Get an overview of this hotelLuxury hotel on the Mag Mile, with rooftop dining


The Shops at North Bridge

Placing guests on the glamorous Magnificent Mile, The Gwen, a Luxury Collection Hotel, Chicago offers direct access to The Shops at North Bridge, and is a 15-minute walk from the shops, restaurants, and rides of Navy Pier. The Art Institute of Chicago, home to Grant Wood's American Gothic, is 20 minutes away on foot.

Rooftop dining with views

Diners can enjoy views of the city with American cuisine on the Terrace Rooftop, while the Terrace Restaurant serves gourmet burgers and steaks. The 24-hour fitness center is good for a cardio workout, and guests can also take advantage of the 24-hour business center.

Sleep menu, free WiFi

Stylish rooms are decorated with comfy furnishings, plush fabrics, and gold accents. Guests can keep in touch using free WiFi, watch cable shows on the 42-inch flat-screen TV, and listen to music on the iPod® docking station. In-room spa services and a custom sleep menu offer added relaxation.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access. 13 meeting rooms are available. This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge).

The Gwen, a Luxury Collection Hotel, Chicago is a smoke-free property.

  • Free newspapers in lobby 
  • Bar/lounge 
  • Total number of rooms - 312 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Express check-in 
  • ATM/banking 
  • Gift shops or newsstand 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Number of floors - 17 
  • Valet parking (surcharge) 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Concierge services 
  • 24-hour health club 
  • 24-hour fitness facilities 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Luggage storage 
  • Rooftop terrace 
  • Shopping on site 
  • Restaurant 
  • Number of meeting rooms - 13 
  • Self parking (surcharge) 
  • Year Built 1928 
  • 24-hour business center 
  • Smoke-free property 

Family Friendly Amenities

  • Free Wi-Fi  
  • Refrigerator (on request)  
  • Cribs/infant beds (complimentary)  
  • DVD player  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Room service (24 hours) 
  • Free newspaper 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Phone 
  • Free bottled water 
  • Refrigerator (on request) 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Plasma TV 
  • Cable TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Climate control 
  • Daily housekeeping 
  • Pillow menu 
  • Free cribs/infant beds 
  • In-room safe 

Where to Eat

The Gwen, a Luxury Collection Hotel, Chicago has a restaurant onsite.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Sailing nearby 
  • Golfing nearby 
  • Bicycle rentals nearby 
  • Segway rental/tour nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf 
  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at 2 AM

Check-in time starts at 3 PM

Minimum check-in age is 21


Check-out time is Noon

Payment types


Pets allowed, Only dogs and cats are allowed, Pet maximum weight in lb is 25

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Hotel Name

Awards & Affiliations

  • The Gwen, a Luxury Collection Hotel, Chicago is listed in the 2013 Condé Nast Traveler Top 100 List and the 2012 Travel + Leisure 500.

Parking Package

Book a stay in a "Parking Promotion" rate category and receive self parking for 1 vehicle with in/out privileges. Must book "Parking Package" rate plan to receive benefits. Not valid with any other discount, coupon, or offer. Other restrictions may apply.

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