Title: Ellen Kensington Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ellen Kensington Hotel with a restaurant, near Hyde Park ## Photo gallery for Ellen Kensington ![Daily buffet breakfast (GBP 25 per person)](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/f2852dce.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/02a90938.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Continental Suite | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/0c5b79ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/d03fb5e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite (Coronation) | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/03c0b678.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ellen Kensington, an eco-certified hotel near the Natural History Museum, offers travelers a peaceful retreat with targeted spa treatments including massages and aromatherapy. Guests can relax in the garden or browse the library collection while enjoying free in-room WiFi. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Bar - 24/7 front desk - Pet-friendly - Housekeeping - Air conditioning £138 includes taxes & fees 15 Dec - 16 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 3 - Dec 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 4 - Dec 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 18 of 18 rooms ### View all photos for Compact Double ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/f8faf3cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Double 9.4 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Bathrobes Hairdryer - 129 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Compact Single ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/7de1f5e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Single ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Bathrobes Hairdryer - 108 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Continental Suite ![Continental Suite | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/ed9f2dce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Continental Suite ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Bathrobes Hairdryer - 258 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Crown Suite ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/a50085de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crown Suite ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom Bathrobes - 409 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite (Coronation) ![Suite (Coronation) | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/03c0b678.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Coronation) ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Bathrobes Hairdryer - 323 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Room, Terrace ![Classic Room, Terrace | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/09043ae5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Terrace 10.0 Exceptional 1 review ### Highlights Furnished patio Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom - 226 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Room ![Classic Room | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/52535673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom Bathrobes - 151 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Deluxe ![Classic Deluxe | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/aade7e3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Deluxe 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom Bathrobes - 183 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Twin Room ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/12cc12c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom Bathrobes - 108 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Compact Single ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/750e7ca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Single - Sleeps 1 ### View all photos for Compact Double ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/8a66be60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Double - Sleeps 2 ### View all photos for Classic Twin ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/c728a8e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin - Sleeps 2 ### View all photos for Classic Room ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/e7c8aa5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room - Sleeps 2 ### View all photos for Classic Deluxe ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/c0cbb2bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Deluxe - Sleeps 2 ### View all photos for Continental Suite ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/96d62886.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Continental Suite - Sleeps 2 ### View all photos for One Bedroom Crown Suite ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/6453cf6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Crown Suite - Sleeps 2 ### View all photos for Coronation Suite ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/3a4235c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Coronation Suite - Sleeps 2 ### View all photos for Classic Room With Terrace ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/7d86de13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room With Terrace - Sleeps 2 ## You may also like Ad ![2 restaurants, breakfast, dinner served; British cuisine ](https://images.trvl-media.com/lodging/1000000/90000/84100/84047/cbddc94b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton London Angel Kings Cross London City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Ellen-Kensington.h13445.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Ellen-Kensington.h13445.