The hotel has been recently remodeled, so the overall appearance is clean.
Upon check in I noticed my room smelled of cigarette smoke, even though it was a non-smoking room. As I began to store my luggage I found a cigarette butt in the closet. So either the cleaning staff did not clean properly or the cleaning staff were smoking in the room. This necessitated a call to the front desk, packing up my things, dragging my luggage back down to the lobby & changing rooms. They quickly arranged for an alternate room, but this shouldn't have happened in the first place.
Second, I was supposed to receive breakfast vouchers for both days of my stay, I only received one.
Third, at breakfast the wait staff did not bring the hot beverage I ordered, they did not even ask my dining companion if they wanted coffee and the breakfast buffet (for $12.00) was pitiful. On my first morning, I ordered bacon & eggs, pretty basic, the eggs were barely warm by the time they arrived. They definitely need some work on this area!
Located in Downtown St. Louis, this hotel is within a 10-minute walk of America's Center Convention Complex and Dome at …More
Last minute booking, wanted something attached to the hotel. Clean, good value, nice remodel in the lobby and room. For the price, I had a deluxe king suite that was huge and would have been very useful had I been with a group.
Traveller from Indiana
This downtown St. Louis hotel connects to Lumiere Place Casino; Laclede's Landing and the Edward Jones Dome are 3 blocks away.More
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