Search Hotels with a View in Downtown Chicago

"Some issues with the room and internet, had to switch rooms. The second room had a malfunctioning toilet fill valve, it would shut off due to friction, requiring me to pull the lid and jiggle it to fill. Some outlet's didn't work. Low hanging fruit that can be attended to can go a long way. Staff was friendly and professional at all times. Would definitely stay here again, but urge attention to detail. Also, have a daily Urban Experience Fee on the final bill that I have asked to get back. Not sure what an Urban Experience Fee means, no Urban Experience was offered outside of doing my thing, being a native Chicagoan. "

"Amazing hotel with great views "

"Great location but lobby & common spaces are very dark! Felt like a cave..."

"Internet was slow.restaurant was closed on Tuesday night with no room service. "

"Increíble hotel súper friendly staff! "

" Breakfast was the highlight! The staff was great and the food was good. However, our room never got cleaned during our 4 night stay. We didn’t get clean towels throughout the week. Our trash was never emptied. Not to mention, the creamer in the room was expired and none was ever replenished. "

"I didn’t use them."

"Not much staff was apparent on the main floor throughout my stay. My initial encounter at check-in was with an unhelpful person but most of the staff was excellent. Instructions for the in-room coffee machine were not provided and I wasted the only coffee trying to work it. Walls were thin and adjacent guests noisy. But room was attractive and it had a bathtub, a lovely perk."

"We had booked the lake view king suite room which the view was not great. When we got into the room it was very hot and we tried to turn the ac on but the air blowing out was still hot. Definitely would not book there again "