Title: The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Urban elegance meets city panoramas at this Michigan Avenue hotel where travelers find a sophisticated retreat with rooftop views ## Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago ![Frette Italian sheets, premium bedding, in-room safe, desk - The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago (Chicago)](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/a30b6fc3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![65-inch LCD TV with cable channels, TV, iPod dock - The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago (Chicago)](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/3645ac8f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago (Chicago)](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/ed5e1103.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 1 King Bed, Terrace | Frette Italian sheets, premium bedding, in-room safe, desk - The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago (Chicago)](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/ea3d7bf8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago (Chicago)](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/71570489.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Gwen, a Luxury Collection Hotel on Michigan Ave, offers a refined city escape. Enjoy Mediterranean cuisine at two on-site restaurants with al fresco options. The rooftop terrace provides spectacular views. Explore the garden or use the 24-hour gym. ## Reviews 9.4 Exceptional ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym - Breakfast available £188 includes taxes & fees 27 Feb - 28 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Superior Room, 1 King Bed ![Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/628e1948.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 17 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge HDTV Hypo-allergenic bedding Pillow menu Premium bedding - 375 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Queen Beds ![Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/e356f67b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds 9.6 Exceptional 5 reviews ### Highlights Air conditioning Free cots/infant beds Fridge HDTV Hypo-allergenic bedding Pillow menu Premium bedding Frette Italian bed sheets - 375 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 2 Queen Beds ![Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/321fe4c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds 9.0 Wonderful 4 reviews ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Frette Italian bed sheets Blackout curtains Premium bedding - 375 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Grand Room, 1 King Bed ![Grand Room, 1 King Bed | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/abb983f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 1 King Bed 9.2 Wonderful 12 reviews ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Frette Italian bed sheets Blackout curtains Premium bedding - 375 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Grand Room, 2 Queen Beds ![Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/e356f67b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 2 Queen Beds 9.6 Exceptional 4 reviews ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Frette Italian bed sheets Blackout curtains Premium bedding - 390 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Suite, 1 King Bed ![Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/1be37c1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Frette Italian bed sheets Blackout curtains Premium bedding - City view - Sleeps 3 - 1 King Bed ### View all photos for Superior Suite, 1 King Bed with Sofa bed ![Superior Suite, 1 King Bed with Sofa bed | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/b48717cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed with Sofa bed ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Frette Italian bed sheets Blackout curtains Premium bedding - City view - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/6c46da87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.2 Wonderful 18 reviews ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Frette Italian bed sheets Blackout curtains Premium bedding - 375 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Suite, 1 King Bed with Sofa bed ![Deluxe Suite, 1 King Bed with Sofa bed | Living area | 65-inch LCD TV with cable channels, TV, iPod dock](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/c646c5d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed with Sofa bed ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Frette Italian bed sheets Blackout curtains Premium bedding - City view - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Junior Suite, 1 King Bed, Terrace ![Junior Suite, 1 King Bed, Terrace | Living area | 65-inch LCD TV with cable channels, TV, iPod dock](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/a95202db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Terrace ### Highlights Terrace Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Frette Italian bed sheets Blackout curtains - City view - Sleeps 3 - 1 King Bed ### View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace ![Superior Suite, 1 King Bed with Sofa bed, Terrace | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/afe61902.