Title: Krystal Cancun All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Cancun All Inclusive Beachside bliss awaits at this Cancun resort where days of sunshine and poolside relaxation flow into evenings of global culinary adventures ## Photo gallery for Krystal Cancun All Inclusive ![View from room - Krystal Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/c92dbb70.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Café - Krystal Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/cc6e48bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Krystal Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/38d7592a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bars/lounges, swim-up bar, poolside bar - Krystal Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/145dd501.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Krystal Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/a2b31a4e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Krystal Cancun All Inclusive, near La Isla Shopping Mall, offers a peaceful beachfront with swim-up and poolside bars. Enjoy the sandy beach, fitness classes, or spa aromatherapy. Four restaurants serve local and international dishes, with attentive staff impressing visitors. ## Reviews 7.6 Good ## Popular amenities - Hot tub - All-inclusive - Parking included - Free Wi-Fi £235 includes taxes & fees 20 Jan - 21 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 8 of 8 rooms ### View all photos for Standard Double Room, 2 Double Beds, City View ![Standard Double Room, 2 Double Beds, City View | In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/9dd59744.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds, City View ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Dining table LED TV Blackout curtains Eco-friendly toiletries - 344 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Romantic Room, 1 King Bed, Balcony, Oceanfront ![In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/e503087a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room, 1 King Bed, Balcony, Oceanfront 7.8 Good 10 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Dining table LED TV Blackout curtains - 344 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Luxury Double Room, 2 Double Beds, Balcony, Ocean View ![Luxury Double Room, 2 Double Beds, Balcony, Ocean View | In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/fcb2f5ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, 2 Double Beds, Balcony, Ocean View 7.0 Good 34 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Dining table LED TV Blackout curtains - 344 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Luxury Double Room, 1 King Bed, Ocean View ![Luxury Double Room, 1 King Bed, Ocean View | In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/e1747b4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, 1 King Bed, Ocean View ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Dining table LED TV Blackout curtains - 344 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Family Studio, 1 King Bed with Sofa bed, Sea View ![Family Studio, 1 King Bed with Sofa bed, Sea View | In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/13b6d07c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio, 1 King Bed with Sofa bed, Sea View ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchenette Fridge Dining table - 431 sq ft - Partial ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Krystal Club with Balcony Ocean View, Two Double Beds ![Krystal Club with Balcony Ocean View, Two Double Beds | In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/cd62b1cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Krystal Club with Balcony Ocean View, Two Double Beds 7.0 Good 12 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Dining table LED TV Blackout curtains - 366 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Krystal Club with Balcony Ocean View, King Bed ![In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/fc33d622.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Krystal Club with Balcony Ocean View, King Bed 7.0 Good 17 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Dining table LED TV Blackout curtains - 366 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, City View ![Standard Room, 1 King Bed, City View | In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/56266042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, City View 8.4 Very good 34 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Dining table LED TV Blackout curtains Eco-friendly toiletries - 344 sq ft - City view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Krystal-Cancun-All-Inclusive.h27370041.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Krystal-Cancun-All-Inclusive.h27370041.Hotel-Information) ## About the area Located on the beach, Krystal Cancun All Inclusive is in Zona Hotelera neighbourhood and is connected to the convention centre. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Travelling with kids? Consider El Sol de Cancun and Extreme Adventure. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13464%2C-86.74367&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rUvmzenLBgjkZ-rwsvVZrlKri78=) Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - Gaviota Azul Beach \- 3 min walk \- 0.2 miles - Cancun Convention Center \- 5 min walk \- 0.3 miles - Plaza Caracol Mall \- 6 min walk \- 0.4 miles - Forum Beach \- 6 min walk \- 0.4 miles - Caracol Beach \- 8 min walk \- 0.5 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive ### Restaurants - ‪Hooters - ‬5 min walk - ‪Vips - ‬4 min walk - ‪Lobby Bar - ‬3 min walk - ‪Tradewinds - ‬2 min walk - ‪Mediterraneo - ‬3 min walk ## About this property ### Krystal Cancun All Inclusive Upscale all-inclusive hotel near Gaviota Azul Beach Close to Hotel Zone Beaches and Cancun Convention Center, Krystal Cancun All Inclusive provides a swim-up bar, a poolside bar and shopping on-site. With a beachfront location, sunloungers and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a massage, aromatherapy or a body scrub at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Fitness classes are offered at the gym; the property also has a garden, a hair salon and dry cleaning/laundry services. In addition to 3 bars and a free children's club, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking and valet parking - A free beach club