Macdonald Craxton Wood Hotel & Spa

Photo gallery for Macdonald Craxton Wood Hotel & Spa

Featured image
Indoor pool
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Flat-screen TV
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Overview of Macdonald Craxton Wood Hotel & Spa

Macdonald Craxton Wood Hotel & Spa

4.0 star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB

Explore the area

  • Popular LocationBlue Planet Aquarium7 min drive
  • Popular LocationEastham Country Park8 min drive
  • Popular LocationCheshire Oaks Designer Outlet8 min drive
  • AirportManchester (MAN)35 min drive

Choose dates to view prices

About this area

Ellesmere Port

Located in Ellesmere Port, Macdonald Craxton Wood Hotel & Spa is in the historical district. The area's natural beauty can be seen at Sefton Park and Loggerheads Country Park, while Cavern Club and Liverpool Empire Theatre are cultural highlights. Check out an event or a game at Chester Racecourse, and consider making time for Chester Zoo, a top attraction not to be missed.

What's nearby

  • Blue Planet Aquarium - 7 min drive
  • Eastham Country Park - 8 min drive
  • Cheshire Oaks Designer Outlet - 8 min drive
  • Chester Zoo - 10 min drive
  • Countess of Chester Hospital - 10 min drive

Getting around

  • Capenhurst Station - 4 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • Craxton Wood Grill — 1 min walk
  • The Cocktail Bar & Lounge — 1 min walk
  • The Tudor Rose - 6 min walk
  • Pollards Inn - 3 min drive
  • The Nags Head - 4 min drive

About this property

Macdonald Craxton Wood Hotel & Spa

4-star hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. All 72 rooms offer free WiFi, room service and flat-screen TVs with digital channels. Guests will also find coffee makers, free bottled water and hairdryers.
Macdonald Craxton Wood Hotel & Spa offers 72 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ellesmere Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 12.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Hungarian
  • Polish
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 12.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool 9-11 AM and 3-6 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood & Spa
Macdonald Craxton Wood Hotel & Spa Hotel
Macdonald Craxton Wood Hotel & Spa Ellesmere Port
Macdonald Craxton Wood Hotel & Spa Hotel Ellesmere Port

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 137 out of 477 reviews
5 - Excellent 29%
Rating 4 - Good. 187 out of 477 reviews
4 - Good 39%
Rating 3 - Okay. 84 out of 477 reviews
3 - Okay 18%
Rating 2 - Poor. 51 out of 477 reviews
2 - Poor 11%
Rating 1 - Terrible. 18 out of 477 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Similar to previous feedbacks the property is dated but the room and corridors were clean. Staff were pleasant including the restaurant staff. The breakfast is something that needs drastic change as it was cold, greasy and had to wait a bit for the hot food to be served. The dinner was pretty good
Stayed 1 night in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
####
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
For the price there was a broken lamp in the room, the main light didn’t work and the reading lamp had a bulb not working! Ran out of toilet paper and had to request it. Breakfast items arrived not hot! 4 days in a row. The spa and pool was awesome and if you’re a couple for just £30 you can scrub and much each other in the steam room for an hour. Didn’t have dinner due to the disappointing breakfast.
Stayed 4 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021

2/5 Poor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021