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From being greeted outside the hotel, having my bags taken in for me, being able to check in early.. the staff is SUPER friendly.. and the view was priceless. The restaurant in the lobby was also super good!
Stayed in the Loop for the 1st time. Enjoyed being close to many shops and restaurants. Rooms and bathrooms were smaller that other places we've stayed, but we were there to see things, not enjoy the hotel amenities. The adjoining restaurant was very good and the staff was very helpful answering ...
Close to Michigan Avenue and restaurants. Staff was friendly and helpful.
Dorm bunks not very comfortable. Strangely laid out floorplan with showers far from room. While great that the self-serve waffle breakfast is available, the whole place smelled overwhelmingly of artificial vanilla flavoring all day and night. Rooms were echoey, so noisy when occupants were moving ...
Was in Chicago to see the Bears/Lions game, just happened to be, Just happened it was the night of the light parade and fire works on the river. So we got a bonus we was not expecting, The fire works were awesome.
Very nice hotel. Rooms were spacious and very clean. We had a room with 2 double beds and 2 baths. Had a refrigerator in our room too. Parking in the garage was part of our room fee , so we didn't have to pay extra for parking. Also, check out was at 11am, but we were able to keep our car in the ...
John was very friendly, helpful, professional and a welcome face who was always smiling regardless of the time of the day every time we arrived or departed from the hotel.
The Gwen was an awesome experience. The hotel was clean and beautiful, the staff were friendly and helpful, it was in a perfect location (elevator access to Michigan Ave). We had drinks at the bar and also had breakfast in the dining area -- both were great! I'd definitely want to schedule another ...
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