on-site, smoke-free property and a porter/bellboy - Concierge services, a 24-hour front desk and 5 meeting rooms - Guest reviews give top marks for the beach locale and helpful staff Room features All 502 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as late-night room service and free WiFi. Guests reviews say good things about the clean rooms at the property. More amenities include: - Childcare services, free infant beds and free extra beds - Recycling and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 42-inch LED TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks and select beverages included Basic alcoholic drinks included 24-hour room service In-room minibar (non-alcoholic beverages included) ### Land activities Children's club ## Similar properties ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/58000000/57250000/57241000/57240936/b73026f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Grand Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 7.4 Good 1,000 reviews £272 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=57240936&PinnedHotelID=57240936&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/c525e89b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Cancun Zona Hotelera - 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Pool - Breakfast included - All-inclusive - Spa 7.8 Good 1,448 reviews £226 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=13655&PinnedHotelID=13655&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/2a710f1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown Paradise Club Cancun All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 7.2 Good 3,492 reviews £296 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=9465&PinnedHotelID=9465&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/9b6a2f43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Oasis Cancun - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.0 1,731 reviews £265 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1120000/1110100/1110099/b43bb57e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GR Solaris Cancun & Spa - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 8.0 Very good 4,757 reviews £248 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1110099&PinnedHotelID=1110099&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach bar](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/2bee243b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sens Cancun By Oasis Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 7.4 Good 607 reviews £311 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=37983695&PinnedHotelID=37983695&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/083b20ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 2,594 reviews £198 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=197382&PinnedHotelID=197382&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/ec66966d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 8.0 Very good 2,214 reviews £150 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - 3 bars/lounges - 4 restaurants - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Aquamarina - El Mediterraneo - Hacienda El Mortero - Las Velas ### Things to do - Beach volleyball - Children's pool - Fitness classes - Free beach club - Free children's club - Full-service spa - Gym - Hot tub - Outdoor pool - Shopping - TV in common areas ### Family friendly - Children's pool - Dining table - Free children's club - Free rollaway/extra bed - In-room babysitting - In-room cot - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 5 meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Vegetable garden ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily ### Accessibility - Lift ### More - 3 buildings - 8 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Built in 1981 - Comprehensive recycling policy - Eco-friendly cleaning products used - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Free cot - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 42-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Dining table - Free bottled water ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Eco-friendly toiletries - Iron/ironing board - Laptop-compatible safe - Phone - Recycling ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 82.36 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 005-007-000112/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Krystal Cancun Krystal Cancun All Inclusive Hotel Krystal Cancun All Inclusive Cancun Krystal Cancun All Inclusive Hotel Cancun ## Frequently asked questions ### Does Krystal Cancun All Inclusive have a pool? ### How much does it cost to stay at Krystal Cancun All Inclusive? ### Is Krystal Cancun All Inclusive pet-friendly? ### How much is parking at Krystal Cancun All Inclusive? ### What time is check-in at Krystal Cancun All Inclusive? ### What time is check-out at Krystal Cancun All Inclusive? ### Are there all-inclusive benefits at Krystal Cancun All Inclusive? ### Where is Krystal Cancun All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Krystal Cancun All Inclusive Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Amenities ### 8.2 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 485 8 - Good 301 6 - Okay 210 4 - Poor 109 2 - Terrible 129 ## Reviews ### 6/10 Okay #### ISRAEL 7 Jan 2026 Liked: Cleanliness The food was good, staff was friendly and helpful. The hotel needs work, it’s updated. The beach was amazing crystal clear water, white sand. ![](https://a.travel-assets.com/ugc/hotel-reviews/12695f7b-57d8-4562-b12b-f90d59d77204-1767814959933.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ISRAEL Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Darrell 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff and beach ##### Darrell Stayed 4 nights in Nov 2025 ### 6/10 Okay #### Skylar Mcghee 13 Jan 2026 Liked: Staff & service Great staff. I would say it’s an entry-level resort. Not a top tier resort but it is good enough to have a great trip. Good place for families. ##### Skylar Mcghee Stayed 3 nights in Jan 2026 ### 8/10 Good #### chinmay 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room and very friendly staff ##### chinmay Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Vedang 26 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view of sea from the hotel balcony was incredible. The hotel had enough options for vegetarians. The service from hotel staff was excellent. Would definitely visit again. ##### Vedang Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Alejandra 29 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a nice place and the service was great. ##### Alejandra Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Kimberly 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff is super friendly and helpful. The hotel was clean. ##### Kimberly Stayed 5 nights in Dec 2025 ### 8/10 Good #### Carlos A. 