Great location. Clean and generally comfortable. Sofa bed in suite very uncomfortable for kids. Room service generally good but multiple mistakes in delivered orders... mainly due to the person receiving the rushing through a script and not listening to requirements. Happened daily. Good bar, open ...
This was a lovely hotel. View of the London eye was awesome. Best night's sleep in years. Little Elemis toiletries. Had room service which was too expensive in my opinion.
Super easy to get to from Heathrow via fast train then metro to embankment. 2 minute walk from metro station. Good location directly across the Thames from the London Eye. Very easy to walk literally everywhere. I think this hotel is underrated. My room was clean and comfortable with a nice large ...
The room is tiny. Even for London standard. Location is great tho.
This is a very nice hotel and the rooms are very functional. Especially if your room has a kitchenette. Amenities work perfectly and you are very close to an underground station (maybe 3 minute walk) and of course of Waterloo train station. Given a good rate I would stay there again.
Property is in a great location near the tube. Concierge was helpful. Housekeeping was less good.
Modern, clean and fab location! Staff were lovely although a little slow at times. Great bars and cool rooms!
The property was in a great location - just of Trafalgar Square so easily walkable to all the sights. Very welcoming staff and good reception area. Kitchen units in the studio could probably do with a bit of a makeover but all in all very good
Overall, excellent location and views. Staff very friendly and a beautiful building inside and out.
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