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed with Sofa bed, Terrace ### Highlights Terrace Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Frette Italian bed sheets Blackout curtains - City view - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/83000000/82660000/82652400/82652306/55b627dd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### citizenM Chicago Downtown Downtown Chicago - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.4 Exceptional 4,209 reviews £88 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Chicago-Hotels-CitizenM-Chicago-Downtown.h82652306.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=be4fb5f7-a249-4a2c-9a65-35848ee45b02&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/2000000/1120000/1110100/1110039/e1386163_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotels by Marriott Chicago Downtown Downtown Chicago - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-The-Gwen.h558027.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-The-Gwen.h558027.Hotel-Information) ## About the area Located in Downtown Chicago, a neighbourhood in Chicago, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is in a shopping district and near the beach. Chicago Theatre and Art Institute of Chicago are cultural highlights, and travellers looking to shop may want to visit Michigan Avenue and State Street. Check out an event or a game at Soldier Field, and consider making time for Griffin Museum of Science and Industry, a top attraction not to be missed. Spend some time exploring the area's activities, including segway rentals/tours, golfing and boat tours. [Visit our Chicago travel guide](https://www.expedia.co.uk/Chicago.dx178248) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.89150%2C-87.62531&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pGytHb_f6DVtU8alvV3z6gSg1mE=) 521 North Rush Street, Chicago, IL, 60611 ### What's nearby - ![Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept](https://images.trvl-media.com/place/6156167/9a44be22-322b-4187-8844-e2aa99b46184.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Michigan Avenue 2 min walk \- 0.1 miles - ![Chicago Riverwalk which includes a ferry, a high-rise building and a city](https://images.trvl-media.com/place/553248621533116610/2226c4aa-f944-42f1-81f9-955ea58ff161.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chicago Riverwalk 6 min walk \- 0.4 miles - ![Chicago Theatre showing signage](https://images.trvl-media.com/place/6064049/185f7905-1d94-4fcb-94f4-f8203317be58.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chicago Theatre 9 min walk \- 0.5 miles - ![Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads](https://images.trvl-media.com/place/6069201/dce58962-e3d4-4c61-b924-2acc9b980313.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Millennium Park 11 min walk \- 0.5 miles - Northwestern Memorial Hospital 5 min walk \- 0.3 miles ### Getting around - Grand Station (Red Line) 3 min walk - Millennium Station 11 min walk - Chicago O'Hare International Airport (ORD) 45 min drive ### Restaurants - Eataly 2 min walk - Upstairs at The Gwen 1 min walk - Lao Sze Chuan Restaurant - Downtown/Michigan Ave 2 min walk - Joe's Seafood, Prime Steak & Stone Crab 1 min walk - Shake Shack 2 min walk ## About this property ### The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Luxury hotel near Michigan Avenue Located close to Chicago Riverwalk and Millennium Park, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago provides a rooftop terrace, a shopping centre on-site and a garden. Make sure that you enjoy breakfast and dinner, along with Mediterranean cuisine and al fresco dining at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym. You'll also enjoy the following perks during your stay: - Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station - Express check-out, concierge services and 14 meeting rooms - Free newspapers, a porter/bellboy and a front desk safe - Guest reviews give top marks for the helpful staff Room features All 311 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with separate baths/showers and free toiletries - 65-inch HDTVs with premium channels - Fridges, heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/19000000/18620000/18614200/18614145/69dc07eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viceroy Chicago Downtown Chicago - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 1,167 reviews £201 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=18614145&PinnedHotelID=18614145&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6310000/6309400/6309326/33b4ff92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Langham, Chicago Downtown Chicago - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 1,000 reviews £373 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=6309326&PinnedHotelID=6309326&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, lunch, dinner served; 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includes in/out privileges) - Limited on-site valet parking ### Food and drink - Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 to 20 for adults and USD 14 to 20 for children - 2 restaurants - A bar/lounge - Coffee and tea in common areas ### Restaurants on site - Kostali - Upstairs at The Gwen ### Things to do - 24-hour gym - Shopping centre ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages ### Business services - 14 meeting rooms - 24-hour business centre - 3,388 square feet of conference space ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift (122 centimetre wide door) - Low-height view port in door - Stair-free path to entrance - Transfer shower - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (91 centimetre high) - Wheelchair-accessible restaurant ### More - 17 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1928 - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Frette