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Great location and helpful staff. My family enjoyed their stay.
The hotel itself is in a great location in Chicago right on the River Walk which is why I booked it. It was a special occasion (my mom's 75th birthday) We booked the executive suite which was amazing however I paid extra for a River view - we did not have a true river view we were put in the back ...
This hotel did the job, however I wouldn't call this a 4 star hotel. The room was very small, but had most basic ammentities. This reminds me of the 3 star hotels we usually stay at. It was a decent location, and a decent hotel for the price.
Very pleased with our stay at the Gwen. Incredibly central location, large comfortable rooms, and staff that was ready and willing to do whatever we needed. Only thing to really comment on is lobby and rooms feel a little sterile and cold, albeit stylish. Maybe some art or splash of colour or something ...
Probably not the best idea to bring a family of four into an old hotel with small rooms at the end of a long road trip. Combine that with nearly impossible to get elevators (they're working on it, apparently) and it wasn't the best experience. But it's Chicago so you bite the bullet and enjoy the ...
Stayed for a concert on Northerly Island, was in walking distance, hotel had great food. Room was clean, spacious for a chicago room and everything was great for our stay
I didn't like the beds because they where kind of noisy. I stayed two days. The first night my bed was in front the AC so half of my body was freezing. I told this to the staff and I was changed to another bed. Overall, you got for what you paid. I will recommend it to someone who is expecting to ...
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