Title: The Queen at Chester Hotel, BW Premier Collection Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=21715&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Queen at Chester Hotel, BW Premier Collection Travelers warm up by the fire after exploring Chester City Walls or relax on private balconies at this centrally located retreat ## Photo gallery for The Queen at Chester Hotel, BW Premier Collection ![Bar (on property) - The Queen at Chester Hotel, BW Premier Collection (Chester)](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/649f477e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - The Queen at Chester Hotel, BW Premier Collection (Chester)](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/11f4164f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - The Queen at Chester Hotel, BW Premier Collection (Chester)](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/35e426d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - The Queen at Chester Hotel, BW Premier Collection (Chester)](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/w3808h2140x19y0-58ecd8a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - The Queen at Chester Hotel, BW Premier Collection (Chester)](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/e9a5ecaa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Queen at Chester Hotel, BW Premier Collection, in the city center, offers a peaceful haven with breakfast and dinner at Kings Quarters. Enjoy the cozy lobby fireplace, scenic garden, and terrace views. Attentive staff and free WiFi enhance the welcoming experience. ## Reviews 8.6 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Parking available £62 includes taxes & fees 22 Feb - 23 Feb ## Room options ### Check availability for these dates Tonight [Feb 2 - Feb 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 20 of 20 rooms ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/c937613b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 8.6 Excellent 60 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Separate bedroom Hairdryer Shower/bath combination Private bathroom - 237 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Single Beds, Non Smoking ![Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/68ccb421.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking 8.2 Very good 20 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Separate bedroom Hairdryer Shower/bath combination Private bathroom - 377 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Suite, 1 King Bed, Non Smoking ![Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/bc23e6d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Separate bedroom Private bathroom Hairdryer Bathrobes - 517 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Classic Double Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/e0e86e96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room - Sleeps 2 ### Classic Twin Room - Sleeps 2 ### Executive Double Room - Sleeps 2 ### View all photos for Executive Room, 1 Double Bed, Non Smoking (Shower Only) ![Executive Room, 1 Double Bed, Non Smoking (Shower Only) | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/af423a16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed, Non Smoking (Shower Only) 9.0 Wonderful 12 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Private bathroom Hairdryer Bathrobes Shower/bath combination - Sleeps 2 - 1 Double Bed ### View all photos for Family Room, 2 Double Beds, Non Smoking ![Family Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/22476dbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Double Beds, Non Smoking 8.8 Excellent 3 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Hairdryer Shower/bath combination Private bathroom Coffee/tea maker - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite, 1 King Bed, Non Smoking ![Junior Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/2e9d09f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking ### Highlights Air conditioning Heating Connecting rooms available TV Private bathroom Hairdryer Bathrobes Shower/bath combination - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room) ![Standard Room, 1 Double Bed, Non Smoking (Small Room) | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/w3824h2145x15y27-c74a0a69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking (Small Room) 8.8 Excellent 6 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Hairdryer Shower/bath combination Private bathroom Coffee/tea maker - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room, 1 Double Bed, Non Smoking ![Deluxe Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/0a540a43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Non Smoking 8.8 Excellent 10 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Private bathroom Hairdryer Bathrobes Shower/bath combination - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed) ![Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/04ae0286.