Located in Chester, Grosvenor Pulford Hotel & Spa is in a rural area. Pontcysyllte Aquaduct and Old Dee Bridge are local landmarks, and some of the area's activities can be experienced at Chester Golf Club and North Wales Regional Tennis Centre. Check out an event or a game at Chester Racecourse, and consider making time for Chester Zoo, a top attraction not to be missed. Discover the area's water adventures with rafting and sailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 73 rooms offer free WiFi, 24-hour room service and LCD TVs with digital channels. Other amenities available to guests include coffee makers, hairdryers and desks.
Grosvenor Pulford Hotel & Spa offers 73 forms of accommodation with coffee/tea makers and designer toiletries. LCD televisions come with digital channels.
Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa By Kasia has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Protective shields in place at main contact areas
Social distancing measures in place
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Full breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 15.00 per person
1 restaurant and 1 coffee shop/cafe
24-hour room service
Things to do
Free newspapers in reception
24-hour front desk
6 treatment rooms
Couples treatment room(s)
Manicures and pedicures
Spa open daily
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Fireplace in reception
Bathtub or shower
Food and drink
Iron/ironing board (on request)
Check-in from 2:00 PM - 11:00 PM
Minimum check-in age - 18
Check-out before 11 AM
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Renovations and closures
This property is closed from 6 November 2020 to 4 January 2021 (dates subject to change).
Staffed front desk
Pets are allowed for an extra charge of GBP 15 per accommodation, per stay
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Cots (infant beds) are available for GBP 7.0 per night
Payment types at the property
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for full breakfast: GBP 15.00 per person (approximately)
Pet fee: GBP 15 per accommodation, per stay
Crib (infant bed) fee: GBP 7.0 per night
Rollaway bed fee: GBP 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Grosvenor Hotel Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford Grosvenor Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester
Frequently asked questions
Yes, Grosvenor Pulford Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Grosvenor Pulford Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
As of 15 May 2021, prices found for a 1-night stay for 2 adults at Grosvenor Pulford Hotel & Spa on 27 May 2021 start from £85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this property has an indoor pool.
Yes, pets are allowed at this property. There's a fee of GBP 15 per accommodation, per stay.
Check-in is from 2:00 PM - 11:00 PM. After-hours check-in is not available.
Checkout is at 11 AM.
Situated in a rural location, this spa hotel is 2.8 mi (4.6 km) from Pontcysyllte Aquaduct and within 6 miles (10 km) of Chester Racecourse and Chester City Walls. University of Chester and St Mary's Church - Handbridge are also within 6 miles (10 km).
I cannot fault the cleanliness of the facilities at this hotel. We took our puppy with us so asked for a dog friendly room.
Sadly our room had no natural air or natural light. We were in room 3. You have a piece of glass (it’s not a window as it does not open) that looks directly into the restaurant. I’m not sure who was more uncomfortable us or the families eating in the restaurant whilst we watched. I called reception and was told to make do with the air con as form of fresh air. Not the best idea with a global pandemic going on. The restaurant light stays on all night so the gaps in the curtains kept us up all night. I was told to email the manager when I mentioned all this to the receptionist which I did but I didn’t hear anything back from him.
Staff could have been more friendly. Our pup was not allowed in the restaurant so we had to eat in the bar (not a problem) however we were the only people in there as it was closed. There was no condiments available, no tables set up for us, and no staff to assist us as they were all in the restaurant.
We had the worst nights sleep in what should have been a lovely relaxing night away. A good (or even just reasonable) level of customer service was sadly non existent which is a great shame as it could be a beautiful getaway.