Outstanding staff at this hotel; friendly & helpful. From the moment you approach the hotel the staff is there to help you up the steps & get you checked in. The Business Center is convenient & I was able to take care of my computer tasks quickly. Having had back surgery this year, my bed wasn't as comfortable as I would have liked. But would probably be fine for someone without that issue. Enjoyed my stay at this hotel.
Great location in Kensington with easy access to the tube. Loved our spacious family room with two lovely queen size beds and plenty of room for 2 adults + 2 teenagers. Large beautiful bathroom with 2 sinks, bathtub and shower stall with multi jet shower. Hotel bar very comfortable for relaxing with drinks and watching sport on wide screen tv. Kensington High St, Gloucester Rd and Fulham Rd all a short walk away with lots of restaurants and cafes. We ate breakfast out which saved money.
Good hotel in an excellent location on quiet Kensington side-street. Comfortable, clean, pleasantly decorated room with good quality fixtures. Our only complaint was that it was somewhat small, but we managed well and enjoyed our stay thoroughly. Very comfortable bed, with quality linens, etc. Did not eat breakfast in hotel (GBP15/person), but got in a selection of treats from the local Waitrose to enjoy in our room as we planned our days.
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