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Royal Sonesta Chicago Downtown

Photo gallery for Royal Sonesta Chicago Downtown

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Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Overview of Royal Sonesta Chicago Downtown

VIP Access

Royal Sonesta Chicago Downtown

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
71 E Wacker Dr, Chicago, IL, 60601

Explore the area

  • Popular LocationChicago Riverwalk1 min walk
  • Popular LocationGrant Park6 min walk
  • Popular LocationMillennium Park9 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)23 min drive

Choose dates to view prices

About this area

Chicago

Royal Sonesta Chicago Downtown is located in The Loop, a neighbourhood in Chicago, and is in the city centre and on a river. Chicago Theatre and Art Institute of Chicago are cultural highlights, and some of the area's notable landmarks include Chicago Cultural Center and Merchandise Mart. Navy Pier and Field Museum of Natural History are not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Chicago Riverwalk - 1 min walk
  • Grant Park - 6 min walk
  • Millennium Park - 9 min walk
  • Northwestern Memorial Hospital - 13 min walk
  • Cloud Gate - 16 min walk

Getting around

  • State Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare International Airport (ORD) - 23 min drive

Restaurants

  • Hoyt's American Tavern — 1 min walk
  • Emerald Loop - 2 min walk
  • McCormick & Schmick's - 3 min walk
  • Elephant & Castle - 3 min walk
  • State and Lake Chicago Tavern - 3 min walk

About this property

Royal Sonesta Chicago Downtown

Romantic Chicago hotel in The Loop, walk to Chicago Riverwalk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a 24-hour business centre. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning. All 381 individually furnished rooms feature free WiFi and pillowtop beds. For a bit of entertainment, plasma TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
Royal Sonesta Chicago Downtown offers 381 forms of accommodation with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 37-inch Plasma televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 69 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking available (USD 53 per day)

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness centre

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (16000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 37-inch plasma TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
2 per room (up to 50 lbs/23 kg)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 69 per day
  • Nearby parking fee: USD 53 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel
Royal Sonesta Chicago Chicago
Royal Sonesta Chicago Riverfront
Wyndham Grand Chicago Riverfront
Royal Sonesta Chicago Downtown Hotel
Royal Sonesta Chicago Downtown Chicago
Royal Sonesta Chicago Downtown Hotel Chicago

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 1100 out of 2125 reviews
5 - Excellent 52%
Rating 4 - Good. 645 out of 2125 reviews
4 - Good 30%
Rating 3 - Okay. 222 out of 2125 reviews
3 - Okay 10%
Rating 2 - Poor. 92 out of 2125 reviews
2 - Poor 4%
Rating 1 - Terrible. 66 out of 2125 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My room and view of the city was exceptional. However, cleanliness was lacking, especially in the bathroom. There was someone else’s hair on the toilet seat and in the shower. And there were lines of mold inside the shower all along the corners and edges and even on a shower bench. That was quite unsettling and though the rest of my experience was nice, it made me concerned about cleanness in other areas. Therefore, I cannot recommend this hotel.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very comfortable.
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The state residence was extremely nice, it exceeded my expectations
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. You can take tours on the corner of the hotel or across the street. Do not book in advance, you'll have a difference in rate of 120/day. Reserve the room at last minute so you can get a good rate
Stayed 4 nights in Oct 2021

4/5 Good

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice room and property Fantastic location Will be perfect when maid service can resume
Stayed 3 nights in Oct 2021