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49239%2C-0.19108&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=R4h5_XJ6XNajq2g-lCkE8Nd53e4=) 18-26 Barkston Gardens, London, England, SW5 0EN #### What's nearby - Cromwell Road \- 4 min walk \- 0.3 miles - Bupa Cromwell Hospital \- 6 min walk \- 0.4 miles - Kensington High Street \- 12 min walk \- 0.7 miles - Stamford Bridge Stadium \- 14 min walk \- 0.8 miles - Natural History Museum \- 16 min walk \- 0.9 miles #### Getting around - Earl's Court Station - 5 min walk - West Brompton Station - 10 min walk - Heathrow Airport (LHR) - 31 min drive #### Restaurants - ‪Pret a Manger - ‬3 min walk - ‪The Blackbird, Earl's Court - ‬2 min walk - ‪Caffè Nero - ‬3 min walk - ‪Courtfield - ‬2 min walk - ‪McDonald's - ‬3 min walk ## About this property ### Ellen Kensington Upscale hotel located near Kensington High Street with rooms renovated in 2024 Natural History Museum and Imperial College London are located near Ellen Kensington, which provides a terrace, laundry facilities and a bar. In addition to a restaurant, guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), multilingual staff and a 24-hour front desk - Smoke-free property, tour/ticket information and luggage storage - A lift Room features All 105 individually furnished rooms have thoughtful touches such as air conditioning and bathrobes, in addition to amenities such as free WiFi and desk chairs. More conveniences in all rooms include: - Bathrooms with baths or showers and hairdryers - 50-inch TVs with digital channels - LED light bulbs, free infant beds and coffee/tea makers ## Similar properties ![Lunch and dinner served](https://images.trvl-media.com/lodging/94000000/93320000/93318600/93318569/e99575a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ember Locke Kensington London City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,071 reviews £130 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=93318569&PinnedHotelID=93318569&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/530000/523300/523223/1d32493c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Bailey's Hotel London Kensington London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 2,250 reviews £162 includes taxes & fees 16 Dec - 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Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 8.8 Excellent 60 reviews £94 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=118126&PinnedHotelID=118126&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/11800/11715/d518966d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, London South Kensington London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.0 Very good 1,003 reviews £151 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=11715&PinnedHotelID=11715&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/523300/523228/dec411a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Hotel and Conference Centre Gloucester London London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.2 Very good 2,131 reviews £113 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=523228&PinnedHotelID=523228&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/103000000/102580000/102575700/102575688/b63f502c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure London Earls Court Hammersmith and Fulham - Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.0 Wonderful 512 reviews £120 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=102575688&PinnedHotelID=102575688&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2280000/2270900/2270848/11137c63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott London Kensington London City Centre - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,082 reviews £125 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=2270848&PinnedHotelID=2270848&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1350000/1348300/1348282/0256f0f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Park City Grand Plaza Kensington London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,000 reviews £130 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=1348282&PinnedHotelID=1348282&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: GBP 25 for adults and GBP 25 for children - A bar/lounge - A restaurant ### Family friendly - In-room cot - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - 5 steps to reach entrance - Lift (71 centimetre wide door) - Thin carpet in room ### More - 6 floors - At least 80% lighting from LEDs - Renovated guestrooms - June 2024 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Bathtub or shower - Dressing gowns - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch TV with digital channels ### Food and drink - Coffee/tea maker - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning - Desk - Desk chair - Heating (climate-controlled) - Individual furnishings - Iron/ironing board on request - LED lighting - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: GBP 50 Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: GBP 150 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 50 per pet, per night, plus a one-off cleaning fee of GBP 50 Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 12 kg per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 70 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 25 for adults and from GBP 25 for children - Pet fee: GBP 50 per pet, per night plus a one-off GBP 50 cleaning fee - Service animals are exempt from fees - Early check-in fee: GBP 50 (subject to availability) - Late check-out fee: GBP 150 (subject to availability) - Rollaway bed fee: GBP 70 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a smoke detector and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Best Western Burns Best Western Burns Hotel Best Western Burns Hotel London Best Western Burns London Best Western Hotel Burns Burns Best Western Burns Hotel Burns Hotel Best Western Hotel Best Western Burns Hotel Burns Best Western Burns Hotel London, England Best Western Burns Hotel Kensington Best Western Burns Kensington BEST WESTERN Burns Hotel Kensington London, England Ellen Kensington Hotel Ellen Kensington London Ellen Kensington Hotel London Best Western Burns Hotel Kensington ## Frequently asked questions ### Is Ellen Kensington pet-friendly? ### How much does it cost to stay at Ellen Kensington? ### How much is parking at Ellen Kensington? ### What time is check-in at Ellen Kensington? ### What time is check-out at Ellen Kensington? ### Where is Ellen