Title: Ellen Kensington Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=13445&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ellen Kensington A wellness sanctuary steps from Imperial College London where travelers can rejuvenate with spa treatments while staying connected to both nature and technology ## Photo gallery for Ellen Kensington ![Front of property - Ellen Kensington (London)](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/9755fe79.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite (Coronation) | Minibar, in-room safe, individually furnished, desk - Ellen Kensington (London)](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/03c0b678.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Ellen Kensington (London)](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/d3dfbadd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, individually furnished, desk - Ellen Kensington (London)](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/a50085de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Ellen Kensington (London)](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/7e6d2d9f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ellen Kensington, an eco-certified hotel near the Natural History Museum, offers travelers a peaceful retreat with targeted spa treatments including massages and aromatherapy. Guests can relax in the garden or browse the library collection while enjoying free in-room WiFi. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Bar £122 includes taxes & fees 15 Mar - 16 Mar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 10 - Mar 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 11 - Mar 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=13445&PinnedHotelID=13445&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Compact Double ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/f8faf3cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Double 9.0 Wonderful 4 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom Private bathroom - 129 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Compact Single ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/7de1f5e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Single ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom Private bathroom - 108 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Continental Suite ![Continental Suite | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/ed9f2dce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Continental Suite ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom Private bathroom - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Crown Suite ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/a50085de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crown Suite ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom Private bathroom - 409 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite (Coronation) ![Suite (Coronation) | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/03c0b678.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Coronation) ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom Private bathroom - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Room, Terrace ![Classic Room, Terrace | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/09043ae5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Terrace 10.0 Exceptional 1 review ### Highlights Furnished patio Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom - 226 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Room ![Classic Room | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/52535673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom Private bathroom - 151 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Deluxe ![Classic Deluxe | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/aade7e3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Deluxe 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom Private bathroom - 183 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Twin Room ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/20000/13500/13445/12cc12c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds TV Renovated in 2024 Separate bedroom Private bathroom - 108 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/43000000/42300000/42297100/42297074/63e4ff89.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Zedwell Piccadilly Circus London City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Ellen-Kensington.h13445.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Ellen-Kensington.h13445.Hotel-Information) ## About the area Located in London City Centre, a neighbourhood in London, Ellen Kensington is near a metro station. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while Natural History Museum and London Eye are popular area attractions. Madame Tussauds Wax Museum and ZSL London Zoo are not to be missed. [Visit our London travel guide](https://www.expedia.co.uk/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49239%2C-0.19108&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=R4h5_XJ6XNajq2g-lCkE8Nd53e4=) 18-26 Barkston Gardens, London, England, SW5 0EN ### What's nearby - ![Natural History Museum in London](https://images.trvl-media.com/place/6188004/bcc05b48-5bb8-44b8-8b76-e80154c6a194.