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"Stayed at the Hotel Riu Plaza Chicago and had a great experience. The hotel was very nice, clean, and comfortable, and the price was much cheaper compared to similar hotels in the area"

"We love staying here "

"Updated spacious rooms with a great pool"

"Breakfast was plain "

"Outstanding hotel"

"Clean room and beautiful hotel."

"Fast check in, the room was cleaned every day."

"The staff was very friendly and accommodating. The lobby and our room was very clean and uniquely designed. The valet parking was excellent."

"I enjoyed my first time here and decided to book again with them this year. I got in late the first night. Next morning I wanted to take a shower no hot water, freezing cold even after a half an hour running. Told the front desk He said they would call maintenance. So after the race I wanted to take a hot shower to sooth my muscle aches, thinking the water situation was fixed. NOPE I went back down to the main desk and told another person and she said the same thing about maintenance. Again nothing was fixed. I returned the keys today and told a different front desk person and all she could say, was anyone notified, I replied yes twice yesterday. And all I got was sorry about that. They lost me as a repeated customer. Very disappointed I’m sure they wouldn’t go without a warm shower.!"