Search Hotels with Babysitting Services in Zona Hotelera

"We had a beautiful view of the ocean and pools from our balcony/room. The staff was so kind and fun! Everyone had a great time"

"Great staff. Rooms were clean. Had a partial ocean view even though we only booked lagoon view. Will definitely return with more family!"

"Everything was perfect. "

"Beautiful "

"Very enjoyable experience. The staff was incredibly helpful, the food was surprisingly good, and it always felt like there was something to do. The room was cleaned daily and the room service was a nice touch. All of the alcohol was high end and it felt like a considerable step up from some other properties in the area. The only let down was the beach, which was quite small and covered in weeds."

"Clean room, friendly staff, beautiful well kept beach."

"I would like to report negligence during the implementation of my previously booked "Day Trip to Tulum Mayan Ruins on February 25, 2026." As part of the agreed-upon tour, three people were to be picked up from the GR SOLARIS hotel at approximately 7 a.m. The day before, I received information from Robin Sanches at 52 998 195 7170. This was a refusal to pick us up from the hotel, but instead, a pick-up point was assigned to another hotel (Crab House) approximately 5 km away. This meant a one-hour walk through unfamiliar terrain at night. Our booking details include the following note under "Inclusions": "Return transport to and from your Cancun or Riviera Maya hotel included." In response to my request to comply with the terms of the agreement, we received an explanation that we had not paid for this service and that this was Expedia.ca's policy. As a result, my wife cancelled the dangerous and disruptive trip in the middle of the night. My son and I arrived at the designated point on time. After about an extra hour, the delayed shuttle arrived, and it turned out it had passed our hotel, the GR Solaris, on its way to the pick-up location (!). In this situation, we expect a refund for Terese Raubic, who was prevented from participating in the tour by an unjustified change to the contract terms. "

"My stay at Riu Palace Las Americas was absolutely wonderful. The staff were incredibly kind and welcoming from the moment we arrived. The resort is beautiful, the rooms were very clean, and the views were amazing. Everyone worked hard to make sure guests were comfortable and enjoying their vacation. Thank you for making our trip to Cancun such a special experience. I would happily return again."

"Room was clean , ocean front was ok , they were repairing the tile on the steps by the broken handrail which I needed to use the rail to get up the rediclous number of steps to check in since the elevator was always under maintenance and not able to use..."