This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

• All meals, snacks, and beverages included
• 24-hour room service
• In-room minibar (some restrictions)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

• Kayaking
• Sailing
• Surfing/boogie boarding
• Windsurfing

Land activities

• Bicycling
• Fitness facilities
• Miniature golf
• Soccer
• Tennis
• Volleyball

Lessons/classes/games

• Aerobics
• Yoga

Kids' club

• Supervised activities for children between 4 and 12 years old

Entertainment

• Onsite entertainment and activities
• Onsite live performances
• Theme parties

Other inclusions

• Shuttle service to offsite activities

Not included

• Motorized water sports
• Scuba-diving certification
• Scuba-diving lessons
• Room service
• Airport transfers
• Childcare
• Laundry/dry cleaning services
• Spa/beauty facilities and services
• Activities and services offered by independent operators
• Offsite tours

Softly lit and decorated with pale marbles and woods, a health-and-beauty spa features a large couple's room containing a two-person spa tub. The tub is set on a marble platform bordered by a semi-circular marble-brick wall with niches holding candles and seashell sculptures. Above the spa tub, a dark, recessed ceiling twinkles with star-like lights. The spa offers hair and nail care, massage, body wraps and scrubs, hydrotherapy, facials, and Swiss and Scotch showers. (Spa and beauty treatments and services incur surcharges.)

Children and teens enjoy their own facilities. Toddlers 18 months to 3 years gather in a multicolored, air-conditioned clubhouse containing a cushioned playground for supervised activities. Kids ages 4–12 can use an open-air children's club (with supervision) featuring a water park with a 15 x 15 meter (50 x 50 foot) pool containing three water slides and a narrow-channel, elevated, L-shaped pool with a fountain shower at one end. Teens can relax in their own separate area where they can enjoy a ping pong tables, volley ball court, and a soccer field.

Nightly theme shows with professional dancers are held 9–10 PM for children of all ages, featuring popular characters such as Barney, The Little Mermaid, and Shrek.

The resort provides one-way transportation to a Cancún nightclub each night.

An air-conditioned fitness center contains cardio machines, free weights, and a universal gym. A business center is equipped with four computers; wireless Internet access is available. Meeting rooms can accommodate up to 500 people. On-site shopping includes gifts, jewelry, and crafts. A doctor's office is open from morning to early evening, with the doctor on call during non-office hours (surcharges for services). The resort purifies its water.

• Indoor pool 
• Swim-up bar 
• Children's pool 
• Spa tub 
• Spa services on site 
• Full-service spa 
• Spa treatment room(s) 
• Steam room 
• Sauna 
• Babysitting or childcare (surcharge) 
• Children's club (free) 
• Supervised childcare/activities (free) 

• Conference space 
• Meeting rooms 3 
• 24-hour front desk 
• Multilingual staff 
• Porter/bellhop 
• Total number of rooms - 617 
• Number of floors - 7 
• Hair salon 
• Gift shops or newsstand 
• Shopping on site 
• Dry cleaning/laundry service 
• Babysitting or childcare 
• Arcade/game room 
• Elevator/lift 
• Number of bars/lounges - 4 
• Number of poolside bars - 2 
• Wedding services 
• Newspapers in lobby (surcharge) 
• Free breakfast 
• Free WiFi 
• Number of outdoor pools - 3 
• Snack bar/deli 
• Health club 
• Children's club 
• Luggage storage 
• Tours/ticket assistance 
• Rooftop terrace 
• Business center 
• Garden 
• Beach bar 
• Free self parking 
• Outdoor tennis courts - 2 
• Number of restaurants - 7 
• Free long-term parking 
• Number of buildings/towers - 2 

• Family Hotel  
• Outdoor pools  
• Indoor pool  
• Children's pool  
• Supervised childcare/activities (free)  
• Free Wi-Fi  
• Outdoor tennis courts  
• Children's club (free)  
• Snack bar/deli  
• Babysitting or childcare (surcharge)  

• In-room childcare (surcharge)  
• Arcade/game room  
• Playground on site  
• Miniature golf on site  

Wayne's Boots - Steakhouse serving à la carte dinners in a western-themed atmosphere, with line dancing, a mechanical bull, and Western movie scenes. Open six nights. Dress code: long pants or dress shorts, collared shirts, and closed-toe shoes for men.

La Palapa - Poolside restaurant located in the center of the complex, with both indoor and outdoor seating, serving breakfast, lunch, and dinner buffets daily. Dress code: casual.

Wayne's Boots - Steakhouse serving à la carte dinners in a western-themed atmosphere, with line dancing, a mechanical bull, and Western movie scenes. Open six nights. Dress code: long pants or dress shorts, collared shirts, and closed-toe shoes for men.

Los Gallos - Late-afternoon tea time in this space gives way to linen-service fine dining in the evening. Mexican à la carte dinners. Open six nights. Dress code: long pants or dress shorts, collared shirts, and closed-toe shoes for men.

La Piazza - Rustic, ocean-view Italian restaurant serving à la carte dinners. Open six nights. Dress code: long pants or dress shorts, collared shirts, and closed-toe shoes for men.

The Crown Paradise Resort features two oceanfront swimming pools, an adults-only pool, another pool sheltered in a teepee-like, open-air atrium, and a children's pool with three water slides.

Guests can enjoy the use of two lighted tennis courts, a small miniature golf course, lawn chess, shuffleboard, aerobics, outdoor yoga, and beach volleyball. A short shuttle ride away, guests can also take advantage of kayaks, small sailboats, paddleboats, and windsurfers at AquaWorld Marina 2 km (just over a mile) away on Nichupté Lagoon, the vast body of placid water lying between Cancún Island and the mainland. Shuttles to the marina are complimentary.

Independent operators farther down the beach offer personal watercraft and parasailing (surcharges). The nearest golf course is the 72 par Iberostar Cancún Golf Club which is across the street (surcharge).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Rock climbing on site 
• Golfing nearby 
• Snorkeling nearby 
• Personal motorized watercraft on site 
• Sailing nearby 
• Water skiing nearby 
• Windsurfing nearby 
• Scooter/moped rentals nearby 
• Bicycle rentals nearby 
• Scuba diving nearby 
• Fitness classes on site 
• Basketball on site 

• Miniature golf on site 
• Parasailing on site 
• Playground on site 
• Volleyball on site 
• Yoga classes/instruction on site 

• Body treatments 
• Deep tissue massage 
• Sports massage 
• Manicures and pedicures 
• Body wraps 
• Aromatherapy treatments 
• Hydrotherapy treatments 
• Spa tub in spa 
• Massages 

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

• Accessible bathroom 
• Roll-in shower 
• In-room accessibility