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed) 9.6 Exceptional 7 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Private bathroom Hairdryer Bathrobes Shower/bath combination - Sleeps 3 - 1 Double Bed ### View all photos for 2 Double Beds, Non-Smoking, Family Room ![Bathroom | Combined shower/bathtub, hair dryer, towels, soap](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/fb36e7fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Double Beds, Non-Smoking, Family Room - Sleeps 2 ### 1 Double Bed, Non-Smoking, Deluxe Room - Sleeps 2 ### 1 Double Bed, Non-Smoking, Small Room - Sleeps 2 ### Junior King Suite-Non-Smoking - Sleeps 2 ### 1 Double Bed, Non-Smoking, Superior Room, Sofabed For One Person - Sleeps 2 ### Classic Single - Sleeps 1 ### Classic Single - Sleeps 1 ### View all photos for Suite ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/94519336.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 2 ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/1000000/40000/34400/34343/da8b1269.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Chester Abbots Well Hotel Chester - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 1,001 reviews £84 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Chester-Hotels-Hotel-Indigo-Chester.h36093343.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=6590&destination=Chester&destType=MARKET&latLong=53.190319,-2.89154&searchId=fdb1d0f7-7e93-4797-addb-e68690d540cc&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/1000/986/6c7a1017.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Chester by IHG Chester - Pool - Hot tub - Spa - Free Wi-Fi 8.8 Excellent 1,000 reviews £59 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Chester-Hotels-Crowne-Plaza-Chester.h986.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=6590&destination=Chester&destType=MARKET&latLong=53.190319,-2.89154&searchId=fdb1d0f7-7e93-4797-addb-e68690d540cc&top_cur=GBP) Ad ![Indoor pool, open 7 AM to 9 PM, pool loungers](https://images.trvl-media.com/lodging/28000000/27550000/27545300/27545270/376d821b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rowton Hall Hotel and Spa Chester - Pool - Spa - Pet-friendly - Parking included 8.2 Very good 472 reviews £74 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Chester-Hotels-Rowton-Hall-Hotel-And-Spa.h27545270.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=6590&destination=Chester&destType=MARKET&latLong=53.190319,-2.89154&searchId=fdb1d0f7-7e93-4797-addb-e68690d540cc&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChester-Hotels-The-Queen-At-Chester-Hotel.h21715.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChester-Hotels-The-Queen-At-Chester-Hotel.h21715.Hotel-Information) ## About the area Located in Chester, The Queen at Chester Hotel, BW Premier Collection is in the city centre and near a train station. Rivacre Country Park and Stanney Woods reflect the area's natural beauty and area attractions include Chester Zoo and Chester Roman Gardens. Looking to enjoy an event or a game while in town? See what's happening at Deva Stadium or North Wales Regional Tennis Centre. [Visit our Chester travel guide](https://www.expedia.co.uk/Chester.dx6590) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.19633%2C-2.88011&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=B81ltt5XptchT2X2WZNg00jsLEs=) City Rd, Chester, England, CH1 3AH ### What's nearby - ![Grosvenor Park which includes outdoor eating and a park as well as a small group of people](https://images.trvl-media.com/place/6170463/026bd321-b567-4216-b77a-10a03d830996.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Grosvenor Park 7 min walk \- 0.4 miles - ![Chester Cathedral showing a church or cathedral, a garden and heritage architecture](https://images.trvl-media.com/place/6087847/4b7a23d2-8a04-467a-a5c8-a35f65583603.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chester Cathedral 13 min walk \- 0.7 miles - ![Chester City Walls showing heritage elements and château or palace](https://images.trvl-media.com/place/6087877/0c363f73-6ea3-4704-94d7-3795d5cf7d87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chester City Walls 13 min walk \- 0.7 miles - ![University of Chester which includes an administrative building and heritage elements](https://images.trvl-media.com/place/6087875/7d47596a-96a7-4af8-9681-633fb60c2124.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Chester 14 min walk \- 0.8 miles - ![Chester Racecourse which includes a sporting event as well as a large group of people](https://images.trvl-media.com/place/6087851/4b5f4086-fa16-456b-aba5-fb02302d79ac.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chester Racecourse 4 min drive \- 1.5 miles ### Getting around - Chester Station 1 min walk - Chester (CEG-Hawarden) 24 min drive ### Restaurants - Costa Coffee 1 min walk - The Cellar 5 min walk - Town Crier 1 min walk - The Old Harkers Arms 5 min walk - Brook Street Cafe & Bistro 7 min walk ## About this property ### The Queen at Chester Hotel, BW Premier Collection Upscale hotel near Chester City Walls Located close to Chester Racecourse, The Queen at Chester Hotel, BW Premier Collection provides a terrace, a garden and dry cleaning/laundry services. The on-site restaurant, V&A Restaurant, offers breakfast and dinner. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Breakfast (surcharge), self-parking (surcharge) and express check-out - A front desk safe, concierge services and meeting rooms - Coffee/tea in reception, a banquet hall and tour/ticket information - Guest reviews say great things about the breakfast, helpful staff and location Room features All 218 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi. Guest reviews highly rate the cleanliness, overall comfort rooms at the property. Extra conveniences in all rooms include: - Bathrooms with showers and shower/bath combinations - TVs with digital channels - Coffee/tea makers, heating and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/60000000/59790000/59784400/59784359/7a180fcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy Chester Chester - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 726 reviews £65 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=59784359&PinnedHotelID=59784359&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/71000000/70400000/70394400/70394349/79b4f706.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Hotel Chester Chester - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.2 Wonderful 995 reviews £77 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=70394349&PinnedHotelID=70394349&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1700000/1695700/1695656/acb24056.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Mill Hotel & Spa Chester - 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Business services 8.6 Excellent 906 reviews £58 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=3162839&PinnedHotelID=3162839&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=21715,59784359,70394349,1695656,9658) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Uncovered parking on site (GBP 15 per night) - Limited on-site self parking ### Food and drink - Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - V&A Lounge - V&A Restaurant ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 7 floors - Banquet hall - Fireplace in lobby - Smoke-free property - Victorian architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Heating - Iron/ironing board ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 50.00 per pet, per day Service animals are welcome, and are exempt from fees Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 30 per night. Cots (infant beds) are available for GBP 15.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for to-go breakfast: from approximately GBP 16.95 per person - Uncovered self-parking fee: GBP 15 per night - Pet fee: GBP 50.00 per pet, per day - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: GBP 15.0 per night - Rollaway bed fee: GBP 30 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transport to and from this property ### Property is also known as Hallmark Hotel Queen Chester Premier Queen Premier Queen Hotel Queen Hotel Chester Hotel Queen Queen Hotel Chester Queens Hotel Chester Hallmark Hotel Queen Hallmark Queen Chester Hallmark Hotel The Queen Hallmark Hotel The Queen Chester The Queen at Chester BW Premier Collection The Queen at Chester Hotel, BW Premier Collection Hotel The Queen at Chester Hotel, BW Premier Collection Chester The Queen at Chester Hotel, BW Premier Collection Hotel Chester ## Frequently asked questions ### Is The Queen at Chester Hotel, BW Premier Collection pet-friendly? ### How much does it cost to stay at The Queen at Chester Hotel, BW Premier Collection? ### How much is parking at The Queen at Chester Hotel, BW Premier Collection? ### What time is check-in at The Queen at Chester Hotel, BW Premier Collection? ### What time is check-out at The Queen at Chester Hotel, BW Premier Collection? ### Where is The Queen at Chester Hotel, BW Premier Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Queen at Chester Hotel, BW Premier Collection Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 9.0 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 552 8 - Good 271 6 - Okay 111 4 - Poor 42 2 - Terrible 26 ## Reviews ### 10/10 Excellent #### Malcolm 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel, spotless room, tasty breakfast and polite and helpful staff ##### Malcolm Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Lynne 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean food was lovely Staff lovely ##### Lynne Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Geoffrey 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was lovely and the staff were excellent, will visit again. ##### Geoffrey Stayed 2 nights in Dec 2025 ### 8/10 Good #### Helen 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff are very friendly and helpful. The rooms are very clean. The hotel itself is a beautiful hotel. Very nicely done. A little walk into town, but close enough. ![](https://a.travel-assets.com/ugc/hotel-reviews/46a239e4-167b-4636-806f-d3ea9dd992ce-1767096646261.