Title: Holiday Inn London - Kensington High St. by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9789&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn London - Kensington High St. by IHG Travelers find a peaceful retreat on the hotel grounds in London, with international breakfast options fueling days of shopping exploration nearby. ## Photo gallery for Holiday Inn London - Kensington High St. by IHG ![Indoor pool - Holiday Inn London - Kensington High St. by IHG (London)](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/900b35a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/89798846-12c3-4b1e-8bee-cacbccc152ae-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Interior - Holiday Inn London - Kensington High St. by IHG (London)](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/2e6464e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Holiday Inn London - Kensington High St. by IHG (London)](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/66dc78fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room, body treatments - Holiday Inn London - Kensington High St. by IHG (London)](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/582b623b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn London - Kensington High St., an IHG Hotel, offers a quiet garden and terrace in central London. Guests can book Swedish massages at the Imagine spa, work out in the health club, enjoy international dishes at Boulevard Restaurant, or relax with coffee in the lobby. ## Reviews 8.2 Very good ## Popular amenities - Free Wi-Fi £82 includes taxes & fees 4 Jan - 5 Jan ## Room options ### Check availability for these dates Tonight [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Premium Room ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/84079eea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 7.4 Good 13 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Blackout curtains Private bathroom Shower/bath combination - 194 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Standard Room ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/8a6a13fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.6 Good 46 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Blackout curtains Private bathroom Shower/bath combination - 161 sq ft - Sleeps 2 - 1 Single Bed ### View all photos for Standard Room, 1 King Bed, Accessible ![Standard Room, 1 King Bed, Accessible | In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/63168826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible 7.8 Good 21 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Private bathroom Shower/bath combination Hairdryer - 279 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/e2f5e397.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 7.0 Good 18 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Private bathroom Shower/bath combination Hairdryer - 257 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/8a6a13fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 7.6 Good 232 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Blackout curtains Private bathroom Shower/bath combination - 160 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/84079eea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 7.2 Good 32 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Blackout curtains Private bathroom Shower/bath combination - 194 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Single Beds ![Suite, 2 Single Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/262b4473.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Single Beds 8.4 Very good 7 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Private bathroom Shower/bath combination Hairdryer - 226 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Premium Room, 2 Single Beds ![Premium Room, 2 Single Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/a08b06ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Single Beds 7.6 Good 21 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Private bathroom Shower/bath combination Hairdryer - 194 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 2 Single Beds ![Standard Room, 2 Single Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/c7829dde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 7.4 Good 77 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Private bathroom Shower/bath combination Hairdryer - 161 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Room amenity](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/4de0e621.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Air conditioning Connecting rooms available Flat-screen TV Pillow menu Private bathroom Shower/bath combination Hairdryer Electric kettle - 431 sq ft - Sleeps 2 - 1 Single Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/10000000/9580000/9577200/9577114/2ecf5c2b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mitre House Hotel London City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49887%2C-0.19203&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=w4KYhAdBj3RdI4OTuJVXwExkRUc=) Wrights Lane, Kensington, London, England, W8 5SP #### What's nearby - Kensington High Street \- 3 min walk \- 0.2 miles - Cromwell Road \- 6 min walk \- 0.4 miles - Kensington Gardens \- 7 min walk \- 0.4 miles - Kensington Palace \- 12 min walk \- 0.7 miles - Royal Albert Hall \- 15 min walk \- 0.8 miles #### Getting around - High Street Kensington Station - 4 min walk - Kensington (Olympia) Underground Station - 19 min walk - Heathrow Airport (LHR) - 33 min drive #### Restaurants - ‪Dishoom Kensington - ‬6 min walk - ‪McDonald's - ‬4 min walk - ‪Pret a Manger - ‬3 min walk - ‪Devonshire Arms - ‬4 min walk - ‪Joe & the Juice - ‬4 min walk ## About this property ### Holiday Inn London - Kensington High St. by IHG Upscale hotel near Kensington Palace Located close to Royal Albert Hall and Olympia Events, Holiday Inn London - Kensington High St. by IHG provides a terrace, a coffee shop/cafe and a garden. Indulge in a manicure/pedicure, a massage and a body wrap at Imagine, the on-site spa. The on-site international cuisine restaurant, Boulevard Restaurant, offers breakfast, lunch and dinner. Fitness classes are offered at the health club; the property also has dry cleaning/laundry services, a bar and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a steam room and a sauna. You'll also enjoy perks such as: - An indoor pool - Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Express check-out, express check-in and massage treatment rooms - Tour/ticket information, a front desk safe and a vending machine - Guest reviews say great things about the breakfast, helpful staff and proximity to shopping Room features All 706 rooms offer comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property. Other amenities include: - Free tea bags/instant coffee and electric kettles - Bathrooms with shower/bath combinations and free toiletries - Flat-screen TVs with satellite channels - Wardrobes/cupboards, daily housekeeping and phones ## Similar properties ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/523300/523228/dec411a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Hotel and Conference Centre Gloucester London London City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.2 Very good 2,112 reviews £96 includes taxes & fees 4 Jan - 5 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=523228&PinnedHotelID=523228&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/30000/26700/26612/99982426.