium bedding Egyptian cotton bed sheets - 230 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/1000/986/9dd9da68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.6 Excellent 14 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Separate bedroom Premium bedding - 1 bedroom - Sleeps 2 - 1 Single Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/1000/986/71874932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 9.0 Wonderful 6 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Separate bedroom Premium bedding - 1 bedroom - Sleeps 2 - 1 Single Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/1000/986/4070f9f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 8.6 Excellent 30 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Premium bedding Egyptian cotton bed sheets - 220 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/1000/986/9dd9da68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 8.4 Very good 24 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Premium bedding Egyptian cotton bed sheets - 230 sq ft - Sleeps 2 - 2 Single Beds ![Premium Room, 1 Queen Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/1000/986/3f12cf51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed 9.0 Wonderful 8 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Premium bedding Egyptian cotton bed sheets - 240 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/1000/986/6597d450.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Super King) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Separate bedroom - 420 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/1000/986/b7fa9185.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed, Accessible, Club lounge access 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Premium bedding - 240 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/1000/986/d1de607d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (Super King) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Premium bedding Egyptian cotton bed sheets - 240 sq ft - Sleeps 2 - 1 King Bed ![Premium Room, Multiple Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/1000/986/4abda851.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Multiple Beds ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Separate bedroom Premium bedding - 315 sq ft - Sleeps 4 - 1 Queen Bed and 2 Double Sofa Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/1000/986/6e740179.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed with Sofa bed 8.0 Very good 22 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Separate bedroom Premium bedding - 230 sq ft - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChester-Hotels-Crowne-Plaza-Chester.h986.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChester-Hotels-Crowne-Plaza-Chester.h986.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.19109%2C-2.89506&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BexQyvBlpmyphZaYBa6grW_51SU=) Trinity Street, Chester, England, CH1 2BD #### What's nearby - Chester Racecourse - 4 min walk - 0.3 miles - Chester City Walls - 4 min walk - 0.3 miles - Chester Cathedral - 4 min walk - 0.3 miles - River Dee - 15 min walk - 0.8 miles - Chester Zoo - 6 min drive - 2.7 miles #### Getting around - Chester Station - 17 min walk - Manchester Airport (MAN) - 44 min drive #### Restaurants - ‪Sandwich'd - ‬1 min walk - ‪Beer Heroes - ‬3 min walk - ‪The Watergates Bar - ‬4 min walk - ‪The Coach House - ‬2 min walk - ‪Guroma - ‬1 min walk ## About this property ### Crowne Plaza Chester by IHG Upscale hotel near Chester Cathedral Located close to Chester Racecourse and Grosvenor Museum, Crowne Plaza Chester by IHG provides dry cleaning/laundry services, a bar and a health club. Indulge in a massage, a body treatment and a manicure/pedicure at the on-site spa. The on-site British cuisine restaurant, Stables Bar & Grill, offers breakfast, lunch, dinner and children's meals. In addition to a business centre and a steam room, guests can connect to free in-room WiFi. You'll also find perks such as: - An indoor pool, along with sunloungers - English breakfast (surcharge), self-parking (surcharge) and express check-out - Multilingual staff, luggage storage and a porter/bellboy - A banquet hall, a lift and tour/ticket information - Guest reviews say great things the breakfast, central location and helpful staff Room features All 160 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness, overall comfort rooms at the property. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and deep-soaking baths - 32-inch flat-screen TVs with digital channels - Free infant beds, free tea bags/instant coffee and electric kettles ### Awards and affiliations Eco-certified property This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Free daily full breakfast ](https://images.trvl-media.com/lodging/2000000/1700000/1695700/1695656/e804db04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Mill Hotel & Spa Chester - Pool - Breakfast included - Spa - Free WiFi 8.8 Excellent 1,978 reviews £65 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1695656&PinnedHotelID=1695656&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/71000000/70400000/70394400/70394349/79b4f706.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Hotel Chester Chester - 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South by IHG Chester - Pool - Pet-friendly - Parking included - Restaurant 8.0 Very good 1,013 reviews £51 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=3891&PinnedHotelID=3891&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2240000/2235800/2235769/d33bbf1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oddfellows Chester Hotel and Apartments Chester - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 684 reviews £105 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=2235769&PinnedHotelID=2235769&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Parking on site (GBP 17 per day) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 16.95 for adults and GBP 9.95 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Couples/private dining ### Restaurants on site - Stables Bar & Grill ### Things to do - Bicycle storage - Full-service spa - Health club - Hot tub - Indoor pool - Sauna - Steam room - TV in common areas ### Family friendly - In-room cot - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 11 meeting rooms - Business centre - Computer station - Conference centre (10,269 square foot of space) ### Outdoors - Pool loungers ### Full-service spa - 3 treatment rooms - Deep-tissue massages - Facials - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Handrails in stairways - Lift - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - 1 building - 100% renewable energy - 7 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1989 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free cot ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Heating - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Renovations and closures The property will be renovating from 29 September 2025 to 4 October 2025 (completion date subject to change). The following areas are affected: - Fitness facilities - Sauna - Spa - Hot tub - Swimming pool Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately GBP 16.95 for adults and from GBP 9.95 for children - Self-parking fee: GBP 17 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve high chair This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:30 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Parking height restrictions apply Children under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chester Crowne Plaza Crowne Plaza Chester Crowne Plaza Hotel Chester Crowne Plaza Chester Hotel Chester Crowne Plaza Chester Hotel Crowne Plaza Chester Crowne Plaza Chester by IHG Hotel Crowne Plaza Chester an IHG Hotel Crowne Plaza Chester by IHG Chester Crowne Plaza Chester by IHG Hotel Chester ## Frequently asked questions ### Does Crowne Plaza Chester by IHG have a pool? > Yes, this property has an indoor pool. Pool access is from 7:30 AM to 8:00 PM. The property will be renovating the swimming pool from September 29 2025 until October 4 2025 (completion date subject to change). ### How much does it cost to stay at Crowne Plaza Chester by IHG? > As of 22 Oct 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Chester by IHG on 16 Nov 2025 start from £74.