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Overview of The Chester Grosvenor

Photo gallery

Guest reviews

4.6 / 5Wonderful
1,437 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationEastgate Clock1 min walk
Popular LocationChester Cathedral3 min walk
RestaurantBella Italia1 min walk
RestaurantCaffè Nero2 min walk
AirportManchester (MAN)43 min drive

Choose dates to view prices

  • Classic Double Room

    4.7/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Queen Bed
    Show details
  • Deluxe Room

    4.7/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    Show details
  • Executive Room

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    Show details
  • Superior Double Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    Show details
  • Suite

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    Show details

About this area

Chester

Located in Chester, The Chester Grosvenor is in the city centre and near a train station. The area's natural beauty can be seen at Delamere Forest and popular attractions include Chester Zoo and Blue Planet Aquarium. Chester Roman Gardens and The Ice Cream Farm are also worth visiting. Spend some time exploring the area's activities, including golfing. Our guests love the hotel's location for the sightseeing.

Visit our Chester travel guide
Map
Popular Location

What's nearby

  • Eastgate Clock - 1 min walk
  • Chester Cathedral - 3 min walk
  • Roman Amphitheatre - 5 min walk
  • Grosvenor Park - 6 min walk
  • Chester City Walls - 7 min walk

Getting around

  • Chester Station - 13 min walk
  • Manchester (MAN) - 43 min drive

Restaurants

  • Simon Radley Fine Dining — 1 min walk
  • La Brasserie — 1 min walk
  • Bella Italia - 1 min walk
  • Caffè Nero - 2 min walk
  • Boot Inn - 2 min walk

About this property

The Chester Grosvenor

5-star luxury hotel, walk to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa and a fitness centre. Free breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 80 individually decorated rooms feature free WiFi and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and LED TVs.
The Chester Grosvenor offers 80 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a sauna and a fitness centre.
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 10.00 per night
Valet parking: GBP 20.00 per night
Parking height restrictions apply
Limo/town car service

Food and drink

Free breakfast available daily
2 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Sauna
Steam room

Family friendly

Cots/infant beds (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Free newspapers in reception
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
Italian
Polish

Business services

Meeting rooms

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Cots/infant beds (surcharge)
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV/satellite channels
LED TV
Premium channels

Food and drink

Minibar

More

Connecting rooms available
Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

The property is closed between 01 January and 10 January.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35 per night.
Cots (infant beds) are available for GBP 17.50 per stay

Payment types at the property

Discover
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: GBP 10.00 per night
  • Valet parking fee: GBP 20.00 per night
  • Crib (infant bed) fee: GBP 17.50 per stay
  • Rollaway bed fee: GBP 35 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of:

  • – Fitness facilities
    – Sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve on-site parking. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Chester Grosvenor Hotel
Chester Grosvenor
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Can I cancel my reservation for free at The Chester Grosvenor and receive a full refund?
Yes, The Chester Grosvenor offers free cancellation on select room rates, because flexibility matters! Please refer to The Chester Grosvenor cancellation policy on our site for more details about any exclusions or requirements.
Is The Chester Grosvenor pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Chester Grosvenor?
Self-parking is available for GBP 10.00 per night. Valet parking is available for GBP 20.00 per night.
What time is check-in at this property?
Check-in begins at 3 PM.
What time is check-out at this property?
Checkout is at noon.
Where is The Chester Grosvenor located?
Located in the heart of Chester, this luxury hotel is within a 10-minute walk of The Rows of Chester, Chester City Walls, and Chester Racecourse. University of Chester is 0.8 mi (1.3 km) away. Chester Station is 13 minutes by foot and Bache Station is 29 minutes.

Guest reviews

4.6
Wonderful
5 - Excellent
1,056
4 - Good
275
3 - Okay
76
2 - Mediocre
27
1 - Poor
3
4.8
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.6
Property condition

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

High expectation. Building architecturally wonderful. Very poo admin errors e.g. communication between staff lacking, no newspaper one day, accounts error. We'reused to Michelin level meals - this was satisfactory quality but not value-wise.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic service and very friendly, nothing is too much trouble.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020