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton London Kensington Kensington - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 7.8 Good 1,002 reviews £85 includes taxes & fees 4 Jan - 5 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=26612&PinnedHotelID=26612&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/11800/11715/d518966d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, London South Kensington London City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.0 Very good 1,024 reviews £122 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=11715&PinnedHotelID=11715&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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GBP 17.95 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Boulevard Restaurant - Lounge Bar - Starbucks ### Things to do - Fitness classes - Full-service spa - Health club - Indoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Handrails in stairways - Lift - Stair-free path to entrance - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 8 floors - Ballroom - Banquet hall - Built in 1960 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for GBP 20.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 50.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately GBP 17.95 per person - Self-parking fee: GBP 45 per day - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: GBP 20.0 per night - Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Access to all recreational facilities is subject to a surcharge. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply Children under 16 years old are not allowed in the swimming pool or health club without adult supervision Children under 16 years old are not allowed in the spa without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Close Hotel Kensington Close Kensington Close Hotel Holiday Inn London Kensington Hotel Holiday Inn London Kensington High St. Hotel Holiday Inn High St. Hotel Holiday Inn London Kensington High St. London Holiday Inn Holiday Inn London Kensington High St. Holiday Inn London Kensington High St. an IHG Hotel Holiday Inn London - Kensington High St. by IHG Hotel Holiday Inn London - Kensington High St. by IHG London Holiday Inn London - Kensington High St. by IHG Hotel London ## Frequently asked questions ### Does Holiday Inn London - Kensington High St. by IHG have a pool? ### How much does it cost to stay at Holiday Inn London - Kensington High St. by IHG? ### Is Holiday Inn London - Kensington High St. by IHG pet-friendly? ### How much is parking at Holiday Inn London - Kensington High St. by IHG? ### What time is check-in at Holiday Inn London - Kensington High St. by IHG? ### What time is check-out at Holiday Inn London - Kensington High St. by IHG? ### Where is Holiday Inn London - Kensington High St. by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn London - Kensington High St. by IHG Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.0 Amenities ### 8.6 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 758 8 - Good 478 6 - Okay 230 4 - Poor 108 2 - Terrible 101 ## Reviews ### 10/10 Excellent #### KAREN 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities One of the BEST travel experiences we have ever had ♥️🙏 thank you to an amazing family at Holiday Inn! ![](https://a.travel-assets.com/ugc/hotel-reviews/5c84a483-9aca-406f-840c-83a020ada89f-1766858083455.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### KAREN Stayed 11 nights in Oct 2025 ### 10/10 Excellent #### Joanna 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities great stay and clean ##### Joanna Stayed 1 night in Dec 2025 ### 10/10 Excellent #### JANE LESLEY 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location ##### JANE LESLEY Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Jane 31 Dec 2025 Liked: Cleanliness, property conditions & facilities Very good and excellent service ##### Jane Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Sally 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The Hotel was very clean and staff were helpful and friendly. The swimming pool was lovely. A good location for the Royal Albert Hall. ##### Sally Stayed 1 night in Dec 2025 ### 10/10 Excellent #### GERALDINE 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities GREAT STAFF, NICE BIGGER ROOM THIS TIME! THE BEST CLEANERS, AND FOOD IN THE BAR WAS GOOD PLUS CAFE - THE BARISTAS SWEET!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/6765714e-78d2-43e8-b40d-af3a709121fc-1765454988332.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/93bd4fc2-9b2b-4afb-aa82-5dba27ea0060-1765454988395.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GERALDINE Stayed 7 nights in Dec 2025 ### 8/10 Good #### Joe 5 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed ourselves immensely. ##### Joe Stayed 8 nights in Nov 2025 ### 8/10 Good #### Cheryl 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Well placed for amenities and public transport. Staff courteous room spotless and lots of choice for breakfast. We used the spa area too although the steam room was closed and the jacuzzi could do with a refurb. The staff were very good though. ##### Cheryl Stayed 1 night in Dec 2025 ### 8/10 Good #### Sharon 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel was beautiful breakfast was delicious however the pillows were terrible and we had a queen size quilt on a king bed which wasnt ideal ##### Sharon Stayed 2 nights in Nov 2025 ### 8/10 Good #### Cheryl Cohen 16 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Older building but well maintained. Elevators are very small but