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Chester-Hotels-Crowne-Plaza-Chester.h986.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Crowne Plaza Chester by IHG pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Crowne Plaza Chester by IHG? > Self-parking is available for GBP 17 per day. Limited spots are available. ### What time is check-in at Crowne Plaza Chester by IHG? > Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Crowne Plaza Chester by IHG? > Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is Crowne Plaza Chester by IHG located? > Located in the heart of Chester, this spa hotel is within a 10-minute walk of Chester Cathedral, Grosvenor Museum and Chester Racecourse. Roman Amphitheatre and River Dee are also within 15 minutes. Chester Station is 17 minutes by foot and Bache Station is 29 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza Chester by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Amenities ### 9.2 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 578 8 - Good 305 6 - Okay 72 4 - Poor 37 2 - Terrible 20 ### 10/10 Excellent #### Liam 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, helpful staff and lovely city ##### Liam Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Simon 22 Sept 2025 Liked: Staff & service, amenities, property conditions & facilities Perfect place to stay for night in chester ##### Simon Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Emily 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff ##### Emily Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lynn 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel - very convenient for shops and restaurants etc . Our room was very spacious and clean and the breakfast was excellent. ##### Lynn Stayed 1 night in Sep 2025 ### 8/10 Good #### Michael 26 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel lovely staff ##### Michael Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Susan 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent friendly staff throughout the hotel. ##### Susan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Victoria 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel and friendly staff ##### Victoria Stayed 4 nights in Jul 2025 ### 8/10 Good #### Mrs Emily 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room nice but bathroom could be updated.Very comfortable bed. Excellent breakfast. ##### Mrs Emily Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Angela 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were attentive, friendly and extremely acommadating ##### Angela Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Francene 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice room, nice pool, shame spa pool was closed on our visit. Great location for city centre and shopping, lovely staff. Have booked again in Dec for the Christmas Market and shopping. ##### Francene Stayed 1 night in Aug 2025 ### 8/10 Good #### Rory 13 Oct 2025 Liked: Cleanliness, staff & service Parking was confusing and not really clear, Club lounge was not what I expected and in all not like other Plaza's i have stayed at. Good note was that evening Bar staff were beyond excellent service and saved the stay. ##### Rory Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Charles 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very well located with convenient car parking. Spacious, clean, quiet and comfortable room. Only downside was a long check in ##### Charles Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Bill 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent staff, excellent property and excellent location. A holiday maker’s dream. ##### Bill Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Ethel 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities stayed at the crown plaza once before this time was no different lovely staff food great very comfortable hotel i can reccomend your hotel ##### Ethel Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Dorothy A 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No problems for the couple of nights I stayed. Really relaxing, enjoyable, comfortable and welcoming a stay. ##### Dorothy A Stayed 2 nights in Aug 2025 ### 8/10 Good #### Jonathan 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location to explore chester. Parking available nice club rooms. Meg on reception is incredibly helpful and friendly ##### Jonathan Stayed 1 night in Aug 2025 ### 8/10 Good #### Steve 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean and tidy. Needed to get a portable heater as the central heating wasn't to come on until 6pm. Car park is small and compact. 5 minute walk into Chester centre with plenty of shops, bars and restaurants. ##### Steve Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Susan 30 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice welcome from Reception staff. Food and service were excellent. Very enjoyable few days’ stay. ##### Susan Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Andrew 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It's just very consistently a comfortable and clean hotel to stay in when away on business. ##### Andrew Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Maureen Claire 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Great stay ##### Maureen Claire Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### JAN 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our favourite hotel when staying in Chester for all the reasons we’ve highlighted. Lovely staff, very welcoming, friendly, professional and helpful - nothing is too much trouble! We will see you again soon - thank you all! ##### JAN Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Jack 22 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Great hotel, with a strange entrance. ##### Jack Stayed 1 night in May 2025 ### 10/10 Excellent #### Maxine 3 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very enjoyable stay. Staff are friendly and efficient. ##### Maxine Stayed 1 night in May 2025 ### 10/10 Excellent #### Thomas 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Probably the best place to stay in Chester ##### Thomas Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Yvonne 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location lovely staff ##### Yvonne Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [The Grand Atlantic Hotel](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-The-Grand-Atlantic-Hotel.h13326418.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [The Coppid Beech Hotel](https://www.expedia.co.uk/Bracknell-Hotels-The-Coppid-Beech-Hotel.h3809.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Luton Hoo Hotel, Golf And Spa](https://www.expedia.co.uk/Luton-Hotels-Luton-Hoo-Hotel.h1753903.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information)