The Chester Grosvenor

Photo gallery for The Chester Grosvenor

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Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of The Chester Grosvenor

The Chester Grosvenor

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Eastgate Street, Chester, England, CH1 1LT

Explore the area

  • Popular LocationChester Cathedral2 min walk
  • Popular LocationChester City Walls7 min walk
  • Popular LocationChester Racecourse9 min walk
  • AirportManchester (MAN)47 min drive

Choose dates to view prices

About this area

Chester

Located in Chester, The Chester Grosvenor is in the city centre and near a train station. Roman Amphitheatre and Newgate are local landmarks, and some of the area's activities can be experienced at Chester Golf Club and Vicars Cross Golf Club. Check out an event or a game at Chester Racecourse, and consider making time for Chester Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Eastgate Clock - 1 min walk
  • Chester Cathedral - 2 min walk
  • St Peter's Church - 2 min walk
  • Chester City Walls - 7 min walk
  • Chester Racecourse - 9 min walk

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

About this property

The Chester Grosvenor

5-star luxury hotel, walk to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages spoken

English, French, Italian, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 10.00 per night)
  • Valet parking on site (GBP 20.00 per night)
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Simon Radley Fine Dining
  • La Brasserie
  • The Arkle Bar and Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • TV/satellite channels
  • LED TV
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 01 January and 10 January.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35 per night.
Cots (infant beds) are available for GBP 17.50 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: GBP 10.00 per night
  • Valet parking fee: GBP 20.00 per night
  • Crib (infant bed) fee: GBP 17.50 per stay
  • Rollaway bed fee: GBP 35 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 723 out of 974 reviews
5 - Excellent 74%
Rating 4 - Good. 181 out of 974 reviews
4 - Good 19%
Rating 3 - Okay. 48 out of 974 reviews
3 - Okay 5%
Rating 2 - Poor. 16 out of 974 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 974 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Great location. English breakfast was served luke warm
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was absolutely what you’d expect from this hotel.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the centre of Chester. So great to be able to pop in and out as we explored the city.
Stayed 5 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Top staff in all areas - lobby, door, bar, wait and spa.
Stayed 2 nights in Apr 2022