there are many of them ##### Cheryl Cohen Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### KEVIN 10 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice ##### KEVIN Stayed 3 nights in Nov 2025 ### 8/10 Good #### Paul 4 Dec 2025 Liked: Amenities Clean and modern. Room was quiet. More expensive than hotel next door but better quality. ##### Paul Stayed 1 night in Nov 2025 ### 4/10 Poor #### Stella 20 Dec 2025 Rude breakfast staff who ##### Stella Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Heather 30 Nov 2025 Staff were excellent. Some things about the room needed attention. The pool was great, although there were some tiles missing at the shallow end. ##### Heather Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Rebecca 10 Dec 2025 Liked: Amenities An enjoyable overnight stay with excellent breakfast. I was allocated a disabled room which I didn’t need. I was on my own and it was disappointing not to be able to have a single room at more affordable price than the double king size bed and room. ![](https://a.travel-assets.com/ugc/hotel-reviews/78e2dbb7-e6e8-4315-b7a9-9d3e16a39d47-1765383901288.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/34f8f5b9-167f-44cf-90ae-dd183c893ffc-1765383903443.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rebecca Stayed 1 night in Dec 2025 ### 8/10 Good #### Adam 5 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was varied and plentiful, but it was not free as per this page. ##### Adam Stayed 3 nights in Dec 2025 ### 4/10 Poor #### Stewart 30 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities We booked breakfast with the room, but between Expedia and the holiday in this was denied or not passed on so we ended up with having to pay again. Poor, apart from that it was a nice stay. ##### Stewart Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Jose 18 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing, quiet area and very good pool and spa. ##### Jose Stayed 1 night in Aug 2025 ### 8/10 Good #### Sylvia 5 Dec 2025 Liked: Amenities, property conditions & facilities Th staff at this hotel are exceptional, especially in the breakfast room. The gym is amazing. Location superb. Housekeeping is sketchy at best. Too focused on getting you to check out and nowhere to be seen to get your room serviced. Sheets not changed in 8days, glasses and coffee cups never cleared and replaced - had me to wash them - room furniture never cleaned. ##### Sylvia Stayed 8 nights in Nov 2025 ### 8/10 Good #### ZHENCHENG 13 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is clean but super small ##### ZHENCHENG Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Patrick Mark 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location and staff. ##### Patrick Mark Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### LaShella 21 Dec 2025 Liked: Amenities, property conditions & facilities Disliked: Cleanliness The hotel location was perfect...in the heart of Kensington. Location was very convenient for trains, Uber, cabs and buses. The room accomodation was fair... the carpet was dirty and very soiled. The love seat was also not clean...very worn and could have benefited from a good shampoo. Otherwise, the bathroom was spotless and the breakfast bar was very satisfactory. The staff was friendly especially Ali who worked the Starbucks counter. He was very friendly and demonstrated impeccable customer service skills. I would stay at this location again but will request a room where some.of the amenities are not as worn and soiled. ##### LaShella Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Sian-Elin 7 Nov 2025 Liked: Amenities The staff were so helpful. They made our special occasion stay even more special. The only downside was breakfast on the Sunday morning when all the coffee machines weren’t working. Also, one of the lifts wasn’t working for three nights. Having said that, I would highly recommend Holiday Inn. It is a great hotel! ##### Sian-Elin Stayed 3 nights in Oct 2025 ### 8/10 Good #### MARYJANE 12 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect Location when visiting Kensignton and Notting Hill ##### MARYJANE Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Willibald 24 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect place for a short trip to London! ##### Willibald Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hilton London Wembley](https://www.expedia.co.uk/London-Hotels-Hilton-London-Wembley.h4921092.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Harbour Hotel Richmond](https://www.expedia.co.uk/London-Hotels-Richmond-Harbour-Hotel-Spa.h10269.Hotel-Information) > > [Hilton London Angel Islington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Angel-Islington.h436270.Hotel-Information) > > [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [a&o London Docklands Riverside](https://www.expedia.co.uk/London-Hotels-Ao-London-Docklands-Riverside.h2456.Hotel-Information) > > [Holiday Inn Express London - Greenwich by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Greenwich.h519817.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [London Marriott Hotel Regents Park](https://www.expedia.co.uk/London-Hotels-London-Marriott-Hotel-Regents-Park.h4481.Hotel-Information) > > [Park Plaza London Park Royal](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Park-Royal.h15118023.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Chelsea Harbour Hotel and Spa](https://www.expedia.co.uk/London-Hotels-The-Chelsea-Harbour-Hotel.h16413.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.co.uk/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.co.uk/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Radisson Blu Hotel, London Canary Wharf East](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-New-Providence-Wharf-Hotel.h1658062.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [The Gantry London, Curio Collection by Hilton](https://www.expedia.co.uk/London-Hotels-Curio-Collection-By-Hilton-London.h48879811.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Aloft London Excel](https://www.expedia.co.uk/London-Hotels-Aloft-London-Excel.h4292527.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [MOXY London Stratford](https://www.expedia.co.uk/London-Hotels-MOXY-London-Stratford.h19544649.Hotel-Information) > > [The International Hotel](https://www.expedia.co.uk/London-Hotels-The-International-Hotel.h1949.Hotel-Information) > > [Novotel London Canary Wharf Hotel](https://www.expedia.co.uk/London-Hotels-Novotel-London-Canary-Wharf-Hotel.h16181347.Hotel-Information) ---