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cromwell Road 4 min walk \- 0.3 miles - ![Kensington High Street featuring street scenes and heritage architecture](https://images.trvl-media.com/place/6145129/ed984660-ce03-43c4-9661-01da6ed7cbf3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kensington High Street 12 min walk \- 0.7 miles - ![The bridge ](https://images.trvl-media.com/place/2114/328c0aaf-fd5d-4c30-9621-174acf4d396c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Stamford Bridge Stadium 14 min walk \- 0.8 miles - ![The Royal Albert Hall entrance statue at south Kensington as seen on a sunny spring morning](https://images.trvl-media.com/place/6079005/8e88493c-0658-405d-9c80-158fb50fe17b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Imperial College London 14 min walk \- 0.8 miles - ![London Natural History Museum featuring interior views, heritage elements and heritage architecture](https://images.trvl-media.com/place/501537/7cc95c57-5700-42fa-af0e-bafae1a14724.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Natural History Museum 16 min walk \- 0.9 miles ### Getting around - Earl's Court Station 5 min walk - West Brompton Station 10 min walk - Heathrow Airport (LHR) 31 min drive ### Restaurants - The Blackbird, Earl's Court 2 min walk - Paul 2 min walk - Pret a Manger 3 min walk - McDonald's 3 min walk - Caffè Nero 3 min walk ## About this property ### Ellen Kensington Upscale hotel located near Kensington High Street with rooms renovated in 2024 Natural History Museum and Imperial College London are located near Ellen Kensington, which provides a terrace, laundry facilities and a bar. In addition to a restaurant, guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), a 24-hour front desk and a lift - Tour/ticket information, multilingual staff and smoke-free property - Luggage storage Room features All 105 individually furnished rooms have thoughtful touches such as air conditioning and bathrobes, in addition to amenities such as free WiFi and desk chairs. More conveniences in all rooms include: - Bathrooms with baths or showers and hairdryers - 50-inch TVs with digital channels - LED light bulbs, free infant beds and coffee/tea makers ## Similar properties ![The Accessible Nest for 4 | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/119000000/118960000/118958900/118958877/f6e696d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Drey - Kensington, Earl's Court London City Centre - Free Wi-Fi - 24/7 front desk 9.0 Wonderful 122 reviews £99 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=118958877&PinnedHotelID=118958877&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; British cuisine ](https://images.trvl-media.com/lodging/1000000/30000/26200/26145/a8cf46a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copthorne Tara Hotel London Kensington London City Centre - Free Wi-Fi - Restaurant - Air-conditioning - 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Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: GBP 25 for adults and GBP 25 for children - A bar/lounge - A restaurant ### Family friendly - In-room cot - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - 5 steps to reach entrance - Lift (71 centimetre wide door) - Thin carpet in room ### More - 6 floors - At least 80% lighting from LEDs - Renovated guestrooms - June 2024 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Bathtub or shower - Dressing gowns - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch TV with digital channels ### Food and drink - Coffee/tea maker - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning - Desk - Desk chair - Heating (climate-controlled) - Individual furnishings - Iron/ironing board on request - LED lighting - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: GBP 50 Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: GBP 150 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 50 per pet, per night, plus a one-off cleaning fee of GBP 50 Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 12 kg per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 70 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 25 for adults and from GBP 25 for children - Pet fee: GBP 50 per pet, per night plus a one-off GBP 50 cleaning fee - Service animals are exempt from fees - Early check-in fee: GBP 50 (subject to availability) - Late check-out fee: GBP 150 (subject to availability) - Rollaway bed fee: GBP 70 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Best Western Burns Best Western Burns Hotel Best Western Burns Hotel London Best Western Burns London Best Western Hotel Burns Burns Best Western Burns Hotel Burns Hotel Best Western Hotel Best Western Burns Hotel Burns Best Western Burns Hotel London, England Best Western Burns Hotel Kensington Best Western Burns Kensington BEST WESTERN Burns Hotel Kensington London, England Ellen Kensington Hotel Ellen Kensington London Ellen Kensington Hotel London Best Western Burns Hotel Kensington ## Frequently asked questions ### Is Ellen Kensington pet-friendly? ### How much does it cost to stay at Ellen Kensington? ### How much is parking at Ellen Kensington? ### What time is check-in at Ellen Kensington? ### What time is check-out at Ellen Kensington? ### Where is Ellen Kensington located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ellen Kensington Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Amenities ### 9.0 