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Excellent stay. Location perfect. Room was large. Beds and pillows comfy. Room was cleaned and well stocked daily. Staff friendly. Breakfast was over priced for what you get. We just shopped daily at Jewel Cosco for what we really wanted. Would stay again.
Checking in late in the evening was not easy. Too few staff at desk, and check-in kiosk didn't work. But the room itself was great: quite spacious, very clean, quiet, and fixed up, with all the amenities. A great place to stay in a fantastic location.
Great location, easy to get everywhere. It was wonderful to be across from the Art Institute and the Parks. Beds comfortable and bathroom OK, altho the King room had a comfort height toilet and seemed bigger than the 2 double room. Hotel pretty old and nothing fancy... but the price was right - saved ...
The Gwen is a quality hotel placed in a great location on the Magnificent Mile. The river and lake are walking distance and there is shopping everywhere around. One drawback is that the hotel is located above the shopping mall so getting to your room requires taking two separate elevators. On our ...
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