Title: Crown Paradise Club Cancun All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crown Paradise Club Cancun All Inclusive Family fun on the beach, with 3 outdoor pools, near Iberostar Cancun Golf Course ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/3cd1a658.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/6ad50c26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 restaurants, breakfast, lunch, dinner served; barbecue ](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/542970dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mini-golf](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/a233d894.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 bars/lounges, 2 poolside bars, swim-up bar, beach bar](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/569936c3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crown Paradise Club Cancun All Inclusive offers white sand beaches and crystal-clear waters. Enjoy cocktails from three poolside bars, spa treatments, beach volleyball, children's activities, yoga classes, and rock climbing. Perfect for a family getaway! 7.4 Good ## Popular amenities - - - - Bar - Hot tub - Room service £228 includes taxes & fees 9 Dec - 10 Dec ## Room options ### Check availability for these dates Tonight [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=9465&PinnedHotelID=9465&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=9465&PinnedHotelID=9465&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=9465&PinnedHotelID=9465&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=9465&PinnedHotelID=9465&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9465&PinnedHotelID=9465&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9465&PinnedHotelID=9465&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9465&PinnedHotelID=9465&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9465&PinnedHotelID=9465&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/03de25ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Sea View 8.0 Very good 2 reviews - 344 sq ft - Sleeps 5 ![Standard Room (Plus) | Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/25c6f54a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Plus) ### Highlights Furnished balcony or patio Air conditioning Free minibar items LCD TV Blackout curtains Hairdryer Eco-friendly toiletries Private bathroom - 412 sq ft - Sleeps 5 - 1 King Bed and 1 Single Bunk Bed ![Family Suite Paradise | Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/edb09f9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite Paradise 7.6 Good 21 reviews ### Highlights Furnished balcony or patio Air conditioning Free minibar items LCD TV 2 bedrooms Blackout curtains Private bathroom 2 bathrooms - 656 sq ft - 2 bedrooms - Sleeps 7 - 1 King Bed, 1 Double Bed and 1 Large Single Bunk Bed ![Standard Room, 1 King Bed, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/2a2d912f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Ocean View 7.4 Good 98 reviews ### Highlights Furnished balcony or patio Air conditioning Free minibar items LCD TV Blackout curtains Hairdryer Eco-friendly toiletries Private bathroom - 412 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Family Suite Crown | Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/d4d54fb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite Crown ### Highlights Furnished balcony or patio Air conditioning Free minibar items LCD TV 2 bedrooms Blackout curtains Hairdryer Eco-friendly toiletries - 2 bedrooms - Partial ocean view - Sleeps 5 - 1 King Bed and 1 Single Bunk Bed ![Standard Room, 2 Double Beds, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/ebbdf250.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Ocean View 7.6 Good 275 reviews ### Highlights Furnished balcony or patio Air conditioning Free cots/infant beds Free minibar items LCD TV Blackout curtains Hairdryer Eco-friendly toiletries - 409 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Crown Room, Ocean View (Club Level /Tina Hidromasaje) | Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/c15829da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crown Room, Ocean View (Club Level /Tina Hidromasaje) 8.6 Excellent 103 reviews ### Highlights Furnished balcony or patio Private hot tub Air conditioning Club Lounge Free minibar items LCD TV Ceiling fan Blackout curtains - 452 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Honeymoon Room | Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/9d719da9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room ### Highlights Furnished balcony or patio Air conditioning Free minibar items LCD TV Blackout curtains Eco-friendly toiletries Hairdryer Free bottled water - Sea view - Sleeps 2 - 1 King Bed ![Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/48f3279a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior with Sea View 10.0 Exceptional 1 review - 322 sq ft - Sleeps 2 ![Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/089cdfda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Sea View 9.0 Wonderful 2 reviews - 279 sq ft - Sleeps 4 ![Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/5e632be1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Sea View - 409 sq ft - Sleeps 2 ### Family Room -5 guests- Standard with Garden View - 441 sq ft - Sleeps 5 ### Family Room -7 guests- Standard - 818 sq ft - Sleeps 7 ![Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/44482dbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room -5 guests- Superior with Sea View 10.0 Exceptional 1 review - 301 sq ft - Sleeps 5 ## You may also like Ad ![4 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,401 reviews £92 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e871585a-8678-455f-bde7-3f751759724d&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/72000000/71560000/71554900/71554881/7b9b3fd1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Cancun Airport Cancun - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.05697%2C-86.78213&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4GBsI4mmyQHuGer-mtWnlNzhmlQ=) Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500 #### What's nearby - Iberostar Cancun Golf Course - 2 min walk - 0.1 miles - El Rey Ruins - 3 min walk - 0.2 miles - Nichupté Lagoon - 5 min walk - 0.3 miles - Delfines Beach - 5 min walk - 0.3 miles - Maya Museum of Cancun - 4 min drive - 1.