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 92 8 - Good 41 6 - Okay 23 4 - Poor 13 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Robert 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel in a quiet area. Close to tube and great breakfast. ##### Robert Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Fraser 23 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were all so friendly and professional. Room was fantastic for a compact double room excellent facilities an cleanliness. Bathroom was very small however it was functional and done to a very impressive standard with fixtures and fittings. ##### Fraser Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Neil Thomas 15 Dec 2025 Liked: Cleanliness, property conditions & facilities Very clean room and hotel. Excellent breakfast. ##### Neil Thomas Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### A R 15 Nov 2025 Liked: Cleanliness, staff & service, amenities Friendly staff - the compact room was compact but very comfortable - great breakfast as well ##### A R Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Leah 11 Nov 2025 Liked: Cleanliness, amenities Great place and location ##### Leah Stayed 1 night in Nov 2025 ### 10/10 Excellent #### cristin 9 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Spotless courteous staff ##### cristin Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Mark 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel , great location , very helpful staff, great breakfast . Would stay here again ##### Mark Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Richard 6 Dec 2025 Liked: Cleanliness, amenities The hotel was a lovely surprise. Centrally located and close to tube stations, we found it a perfect base for our London adventure. The room, though small, was well appointed and very well maintained. The breakfast was great with lots of options. The dinners were also good quality and well priced. The staff were always helpful and attentive. ##### Richard Stayed 10 nights in Nov 2025 ### 8/10 Good #### Thomas 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is great & the staff are very friendly. We had dinner twice & were good. ##### Thomas Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Peter 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel in nice neighborhood very close to tube station with multiple lines. Beautifully appointed room with very comfortable bed. Bathroom was new with good shower, heated towel rack. Great stay. ##### Peter Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### TROY 10 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay… This will be our new go to hotel in London great location, great bargain extremely nice people. ![](https://a.travel-assets.com/ugc/hotel-reviews/e3b4c999-0207-4d14-b50e-56283a52d421-1757542469272.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/937eccaa-d621-4239-a03d-f194f0e920e8-1757542468491.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### TROY Stayed 4 nights in Sep 2025 ### 8/10 Good #### Maurya 17 Nov 2025 Liked: Cleanliness Location excellent, staff very helpful and courteous. Hotel very clean and facilities great for a short stay. Our only suggestion would be ditch the useless coffee machines and invest in a kettle for the rooms ##### Maurya Stayed 3 nights in Nov 2025 ### 8/10 Good #### Paul Nikolaus 1 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small Rooms, but it was very good for the price, so all good ##### Paul Nikolaus Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Scott 1 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is accommodating and very friendly They let me check in early too which is fantastic Thank you S ##### Scott Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Adrian 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely room, very comfortable bed and bedding. Bathroom was spotless, great MB toiletries. Helpful staff. ##### Adrian Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Connie 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful staff, clean rooms in a great central location. ##### Connie Stayed 8 nights in Jul 2025 ### 10/10 Excellent #### LYUBOV 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional stay! The staff were incredibly friendly and attentive, the rooms spotless and comfortable, and the amenities top-notch. Perfect location and a truly relaxing experience. Highly recommend ##### LYUBOV Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Greg 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel will stay again Lovely place to stay, close with tube links to lots of places, nice breakfast, comfy bed ##### Greg Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Paul 17 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely, well-decorated, spacious room. Comfortable bed. Close to tube. ##### Paul Stayed 1 night in Oct 2025 ### 8/10 Good #### Laura 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is named after the early 20th century actress Ellen Terry, whose house it was. Clean and comfortable. ##### Laura Stayed 1 night in Sep 2025 ### 6/10 Okay #### Kathy 16 Dec 2025 Liked: Cleanliness, staff & service The room was quiet but needs to be updated . The bedsheets were clean, the TV worked, the bathrooms were terribly small. The barn door to the bathroom did not work properly and it was right across from our bed. The front desk staff was helpful. The housekeeping service was okay. It took 30-45 mins for an iron and a bottle of water. The lobby was beautiful. If they renovated the rooms like the lobby, I would come back. ![](https://a.travel-assets.com/ugc/hotel-reviews/caf981cd-70b8-4c55-ada0-aef7e5776569-1765910439908.