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Indoor pool
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Flat-screen TV
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Guest reviews

3.9 out of 5 Good
413 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationWepre Park9 min drive
Popular LocationBlue Planet Aquarium12 min drive
Popular LocationCheshire Oaks Designer Outlet15 min drive
AirportManchester (MAN)35 min drive

Choose dates to view prices

  • Executive Double Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Double Room, 1 King Bed
  • Family Room

    4/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Single Beds
    More detailsFamily Room
  • Deluxe Double Room, 1 King Bed (Feature)

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Double Room, 1 King Bed (Feature)
  • Deluxe Suite (Feature Suite)

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Suite (Feature Suite)
  • Classic Double Room, 1 King Bed (King)

    4.5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsClassic Double Room, 1 King Bed (King)
  • Classic Double Room

    4.4/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Double Room

About this area

Ellesmere Port

Located in Cheshire West and Chester, Macdonald Craxton Wood Hotel & Spa is in the historical district. Cheshire Oaks Designer Outlet is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Blue Planet Aquarium and Chester Zoo. Looking to enjoy an event or a game while in town? See what's happening at Chester Racecourse or Deva Stadium.
Visit our Ellesmere Port travel guide
View in a map
Popular Location

What's nearby

  • Eastham Country Park - 8 min drive
  • Wepre Park - 9 min drive
  • Blue Planet Aquarium - 12 min drive
  • Cheshire Oaks Designer Outlet - 15 min drive
  • Chester Zoo - 17 min drive

Getting around

  • Capenhurst Station - 4 min drive
  • AirportManchester (MAN) - 35 min drive

Restaurants

  • Craxton Wood Grill — 1 min walk
  • The Cocktail Bar & Lounge — 1 min walk
  • The Nags Head - 4 min drive
  • Travellers Rest - 4 min drive
  • Hinderton Arms - 4 min drive

About this property

Macdonald Craxton Wood Hotel & Spa

4-star hotel with full-service spa and restaurant
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 72 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with digital channels. Guests will also find coffee/tea makers, free bottled water and hairdryers.
Macdonald Craxton Wood Hotel & Spa offers 72 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 12.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Hungarian
  • Polish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 12.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children's swim times are from 9 am till 11 am and 3 pm till 6 pm. We regret that children are not allowed in the pool area outside of these times.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood & Spa
Macdonald Craxton Wood Hotel & Spa Hotel
Macdonald Craxton Wood Hotel & Spa Ellesmere Port
Macdonald Craxton Wood Hotel & Spa Hotel Ellesmere Port

Frequently asked questions

Can I cancel my reservation for free at Macdonald Craxton Wood Hotel & Spa and receive a full refund?
Yes, Macdonald Craxton Wood Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Macdonald Craxton Wood Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Macdonald Craxton Wood Hotel & Spa have a pool?
Yes, this property has an indoor pool.
Is Macdonald Craxton Wood Hotel & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Macdonald Craxton Wood Hotel & Spa?
This property doesn't offer parking.
What time is check-in at Macdonald Craxton Wood Hotel & Spa?
Check-in is from 3:00 PM to anytime.
What time is check-out at Macdonald Craxton Wood Hotel & Spa?
Checkout is at 11 AM.
Where is Macdonald Craxton Wood Hotel & Spa located?
Situated in the historical district, this spa hotel is within 6 miles (10 km) of Pontcysyllte Aquaduct, Blue Planet Aquarium and Cheshire Oaks Designer Outlet. University of Chester and Eastham Country Park are also within 6 miles (10 km).
3.9
Good
5 - Excellent
123
4 - Good
170
3 - Okay
72
2 - Poor
35
1 - Terrible
13

4.1/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Room was disappointing, very dated and badly needs refurb. Breakfast was terrible! For the cost of the hotel we were expecting so much more.
Stayed 2 nights in Oct 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a quite location. The rooms are a bit dated and could do with updating but clean and comfortable.
Stayed 2 nights in Sep 2020

5/5 Excellent

Expedia didn’t tell us we had to book pool and now it’s unavailable. Staff lovely hotel nice. Family room had 2 towels and 1 mini shampoo and shower gel says just to call which I will but maybe a little thought
Stayed 1 night in Aug 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The style was very classic modern it was nice to see a hotel that still wanted to hold some Traditional values!
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made feel well
Stayed 1 night in Jul 2020

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