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive #### Restaurants - ‪Starcafé Iberostar Selection Cancún - ‬18 min walk - ‪Zai - ‬2 min walk - ‪Royal Solaris Cancun - ‬11 min walk - ‪El Antiguo Laguito - ‬18 min walk - ‪Marco Polo Restaurante - ‬10 min walk ## About this property ### Crown Paradise Club Cancun All Inclusive All-inclusive family-friendly property near Iberostar Cancun Golf Course A short walk from Delfines Beach, Crown Paradise Club Cancun All Inclusive provides free water park access, a nightclub and 2 poolside bars. With a beachfront location, a beach bar and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a facial, a manicure/pedicure or a massage at Spa Acqua Di Mare, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and barbecue. Yoga classes are offered at the gym; other things to do include beach volleyball, ziplining and basketball. Free in-room WiFi is available to all guests, along with a swim-up bar and a terrace. You'll also enjoy perks such as: - 3 outdoor pools and a children's pool, along with a waterslide, sunloungers and a swim-up bar - Free self-parking - 2 outdoor tennis courts, a billiards/pool table and smoke-free property - A porter/bellboy, tour/ticket information and massage treatment rooms - Guest reviews say great things the family-friendly amenities, beach locale and pool Room features All 617 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as air conditioning and free stocked minibars. Guests reviews speak well of the clean rooms at the property. Extra amenities include: - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, baths or showers and hairdryers - LCD TVs with cable channels - Furnished balconies or patios, coffee/tea makers and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All à la carte meals, snacks and beverages included 24-hour room service In-room minibar (some restrictions) ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Land activities Climbing wall Fitness facilities Miniature golf Football Tennis Volleyball ### Lessons/classes/games Aerobics ### Entertainment On-site entertainment and activities On-site live performances ### Other inclusions Transport to off-site activities ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/99570e23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.8 Excellent 5,785 reviews £212 includes taxes & fees 19 Nov - 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4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=16419073&PinnedHotelID=16419073&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Studio Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/299b708d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 2,549 reviews £174 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=197382&PinnedHotelID=197382&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8400000/8393400/8393330/f5af3bd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Sands Cancun Resort & Spa - All Inclusive Zona Hotelera - On private beach - Pool - Hot tub - All-inclusive 8.2 Very good 1,508 reviews £272 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=8393330&PinnedHotelID=8393330&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - 2 poolside bars - 4 bars/lounges - 6 restaurants - A beach bar - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Fisherman - La Palapa - La Piazza - The Roosters - Wayne's Boots ### Things to do - 2 outdoor tennis courts - 3 outdoor pools - Arcade/game room - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Free children's club - Free water park - Full-service spa - Gym - Hot tub - Mini golf - Nightclub - Playground - Rock climbing - Sauna - Shopping - Splash pad - Steam room - Waterslide - Yoga classes - Ziplining ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Free children's club - Free supervised activities for children - Free water park access - Laundry facilities - Mini golf - Playground - Snack bar/deli - Splash pad - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre (7,320 square foot of space) ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Terrace ### Full-service spa - 5 treatment rooms - Couples treatment rooms - Facials - Hot tub - In-room massages - Manicures/pedicures - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 7 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Cleaning products are eco-friendly - Eco-friendly toiletries - Free local calls - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 21 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only. Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 4.27 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Only non-alcoholic beverages are available via room service. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Cancun Club Paradise Cancun Crown Paradise All Inclusive Cancun Paradise Club All Inclusive Crown Paradise All Inclusive Crown Paradise All Inclusive Cancun Crown Paradise Club Cancun All Inclusive All-inclusive property Crown Paradise Club Cancun Crown Paradise Club Cancun All Inclusive Paradise All Inclusive Cancun Paradise Cancun All Inclusive Crown Paradise Club Crown Paradise Club Cancun All Inclusive Hotel Crown Paradise Club All Inclusive Hotel Crown Paradise Club All Inclusive All-inclusive property Crown Paradise Club Cancun All Inclusive Cancun Crown Paradise Club Cancun All Inclusive All-inclusive property ## Frequently asked questions ### Does Crown Paradise Club Cancun All Inclusive have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### How much does it cost to stay at Crown Paradise Club Cancun All Inclusive? > As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Crown Paradise Club Cancun All Inclusive on 9 Dec 2025 start from £227.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Crown Paradise Club Cancun All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Crown Paradise Club Cancun All Inclusive? > Self-parking is free at this property. ### What time is check-in at Crown Paradise Club Cancun All Inclusive? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Crown Paradise Club Cancun All Inclusive? > Checkout is at noon. ### Are there all-inclusive benefits at Crown Paradise Club Cancun All Inclusive? > Yes, the property is all-inclusive. All food and drinks are included, and activities include mini golf, football, tennis and more. ### Where is Crown Paradise Club Cancun All Inclusive located? > Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Iberostar Cancun Golf Course and Delfines Beach. Nichupté Lagoon and El Rey Ruins are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crown Paradise Club Cancun All Inclusive Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 1,182 8 - Good 840 6 - Okay 643 4 - Poor 352 2 - Terrible 384 ### 7.8/10 Cleanliness ### 8.0/10 Staff & service ### 7.6/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 8/10 Good #### Iris 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great family resort. Clean and friendly staff.are fun for the whole family. ##### Iris Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Tanya Lea 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was nice. Staff was excellent. ##### Tanya Lea Stayed 7 nights in Oct 2025 ### 8/10 Good #### Ida 9 Nov 2025 The place is ##### Ida Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Mayra 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was friendly. The room was okay but the resort itself was great. The kids had fun, a lot of activities for them to do. The food was great. Would definitely recommend ![](https://a.travel-assets.com/ugc/hotel-reviews/9eb62f6a-098e-433c-8b55-87c8c44f5d39-1762572711386.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mayra Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Brett 25 Sept 2025 Liked: Cleanliness, staff & service, amenities Staff were very nice, the place is super kid friendly ##### Brett Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Rosenie 4 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service ![](https://a.travel-assets.com/ugc/hotel-reviews/e6d62f1a-dbc3-4f1f-87f3-9615e036c9b1-1762260566904.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/02219f55-f65f-4851-8364-d05f2521a51e-1762260601772.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rosenie Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Josette 5 Nov 2025 Liked: Cleanliness, staff & service, amenities Everything great ##### Josette Stayed 9 nights in Oct 2025 ### 8/10 Good #### ARIADNA I 13 Nov 2025 Liked: Cleanliness, amenities We enjoyed our stay; however I wish they would keep up with updates in the rooms, they are outdated. Other than that staff was very friendly and always trying to help out on anything we needed. ##### ARIADNA I Stayed 9 nights in Oct 2025 ### 10/10 Excellent #### Danielle 12 Nov 2025 Spotless ##### Danielle Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Natalia 5 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ##### Natalia Stayed 4 nights in Oct 2025 ### 4/10 Poor #### HYUKJOON 14 Nov 2025 Disliked: Cleanliness, amenities Beach is good & room is ok. But Food quaility is poor and long line up, cockroaches in the room. Poor wifi connectivity. ##### HYUKJOON Stayed 8 nights in Nov 2025 ### 6/10 Okay #### Annette 8 Nov 2025 Liked: Cleanliness, property conditions & facilities food ##### Annette Stayed 3 nights in Nov 2025 ### 8/10 Good #### Juan 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities TIME SHARE BEWARE!!!Room are really clean but be aware of the breakfast in restaurant los gallos they get you to have breakfast there but then comes there time share presentation waste of time beware of this! ##### Juan Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Fareed 1 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities good job ##### Fareed Stayed 5 nights in Oct 2025 ### 4/10 Poor #### Doris 16 Oct 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Food was terrible everywhere ##### Doris Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Jeffrey 15 Nov 2025 Disliked: Property conditions & facilities Staff were courteous, but the facility is run down and needs some maintenance. Waterslides were not working, several restaurants were closed. Games room activities were broken. ##### Jeffrey Stayed 7 nights in Nov 2025 ### 8/10 Good #### Jaclyn Rose 2 Nov 2025 Liked: Cleanliness, staff & service, amenities Things were great. There was a lot of construction and they painted the ceiling in our room while we were out. Why not wait till we check out. Smelled awful. ##### Jaclyn Rose Stayed 7 nights in Oct 2025 ### 2/10 Terrible #### Tina 12 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The worst resort seen terrible ‏ bad foods bad service everything bad ![](https://a.travel-assets.com/ugc/hotel-reviews/13a40439-0fb2-4a94-9e0e-461ecc4ab490-1760280290737.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/31484f40-709b-428f-96f1-24df2052aa99-1760280286238.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30205cfd-e081-4bb3-bb11-50fbc611a3f7-1760280287060.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/16bbbd98-d32e-4d71-9ad1-fb135c3fd940-1760280287636.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tina Stayed 5 nights in Oct 2025 ### 2/10 Terrible #### Maria Isabel 10 Nov 2025 Bad service, staff with very poor cultural ##### Maria Isabel Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Ashley 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities stay was perfect for family with kids! My kids had a great time! ##### Ashley Stayed 3 nights in Jul 2025 ### 8/10 Good #### Kara 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Family friendly and very clean ##### Kara Stayed 4 nights in Jul 2025 ### 2/10 Terrible #### Marion 22 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This RESORT?? Is. A dump & the food was even disgusting. The mini golf was flooded the 3 nights we were there & since I mistakenly forgot to add my 2 minor Grandchildren they charged my daughter an extra $200…. Will NEVER stay here again!! ##### Marion Stayed 3 nights in Oct 2025 ### 8/10 Good #### Jose 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wish food was better ##### Jose Stayed 3 nights in Aug 2025 ### 8/10 Good #### Ernesto 8 Oct 2025 Liked: Cleanliness, staff & service, amenities Overall is a good hotel but misses few points to be awesome. Food is good but could be better. Drinks are ok. The hotel feels old and could use some renovations. Beach is great but they don’t remove sargassum. ##### Ernesto Stayed 4 nights in Oct 2025 ### 4/10 Poor #### Yadira Hung Hui 4 Sept 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Not clean at all but staffs are pretty nice ##### Yadira Hung Hui Stayed 5 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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