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic beach view and the staff was very friendly. ##### Carlos A. Stayed 4 nights in Oct 2025 ### 4/10 Poor #### David 28 Dec 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Ride pool bartenders. Dining room staff inattentive. Rooms were needed renovation. Beach was beautiful. ##### David Stayed 1 night in Dec 2025 ### 6/10 Okay #### john 30 Nov 2025 Liked: Cleanliness Disliked: Amenities There is no more beautiful beach in the world than this. ![](https://a.travel-assets.com/ugc/hotel-reviews/9b23bf37-3bb2-4d5b-88e4-036f608bf015-1764510043648.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### john Stayed 4 nights in Nov 2025 ### 8/10 Good #### Aaron 3 Jan 2026 Liked: Cleanliness, staff & service The dining experiences were adequate but not worthy of accolades. The exercise facilities were inadequate. The staff was friendly, fast, professional and an absolute joy. In Particular Norma and Fernando provided excellent service. Very hard working and accommodating. Thank you for making my experience a joy! ![A typical beautiful sunrise! ](https://a.travel-assets.com/ugc/hotel-reviews/d61b4103-9349-429c-90cd-93c28a4473a7-1767461606670.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aaron Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Elizabeth 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities All you need for your vacation “location is excellent “ All staff very friendly. ##### Elizabeth Stayed 4 nights in Aug 2025 ### 4/10 Poor #### Maria Amezcua 21 Dec 2025 Liked: Staff & service, amenities Disliked: Cleanliness The employees were awesome and very friendly specially Sergio the waiter at the buffet. He would always be super friendly and attentive with my family that made the experience extra special, however the rooms were a little ugly for my taste. When I booked apparently the nicest room I was expecting something nicer. The rooms need remodel to something more modern in my opinion. It just gave old vibes. My last stay was at Panama jack and the rooms were really nice and cute. Other than that it was okay to stay here but not worth the price. ![](https://a.travel-assets.com/ugc/hotel-reviews/f7596426-c4f8-4c97-8d32-18e7a8111697-1766341231927.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Amezcua Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### Kimberly 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities We changed rooms because on the far side we heard too much music from the club. We paid a smaller fee the upgrade, but staff was super accommodating and the room was always cleaned everyday. Everyone was smiling and very nice. Would definitely come again! ![](https://a.travel-assets.com/ugc/hotel-reviews/459a20c0-489e-4161-8a30-0a6222b6488c-1762999822844.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/225ad063-fb45-460a-ac91-d3156d9f0875-1762999823158.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0b635285-17f1-4e01-8462-9b620e208733-1762999817886.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b517c5b7-0940-41ba-8d7e-5cc296f886a4-1762999820864.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kimberly Stayed 8 nights in Nov 2025 ### 6/10 Okay #### Alfredo 9 Nov 2025 Liked: Cleanliness We had a family studio which was supposed to be little nicer, but finished showing ware/tear. Room cleaning staff did a good job. ##### Alfredo Stayed 7 nights in Oct 2025 ### 8/10 Good #### Jerry Soriano 28 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities The hotel staff is polite and good service ##### Jerry Soriano Stayed 4 nights in Aug 2025 ### 8/10 Good #### fernando 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was big enough and always clean. Staff was courteous except when trying to make us have this vip breakfast which we know is a hook to make you invest in something. They are too insisting. ##### fernando Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### MIGUEL 9 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I always stay here and I love the service and location ##### MIGUEL Stayed 3 nights in Jun 2025 ### 8/10 Good #### Jorge Luis 25 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities Excellent service, friendly people. ##### Jorge Luis Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Ulyka 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was attentive, friendly and accommodating. The food was delicious especially in their El Moreto restaurant! Overall great place to vacation with the entire family! ##### Ulyka Stayed 7 nights in Jun 2025 ### 8/10 Good #### Frances 16 Oct 2025 Liked: Cleanliness, staff & service, amenities The housekeeping did a great job we stayed in room number 1531\. Our room was always clean. Kudos to the housekeeping. The dining staff are very kind and the barista’s were really good. Our only problem was the noise the banging music from mandala beach club it was so loud and couldn’t sleep. It was terrible. That’s the only problem we encountered. ##### Frances Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Nancy 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I loved the pool amenities. All staff was super nice! ##### Nancy Stayed 2 nights in May 2025 ### 8/10 Good #### Victor 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel was clean, staff was friendly, food was amazing food all day from 6:30am to 11:00pm everything was good as well as the location only down fall was the bed was hard to sleep on the mattress was hard. ##### Victor Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Pablo 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent Service, our special Concierge for Expedia customers was incredibly helpful and kind. ##### Pablo Stayed 5 nights in Jun 2025 ### 8/10 Good #### Katelyn 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Enjoyed the all inclusive package. 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