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/703eccbf-a97b-40cd-8824-86325ffd87c1-1765910439868.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kathy Stayed 6 nights in Nov 2025 ### 4/10 Poor #### Johan 7 Dec 2025 Liked: Staff & service Disliked: Cleanliness First, we were given a basement room with a large stain on the bed. We were offered another room on the first floor; however, there was a strong smell of sewage in the bathroom, which was very unpleasant. Overall, the hotel did not feel very clean, but the staff were kind ##### Johan Stayed 3 nights in Dec 2025 ### 8/10 Good #### Sara 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Second stay and no faults at all. Great breakfast and super location ##### Sara Stayed 2 nights in Jun 2025 ### 6/10 Okay #### C 6 Dec 2025 Liked: Cleanliness, staff & service, amenities Room was very small, TV didn't work initially but this was quickly sorted. Wet room concept is quite good but everything in the bathroom gets soaked so it is difficult to use the toilet. 'Influencers' are annoying at breakfast and the service charge when ordering at the bar is an annoyance as you don't know the price you are actually paying. Staff are really friendly and helpful ##### C Stayed 4 nights in Dec 2025 ### 8/10 Good #### Beverly Ann 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location to subway line. Clean and daily refresh done well. Helpful staff when required extra electric outlets, iron and linen. Heating/AC issues were solved when brought to maintenance's attention. Would stay there again when in London. ##### Beverly Ann Stayed 6 nights in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [Plaza London Hotel](https://www.expedia.co.uk/London-Hotels-Plaza-London-Hotel.h4969048.Hotel-Information) > - [Tribe London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > - [City Courtyard Apartments & Penthouse](https://www.expedia.co.uk/London-Hotels-City-Courtyard-Apartments-Penthouse.h12433631.Hotel-Information) > - [Leonardo Hotel London Croydon](https://www.expedia.co.uk/London-Hotels-Jurys-Inn-London-Croydon.h866550.Hotel-Information) > - [The Greenwood Hotel by Wetherspoon](https://www.expedia.co.uk/London-Hotels-The-Greenwood-Hotel-By-Wetherspoon.h48465856.Hotel-Information) > - [Stamford Bridge Hotel London](https://www.expedia.co.uk/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > - [Hampton by Hilton London City](https://www.expedia.co.uk/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > - [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > - [Maldron Hotel Finsbury Park, London](https://www.expedia.co.uk/London-Hotels-Maldron-Finsbury-Park-London.h92328087.Hotel-Information) > - [Leonardo London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > - [Point A Hotel - London, Canary Wharf](https://www.expedia.co.uk/London-Hotels-Point-A-Hotel-London.h9080289.Hotel-Information) > - [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > - [Ruby Zoe Hotel London](https://www.expedia.co.uk/London-Hotels-Ruby-Zoe-Hotel-London.h87843675.Hotel-Information) > - [Wembley Park Hotel](https://www.expedia.co.uk/London-Hotels-Wembley-Park-Hotel.h17816788.Hotel-Information) > - [DoubleTree by Hilton London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-London-Heathrow-Airport.h55006.Hotel-Information) > - [Hyatt House London Stratford](https://www.expedia.co.uk/London-Hotels-Hyatt-House-London-Stratford.h4823071.Hotel-Information) > - [Ibis Budget London Whitechapel - Brick Lane](https://www.expedia.co.uk/London-Hotels-Ibis-Budget-London-Whitechapel-Brick-Lane.h29134898.Hotel-Information) > - [Thistle London Heathrow Terminal 5](https://www.expedia.co.uk/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > - [Sanctum London Regents Park](https://www.expedia.co.uk/London-Hotels-Sanctum-International-Regents-Park.h78257352.Hotel-Information) > - [Staycity Aparthotels, London, Heathrow](https://www.expedia.co.uk/London-Hotels-Staycity-Aparthotels-London-Heathrow.h5025535.Hotel-Information) > - [Safestay London Kensington Holland Park](https://www.expedia.co.uk/London-Hotels-Safestay-Holland-Park.h12706774.Hotel-Information) > - [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > - [Staycity Aparthotels, London, Greenwich High Road](https://www.expedia.co.uk/London-Hotels-Staycity-Aparthotels-Greenwich-High-Road.h7065398.Hotel-Information) > - [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > - [The International Hotel](https://www.expedia.co.uk/London-Hotels-The-International-Hotel.h1949.Hotel-Information) > - [Golders Green Stays](https://www.expedia.co.uk/London-Hotels-Golders-Grenn-Stays.h93467119.Hotel-Information) > - [Radisson Blu Hotel, London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-Hotel-Conference-Centre.h12391.Hotel-Information) > - [The Clarendon Hotel - Blackheath](https://www.expedia.co.uk/London-Hotels-The-Clarendon-Hotel-Blackheath.h916270.Hotel-Information) > - [London Wembley International Hotel](https://www.expedia.co.uk/London-Hotels-London-Wembley-International-Hotel.h890560.Hotel-Information) ---