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Helen Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Christopher 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very small dated room but clean with excellent bathroom/shower.Staff food etc very good. ##### Christopher Stayed 2 nights in Dec 2025 ### 8/10 Good #### David 10 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very Nice hotel , good breakfast and good location ##### David Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Olaf 5 Nov 2025 Liked: Cleanliness Great location, clean room. ##### Olaf Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Julie 4 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful hotel, which has been refurbished to a very high standard. The rooms were very clean, soft fluffy dressing gowns were provided along with snacks and water. The staff were very friendly and accommodating. The centre was just a short taxi ride away (or a 10 minute walk) we had our evening meal there which was delicious. The only downfall was breakfast sadly which wasn't very warm and had been standing a while. We would definitely stay again. ##### Julie Stayed 1 night in Jan 2026 ### 10/10 Excellent #### anthony 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing decor, central location, staff lovely and polite, bed very comfortable- air con quiet , very good breakfast- self serve but great choices , will definitely be back and recommend.x ##### anthony Stayed 1 night in Nov 2025 ### 8/10 Good #### Jane 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room with all the amenities needed and nice to have a bath. Attractive reception, lounge and bar areas. The internal fire doors were a little difficult to negotiate with heavy luggage and only 1 very small lift which didn't go to the same level or wing as our room. Some of the reception staff could be a little more courteous and helpful. ##### Jane Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Janice 28 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was exceptionally good, clean, spacious room. Breakfast and evening meals no complaints at all, Choice of menu v good, all staff very helpful, pleasant and willingbto help, i really do recommend a stay in this hotel. Train station across the road, so easy after a train journey ##### Janice Stayed 2 nights in Nov 2025 ### 8/10 Good #### Brian 31 Oct 2025 Liked: Cleanliness, staff & service, amenities The hotel was old but decorated and finished to a great extent,rooms were clean and warm on a cold night and food and hotel staff were very good. Definitely will recommend this hotel to friends and family . ##### Brian Stayed 2 nights in Oct 2025 ### 8/10 Good #### Corrine 16 Nov 2025 Liked: Cleanliness Brilliant staff very efficient! Room was nice, comfy, spacious and clean.Great breakfast. Think check in time is a little late though being 4pm. ##### Corrine Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### David 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel in a great location for Chester shopping. ##### David Stayed 1 night in Sep 2025 ### 8/10 Good #### Paul 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very tastefully restored. Good staff apart from one barmaid. Very clean and room serviced well. Excellent location by the railway station and walking distance from the whole of Chester. Great place. ##### Paul Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Anne 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The building and setting were awesome. Nice friendly staff and quite location. ##### Anne Stayed 1 night in Sep 2025 ### 8/10 Good #### Chris 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ideal hotel. Clean and had everything we needed. Breakfast was nice. Perfect location, near to train station with a big car park at the rear. ##### Chris Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Dawn 27 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable 3-night stay. There was a good choice for breakfast but the cooked items were not hot. The bar staff were great. I loved the bathroom with the separate bath and shower. ##### Dawn Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Salaam 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Vey nice spacious room. Good decorations ##### Salaam Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Andrew 27 Oct 2025 Liked: Cleanliness, staff & service, room comfort What an amazing and very spotless hotel wonderful decor from entrance to getting to our amazing room which was huge spotless and outstanding furniture even had proper potraits on walls four poster bed and tv in bathroom. Staff are amazing very helpfull and welcoming mattew at the bar