Kensington located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ellen Kensington Reviews ## Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 65 8 - Good 35 6 - Okay 17 4 - Poor 11 2 - Terrible 4 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ## Reviews ### 8/10 Good #### Paul Nikolaus 1 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small Rooms, but it was very good for the price, so all good ##### Paul Nikolaus Stayed 3 nights in Nov 2025 ### 8/10 Good #### Maurya 17 Nov 2025 Liked: Cleanliness Location excellent, staff very helpful and courteous. Hotel very clean and facilities great for a short stay. Our only suggestion would be ditch the useless coffee machines and invest in a kettle for the rooms ##### Maurya Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Peter 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel in nice neighborhood very close to tube station with multiple lines. Beautifully appointed room with very comfortable bed. Bathroom was new with good shower, heated towel rack. Great stay. ##### Peter Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Mark 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel , great location , very helpful staff, great breakfast . Would stay here again ##### Mark Stayed 1 night in Sep 2025 ### 8/10 Good #### Thomas 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is great & the staff are very friendly. We had dinner twice & were good. ##### Thomas Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Scott 1 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is accommodating and very friendly They let me check in early too which is fantastic Thank you S ##### Scott Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Adrian 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely room, very comfortable bed and bedding. Bathroom was spotless, great MB toiletries. Helpful staff. ##### Adrian Stayed 1 night in Oct 2025 ### 10/10 Excellent #### baljeet 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good breakfast ##### baljeet Stayed 1 night in Oct 2025 ### 10/10 Excellent #### LYUBOV 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional stay! The staff were incredibly friendly and attentive, the rooms spotless and comfortable, and the amenities top-notch. Perfect location and a truly relaxing experience. Highly recommend ##### LYUBOV Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Connie 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful staff, clean rooms in a great central location. ##### Connie Stayed 8 nights in Jul 2025 ### 10/10 Excellent #### Dan 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Brilliant stay for a great price. ##### Dan Stayed 1 night in Jul 2025 ### 8/10 Good #### Beverly Ann 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location to subway line. Clean and daily refresh done well. Helpful staff when required extra electric outlets, iron and linen. Heating/AC issues were solved when brought to maintenance's attention. Would stay there again when in London. ##### Beverly Ann Stayed 6 nights in Oct 2025 ### 8/10 Good #### Laura 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is named after the early 20th century actress Ellen Terry, whose house it was. Clean and comfortable. ##### Laura Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Greg 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel will stay again Lovely place to stay, close with tube links to lots of places, nice breakfast, comfy bed ##### Greg Stayed 1 night in Jul 2025 ### 8/10 Good #### Lucille 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was nice but the shower was poorly designed. The water splashed all over the floor. The buffet breakfast was very good. ##### Lucille Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Leslie 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended Everything was amazing!!! ##### Leslie Stayed 3 nights in May 2025 ### 10/10 Excellent #### James 29 Sept 2025 Liked: Amenities All good except it would have been nice to have a couple of bedside lamps for reading ##### James Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Nel 20 Oct 2025 Liked: Cleanliness, staff & service We did not have breakfast at hotel. We did not have a room with a Balcony ##### Nel Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Carl 8 Jul 2025 Liked: Amenities, property conditions & facilities 10/10, would stay again ##### Carl Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Karen 7 Oct 2025 Liked: Cleanliness, staff & service It’s nice enough, but the rooms are extremely small, and I mean small . Not worth the money at all, no upgrade , said we had to pay for upgrade , but got the £20 food voucher . ![Tiny rooms ](https://a.travel-assets.com/ugc/hotel-reviews/1172e996-fa24-4fef-a036-56d7b8688248-1759848213706.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karen Stayed 3 nights in Sep 2025 ### 8/10 Good #### Sara 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Second stay and no faults at all. Great breakfast and super location ##### Sara Stayed 2 nights in Jun 2025 ### 8/10 Good #### Margath 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room was nice, lovely balcony. Great breakfast and wonderful helpful staff. The only complaint was the overwhelming fragrances in the lobby. So much potpourri or scented candles. ##### Margath Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Claudia 18 Oct 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Elevator terriible slow . The basic room too small ##### Claudia Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Kaleigh 30 Oct 2025 Disliked: Staff & service, amenities, property conditions & facilities Fridge in room didn’t work, nasty used bathroom kits In Washroom, bright green light in room. Heat / AC did not work in room. Small elevator that took forever and only 2 people at a time. Staff were nice, but unable to help with our complaints. ##### Kaleigh Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Maria 8 Oct 2025 Liked: Cleanliness The room was very small with only one bedside table and no lamps. 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