The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

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Balcony
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Frette Italian sheets, premium bedding, in-room safe, desk
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Overview of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Map
521 North Rush Street, Chicago, IL, 60611

Explore the area

  • Popular LocationGrant Park11 min walk
  • Popular LocationMillennium Park14 min walk
  • Popular LocationNavy Pier16 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

Choose dates to view prices

About this area

Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in Downtown Chicago, a neighbourhood in Chicago, and is on the Strip and near the beach. Chicago Theatre and Art Institute of Chicago are cultural highlights, and travellers looking to shop may want to visit Michigan Avenue and State Street. Navy Pier and Chicago Children's Museum are not to be missed. Spend some time exploring the area's activities, including segway rentals/tours, golfing and boat tours.

What's nearby

  • Northwestern Memorial Hospital - 8 min walk
  • Chicago Riverwalk - 10 min walk
  • Grant Park - 11 min walk
  • Millennium Park - 14 min walk
  • Navy Pier - 16 min walk

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 12 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Luxury Chicago hotel in Downtown Chicago, walk to Michigan Avenue
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and valet parking.
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 accommodations with iPod docking stations and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Bosnian, Chinese (Mandarin), English, Indonesian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 75.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 14.00-20.00 for adults and USD 14.00-20.00 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Kostali
  • Upstairs at The Gwen

Things to do

  • 24-hour fitness centre
  • Shopping centre

Family friendly

  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • 24-hour business centre
  • Conference space (3388 square feet)
  • Meeting rooms - 14

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 65-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 24 lbs/11 kg)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 14.00 and USD 20.00 for adults, and USD 14.00 and USD 20.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 75.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 728 out of 995 reviews
5 - Excellent 73%
Rating 4 - Good. 161 out of 995 reviews
4 - Good 16%
Rating 3 - Okay. 66 out of 995 reviews
3 - Okay 7%
Rating 2 - Poor. 22 out of 995 reviews
2 - Poor 2%
Rating 1 - Terrible. 18 out of 995 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great queen size beds, nice outdoor patio/restaurant, very clean, friendly staff.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive property. We were upgraded to a suite and it was one of the nicest rooms I have stayed.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swanky property that I look forward to visiting again. The only issues were being woken up by someone’s kid having a tantrum in the next room and hearing the folks over us walking around. Also, our waitress at the restaurant was almost non-existent.
Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in Mar 2022

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway!
Hotel is very clean and comfortable.
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Favorite Chicago Hotel
Loved the hotel, everything was fabulous will definitely be staying here every time I travel to Chicago.
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to control the temperature in my room! Room service was quick, great cup of coffee and the food was delicious. The staff was friendly and efficient. Nice decor and vibe. I will definitely stay at The Gwen again.
Stayed 1 night in Feb 2022

5/5 Excellent

Stayed 3 nights in Feb 2022