was brilliant and reception team were amazing all in there uniforms ##### Andrew Stayed 1 night in Oct 2025 ### 10/10 Excellent #### David Kenneth 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Everything about our stay at The Queen was excellent - the room was spacious and clean, the restaurant was fabulous. ##### David Kenneth Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Carl 14 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, spacious, good breakfast. ##### Carl Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Guy 27 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice clean room, very comfy bed. Friendly staff ##### Guy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Debbie 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel in an excellent location. Friendly staff. Room was immaculate and stylish. Would definitely recommend. ##### Debbie Stayed 1 night in Sep 2025 ### 8/10 Good #### Angela 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very enjoyable stay , great location for the station and close to town and races . Breakfast was very good, lots of variety and fresh food. ##### Angela Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Crafted at Powdermills](https://www.expedia.co.uk/Battle-Hotels-Powdermills-Country-House-Hotel.h195688.Hotel-Information) > > [Pinewood Camping Pods - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Pinewood-Apinall-Foundation.h40101599.Hotel-Information) > > [Sandman Signature Sheffield Quays Hotel](https://www.expedia.co.uk/Sheffield-Hotels-The-Quays-Hotel-Sheffield.h46197620.Hotel-Information) > > [White Hart, Exeter by Marston's Inns](https://www.expedia.co.uk/Exeter-Hotels-White-Hart.h11899395.Hotel-Information) > > [The Stables Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Stables-Whitby.h23322490.Hotel-Information) > > [Samsara Retreat and Yoga - Adults Only](https://www.expedia.co.uk/Maidstone-Hotels-Samsara-Retreat-And-Yoga.h41349775.Hotel-Information) > > [Cromer Country Club](https://www.expedia.co.uk/Cromer-Hotels-Cromer-Country-Club.h1927781.Hotel-Information) > > [The Skipton Hotel - Formerly Hotel Rendezvous](https://www.expedia.co.uk/Skipton-Hotels-Hotel-Rendezvous.h41466.Hotel-Information) > > [Bear Lodge - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Bear-Lodge-Aspinall-Foundation.h40101484.Hotel-Information) > > [Exeter Rougemont hotel by Sunday](https://www.expedia.co.uk/Exeter-Hotels-Exeter-Rougemont-Hotel-By-Sunday.h7784.Hotel-Information) > > [Kings Highway, Derby by Marston's Inns](https://www.expedia.co.uk/Derby-Hotels-Kings-Highway.h31887923.Hotel-Information) > > [Skegness The Royal Hotel](https://www.expedia.co.uk/Skegness-Hotels-The-Royal-Hotel-Skegness.h23931999.Hotel-Information) > > [Soar Mill Cove Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Soar-Mill-Cove-Hotel.h2042032.Hotel-Information) > > [Seven Hotel](https://www.expedia.co.uk/Southend-On-Sea-Hotels-Seven-Hotel.h19282555.Hotel-Information) > > [Chewton Glen Hotel & Spa - an Iconic Luxury Hotel](https://www.expedia.co.uk/New-Milton-Hotels-Chewton-Glen-Hotel-Spa.h528432.Hotel-Information) > > [OYO Shanklin Beach Hotel](https://www.expedia.co.uk/Shanklin-Hotels-OYO-Shanklin-Beach-Hotel.h7539838.Hotel-Information) > > [DoubleTree by Hilton London Elstree](https://www.expedia.co.uk/Borehamwood-Hotels-DoubleTree-By-Hilton-London-Elstree.h18549.Hotel-Information) > > [Mermaid, Ipswich by Marston's Inns](https://www.expedia.co.uk/Ipswich-Hotels-Mermaid.h31883430.Hotel-Information) > > [Crow Wood Hotel & Spa Resort](https://www.expedia.co.uk/Burnley-Hotels-Crowwood-Hotel-Spa-Resort.h38222710.Hotel-Information) > > [The Swan Hotel](https://www.expedia.co.uk/Wells-Hotels-The-Swan-Hotel.h26791.Hotel-Information) > > [The Aviator, formerly Smugglers Cove, Clacton On Sea by Marston's Inns](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Smugglers-Cove-By-Marstons-Inns.h35853904.Hotel-Information) > > [Yeoldon House](https://www.expedia.co.uk/Bideford-Hotels-Yeoldon-House.h2764122.Hotel-Information) > > [Brock Cottage private Hot Tub DOG/Cat FRIENDLY\* with on site fishing](https://www.expedia.co.uk/Pickering-Hotels-Spacious-Stone-Cottage-DOG-FRIENDLY.h36805890.Hotel-Information) > > [Hampton by Hilton Canterbury](https://www.expedia.co.uk/Canterbury-Hotels-Hampton-Inn-Canterbury.h66541221.Hotel-Information) > > [Wild Rose Caravan Park](https://www.expedia.co.uk/Appleby-In-Westmorland-Hotels-Wild-Rose-Caravan-Park.h24459296.Hotel-Information) > > [Lock Keeper, Worksop by Marston's Inns](https://www.expedia.co.uk/Worksop-Hotels-Lock-Keeper.h27479298.Hotel-Information) > > [voco Leicester by IHG](https://www.expedia.co.uk/Leicester-Hotels-Voco-Leicester.h76596043.Hotel-Information) > > [Canterbury Bell, Margate by Marston's Inns](https://www.expedia.co.uk/Broadstairs-Hotels-Canterbury-Bell.h33103125.Hotel-Information) > > [Wild Thyme & Honey](https://www.expedia.co.uk/Cirencester-Hotels-Wild-Thyme-Honey.h9241983.Hotel-Information) ---