Travelled with partner
26 May 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to Carden Park many times, love the hotel and location. Unfortunately, this time we were disappointed. Due to a change in our circumstances we would have liked to have stayed another night at Carden but due to a call to the hotel a couple of days prior to our visit they were unable to give us the same room as we were staying in or a preferential rate which seems crazy as they had rooms available. So we had to book the second night at another hotel. Carden lost out on the income for another night stay, drinks in the bar & meals in the hotel restaurant as we usually always eat at the hotel when we stay but because we were so disappointed we decided to eat at a local pup instead. Hope we don’t like the Pulford more because not only will Carden have lost out on this visit but will loose out on future visits too.
Stayed 1 night in May 2022