Hotel is clean and new and comfortable. Desk staff and car valets were great. Breakfast was a mess. Mostly fatty food. Then staff could keep things in stock. Ran out of food items, cups, silverware etc repeatedly -- it's like nobody was monitoring the status. They only fixed anything when someone actually found someone where we could make a request. Too bad because the breakfast situation ruined whatbwouldnotherwise have been a stellar experience (and review).
The hotel staff couldn't have been more helpful. The restaurant on the property had great service and good quality food. The location of the hotel was really great. We got to explore a wonderful neighbourhood by foot with lots of great restaurants and shops. It was very safe for 2 women to explore day or night on foot. The hotel seems to be under-going a renovation, but that did not interfere with our enjoyment of our time there.
My stay was great. Facilities were welcoming and comfortable. The Inn Keeper and wife are gracious and charming. They made my stay enjoyable under the difficult circumstances that brought me to Chicago.
Most amazing view and location but this run down and unkept condo needs some attention. Broken furniture, outdated electronics, musty smelling cheap towels were some of the problems. Great layout and close to train station.
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