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The Chester Grosvenor

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Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of The Chester Grosvenor

The Chester Grosvenor

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationChester Cathedral3 min walk
  • Popular LocationChester City Walls7 min walk
  • Popular LocationChester Racecourse9 min walk
  • AirportManchester (MAN)48 min drive

Choose dates to view prices

About this area

Chester

Located in Chester, The Chester Grosvenor is in the city centre and near a train station. Cheshire Oaks Designer Outlet is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chester Zoo and Blue Planet Aquarium. Chester Roman Gardens and National Waterways Museum are also worth visiting. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Eastgate Clock - 1 min walk
  • St Peter's Church - 2 min walk
  • Chester Cathedral - 3 min walk
  • Chester City Walls - 7 min walk
  • Chester Racecourse - 9 min walk

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 48 min drive

Restaurants

  • Simon Radley Fine Dining — 1 min walk
  • La Brasserie — 1 min walk
  • Cafe Rouge - 3 min walk
  • Urbano 32 - 3 min walk
  • Meze - 4 min walk

About this property

The Chester Grosvenor

5-star luxury hotel, walk to Chester Racecourse
This smoke-free hotel features 2 restaurants, a full-service spa and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 80 individually decorated rooms feature free WiFi and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and LED TVs.
The Chester Grosvenor offers 80 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 10.00 per night)
  • Valet parking on site (GBP 20.00 per night)
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Polish

Business services

  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV/satellite channels
  • LED TV
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 01 January and 10 January.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35 per night.
Cots (infant beds) are available for GBP 17.50 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: GBP 10.00 per night
  • Valet parking fee: GBP 20.00 per night
  • Crib (infant bed) fee: GBP 17.50 per stay
  • Rollaway bed fee: GBP 35 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 733 out of 987 reviews
5 - Excellent 74%
Rating 4 - Good. 190 out of 987 reviews
4 - Good 19%
Rating 3 - Okay. 46 out of 987 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 987 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 987 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed the one night but thoroughly enjoyable experience. Staff very courteous and everywhere was kept very clean.
Stayed 1 night in Jun 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located hotel yet quiet room even with the windows open as was quite warm. Only criticism was when we were advised the virtually empty bar was fully booked for diners at the hotel so we were unable to have an after drink despite spending over £800 for a three night break there.
Stayed 3 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central Chester location, on site parking at £10 per day, excellent overall stay for 2 nights in Chester. Service high, polite and friendly allround.
Stayed 1 night in May 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Had fond memories of the Grosvenor of years ago - was disappointed with changes. Found our supposedly "deluxe" room rather small and no lounge area in hotel except a very dismal drawing room. Perfect location for a short break but not for more than a couple of days. Incorrect additions on invoice which were immediately corrected but left a rather sour taste.
Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020