Italian sheets - Hypo-allergenic bedding - Pillow menu ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 65-inch LCD TV with premium cable channels - IPod dock ### Food and drink - 24-hour room service - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Free local calls - Heating (climate-controlled) - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 2:00 AM Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 125 per pet, per stay Service animals are welcome, and are exempt from fees 2 total (up to 11 kg per pet) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 150.00 per stay - Resort fee: USD 29.35 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 14.00 to 20.00 for adults and USD 14.00 to 20.00 for children - Fee for in-room wireless Internet: USD 19.95 per day (rates may vary) - Valet parking fee: USD 79.00 per day (in/out privileges) - Pet fee: USD 125 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a deadbolt lock This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Gwen Luxury Collection Hotel Chicago Gwen Luxury Collection Hotel Gwen Luxury Collection Chicago Gwen Luxury Collection ## Frequently asked questions ### Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago pet-friendly? ### How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago? ### How much is parking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago? ### What time is check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago? ### What time is check-out at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago? ### Where is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.8 Location ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 804 8 - Good 128 6 - Okay 47 4 - Poor 14 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Laurette 13 Jan 2026 Liked: Cleanliness, property conditions & facilities Great location, quiet and clean. ##### Laurette Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Dalia 8 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, nice staff ##### Dalia Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Alicia K 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was spacious and the bed was firm and comfortable! The room and bathroom were spotless and the lobby was decorated beautifully! ##### Alicia K Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jacqueline 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel! Love the lobby bar and the rooftop seating with gorgeous fire tables offer lovely city landscape backdrops for amazing photos. Bonus points for being connected to Nordstrom/ my husband always appreciates sitting at the Nordstrom bar while I shop! The cookies and good beverage credits for complimentary cocktails is a nice touch. They also threw in complimentary tix to the Skydeck at John Hancock- we didn’t have time to use them but nice touch! Super fast elevators and every employee was eager to please. Rooms in smaller side (we had a deluxe king) but had everything one would need. ##### Jacqueline Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Erica 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, good breakfast ##### Erica Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Darryl 19 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Arrived at around 3pm.....rooms not ready...give us 20 minutes and we will notify you when one is available. Okay, sure...(it was really late in the day already...but it is holidays so)....go sit in bar area and have food. No notification....so close to 4pm re-approach front desk. Room is ready... That is one of the latest check-ins I have ever had. We had an engagement that started at 5pm...so it was less than ideal. ##### Darryl Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Lynn 24 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Hidden gem in a wonderful location. Spacious rooms with comfy beds. A pleasure to stay at. ##### Lynn Stayed 1 night in May 2025 ### 10/10 Excellent #### Dianne 9 Feb 2025 Comfortable beds, lovely ambience and great location. ##### Dianne Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gwen stayed at The Gwen Loved this hotel!!! I picked this hotel because I needed a place to stay in Chicago and because of its name. My name is Gwen and I loved staying here. I loved the rooms, location (it is walkable to everything even the water taxi on Michigan), and the easy access to parking. I can’t wait to stay here again. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Nicole 19 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful and clean rooms, nice location, really good restaurant and bar. ##### Nicole Stayed 2 nights in Jan 2025 ### 8/10 Good #### Patricia 6 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is located on the Best spot in Chicago, walking distance to everything . I would definitely stay there again. ##### Patricia Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Nikkyo 19 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was clean restaurant food was great it’s convenient and by everything ##### Nikkyo Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### James 9 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Our second stay here - not disappointed We thought that the $90 breakfast was a bit too high to pay for what we got for two people. We saw other plates delivered about 15 minutes after ours were more substantial. The offerings on ours were pretty thin. The service and every single staff person that we encountered were top drawer. The room was immaculate. Definitely would come back here again. ##### James Stayed 2 nights in Aug 2025 ### 8/10 Good #### Vernice 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Anniversary stay Very Relaxing and Peaceful ##### Vernice Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Meghan 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everyone was so friendly. Great location! Bed was very comfy! ##### Meghan Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Kena 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chic hotel Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend! ##### Kena Stayed 2 nights in May 2025 ### 10/10 Excellent #### Angela 16 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful place. Parking $45 per day but plenty of spots and right across street from hotel. Very convenient. Close to restaurants in walking distance. ##### Angela Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Jennifer 28 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with good amenities location was very walkable ##### Jennifer Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Cara 1 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend this hotel! The location is great, the rooms are spacious, and the staff is very friendly. ##### Cara Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Jennifer 24 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities For our first time stay we had a wonderful time. You can’t beat the location, it was so easy to get to Magnificent Mike, River North and Gold Coast. Easy parking and nice, attentive staff. ##### Jennifer Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### michael 2 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very accommodating no matter the request. So many activities and places to eat in walking distance ##### michael Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Derrick 18 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The rooms and service were awesome ##### Derrick Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Liane 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Gwen is our favorite hotel in Chicago. The location is fantastic with easy access to dining and shopping options. We also enjoy the convenience of the public parking lot across the street ##### Liane Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Mary 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Gwen was a really lovely hotel with great vibes in the lobby and bar area, too. The concierge helped us with balloons and champagne in our room as we were celebrating a birthday, and the employee who checked us in gave us two drink vouchers when our room wasn’t ready right away. Overall, it was a great stay and location and I’d stay here again! ##### Mary Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Caro 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities The friendliest and most professional check in. Room a good size. Restaurant again had the most well trained amazing staff. Great area for easy access shopping and sights. We will return. ##### Caro Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [bbhotels Hotels in Bercy](https://www.expedia.co.uk/Bercy-Paris-Hotels-BB-Hotels.0-n800098-0--bBBHotels.Travel-Guide-Filter-Hotels) > > [Hotel Versey Chicago Lincoln Park](https://www.expedia.co.uk/Chicago-Hotels-Hotel-Versey-Chicago-Lincoln-Park.h22993.Hotel-Information) > > [Hotels near Blackpool Pleasure Beach](https://www.expedia.co.uk/Blackpool-Pleasure-Beach-Hotels.0-l6087889-0.Travel-Guide-Filter-Hotels) > > [Hotels in Axminster](https://www.expedia.co.uk/Axminster-Hotels.d182441.Travel-Guide-Hotels) > > [Banana Bungalow Hollywood Hotel & Hostel](https://www.expedia.co.uk/Los-Angeles-Hotels-Banana-Bungalow-Hollywood-Hotel-Hostel.h27189378.Hotel-Information) > > [Hotels near Al-Rajhi Mosque](https://www.expedia.co.uk/Al-Rajhi-Mosque-Hotels.0-l553248621558657079-0.Travel-Guide-Filter-Hotels) > > [marriotthotelsresorts Hotels in Loughborough](https://www.expedia.co.uk/Loughborough-Hotels-Marriott-Hotels-Resorts.0-0-d4680--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Hotels in Leeds](https://www.expedia.co.uk/Leeds-Hotels.d6035434.Travel-Guide-Hotels) > > [Hotels near Spinalonga](https://www.expedia.co.uk/Spinalonga-Hotels.0-l553248635974651095-0.Travel-Guide-Filter-Hotels) > > [Hotels in Disley](https://www.expedia.co.uk/Disley-Hotels.d3000011701.Travel-Guide-Hotels) > > [TownePlace Suites by Marriott Champaign Urbana/Campustown](https://www.expedia.co.uk/Champaign-Hotels-TownePlace-Suites-By-Marriott-Champaign-UrbanaCampustown.h11070560.Hotel-Information) > > [YHA Conwy - Hostel](https://www.expedia.co.uk/Conwy-Hotels-YHA-Conwy-Hostel.h11518426.Hotel-Information) > > [Cabogata Jardín Hotel](https://www.expedia.co.uk/Almeria-Hotels-Cabogata-Jardin-Hotel-Spa.h1962820.Hotel-Information) ### Flights > [Flights from Islamabad (ISB-Islamabad Intl.) to Muscat (MCT-Muscat Intl.)](https://www.expedia.co.uk/lp/flights/isb/mct/islamabad-to-muscat) > > [Flights from Exeter (EXT) to Santa Cruz (FNC)](https://www.expedia.co.uk/lp/flights/ext/fnc/exeter-to-funchal) > > [Flights from Troon](https://www.expedia.co.uk/lp/flights/5608/flights-from-troon) > > [Flights from Pietermaritzburg (PZB) to Ulundi (ULD)](https://www.expedia.co.uk/lp/flights/pzb/uld/pietermaritzburg-to-ulundi) ### Cars ### Activities ### Packages > [Hagia Sophia](https://www.expedia.co.uk/Hagia-Sophia-Sultanahmet.d6067947.Attraction) ### Holiday Rentals > [Lech am Arlberg Holiday Rentals](https://www.expedia.co.uk/Lech-Am-Arlberg-Holiday-Rentals.d5829.Travel-Guide-HolidayRentals) ### General > [Visit El Moncayo](https://www.expedia.co.uk/El-Moncayo.dx3000712015) > > [Visit Canasvieiras](https://www.expedia.co.uk/Florianopolis-Canasvieiras.dx6212738) ---