Title: The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Luxury hotel with 2 restaurants and 24-hour fitness centre ![Property amenity](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/cd1c0ddc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/c8ae3fbe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/fbb8814d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 1 King Bed, Non Smoking, Terrace | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/ea3d7bf8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/71570489.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Gwen, a Luxury Collection Hotel on Michigan Ave, offers a refined city escape. Enjoy Mediterranean cuisine at two on-site restaurants with al fresco options. The rooftop terrace provides spectacular views. Explore the garden or use the 24-hour gym. 9.4 Exceptional ## Popular amenities - - - Bar - Room service - Breakfast available - Pet-friendly £219 includes taxes & fees 23 Nov - 24 Nov ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=558027&PinnedHotelID=558027&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/628e1948.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking 9.0 Wonderful 15 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge HDTV Hypo-allergenic bedding Pillow menu Frette Italian bed sheets - 375 sq ft - Sleeps 3 - 1 King Bed ![Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/e356f67b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds, Non Smoking 9.6 Exceptional 5 reviews ### Highlights Air conditioning Free cots/infant beds Fridge HDTV Hypo-allergenic bedding Pillow menu Frette Italian bed sheets Blackout curtains - 375 sq ft - Sleeps 4 - 2 Queen Beds ![Deluxe Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/321fe4c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Non Smoking 9.0 Wonderful 4 reviews ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding Frette Italian bed sheets - 375 sq ft - Sleeps 4 - 2 Queen Beds ![Grand Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/abb983f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 1 King Bed, Non Smoking 9.4 Exceptional 11 reviews ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding Frette Italian bed sheets - 375 sq ft - Sleeps 3 - 1 King Bed ![Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/e356f67b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 2 Queen Beds, Non Smoking 9.6 Exceptional 4 reviews ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding Frette Italian bed sheets - 390 sq ft - Sleeps 4 - 2 Queen Beds ![Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/1be37c1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding Frette Italian bed sheets - City view - Sleeps 3 - 1 King Bed ![Superior Suite, 1 King Bed with Sofa bed, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/b48717cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed with Sofa bed, Non Smoking ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding Frette Italian bed sheets - City view - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ![Deluxe Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/6c46da87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking 9.6 Exceptional 16 reviews ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding Frette Italian bed sheets - 375 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 65-inch LCD TV with cable channels, TV, iPod dock](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/c646c5d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking ### Highlights Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding Frette Italian bed sheets - City view - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ![Junior Suite, 1 King Bed, Non Smoking, Terrace | Living area | 65-inch LCD TV with cable channels, TV, iPod dock](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/a95202db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking, Terrace ### Highlights Terrace Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding - City view - Sleeps 3 - 1 King Bed ![Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/560000/558100/558027/afe61902.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace ### Highlights Terrace Air conditioning Fridge HDTV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-The-Gwen.h558027.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-The-Gwen.h558027.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.89149%2C-87.62539&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DyH0_YsIk_IWfdQ4pSDBVXBLjMw=) 521 North Rush Street, Chicago, IL, 60611 #### What's nearby - Michigan Avenue - 2 min walk - 0.1 miles - Chicago Riverwalk - 6 min walk - 0.4 miles - Chicago Theatre - 9 min walk - 0.5 miles - Millennium Park - 11 min walk - 0.6 miles - Navy Pier - 3 min drive - 1.4 miles #### Getting around - Grand Station (Red Line) - 3 min walk - Millennium Station - 11 min walk - Chicago O'Hare International Airport (ORD) - 36 min drive #### Restaurants - ‪Upstairs at The Gwen - ‬1 min walk - ‪Joe's Seafood, Prime Steak & Stone Crab - ‬1 min walk - ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬2 min walk - ‪The Purple Pig - ‬1 min walk - ‪Goddess and the Baker, 44 E Grand - ‬1 min walk ## About this property ### The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Luxury hotel near Michigan Avenue Located close to Chicago Riverwalk and Millennium Park, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago provides a rooftop terrace, a shopping centre on-site and a garden. Make sure that you enjoy breakfast and dinner, along with Mediterranean cuisine and al fresco dining at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym. You'll also enjoy the following perks during your stay: - Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station - Express check-out, coffee/tea in reception and a ballroom - Concierge services, luggage storage and a banquet hall - Guest reviews give top marks for the helpful staff Room features All 311 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with separate baths/showers and free toiletries - 65-inch HDTVs with premium channels - Fridges, heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/20300/20205/35cb1bb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Chicago Magnificent Mile by IHG Downtown Chicago - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 2,535 reviews £184 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=20205&PinnedHotelID=20205&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/990000/982600/982552/8007d2c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pendry Chicago Downtown Chicago - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,131 reviews £176 includes taxes & fees 24 Nov - 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10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1723215&PinnedHotelID=1723215&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6310000/6309400/6309326/33b4ff92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Langham, Chicago Downtown Chicago - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 1,018 reviews £446 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=6309326&PinnedHotelID=6309326&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/590000/581300/581213/f1144862.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Peninsula Chicago Downtown Chicago - Pool - Spa - Pet-friendly - Free WiFi 9.8 Exceptional 1,025 reviews £513 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=581213&PinnedHotelID=581213&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/11100/11076/433c2c13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Omni Chicago Hotel Downtown Chicago - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,600 reviews £175 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=11076&PinnedHotelID=11076&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (USD 19.95 per day) - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - Secured, covered valet parking on site (USD 79 per day; includes in/out privileges) ### Food and drink - Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 to 20 for adults and USD 14 to 20 for children - 2 restaurants - A bar/lounge - Coffee and tea in common areas ### Restaurants on site - Kostali - Upstairs at The Gwen ### Things to do - 24-hour gym - Shopping centre ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages ### Business services - 14 meeting rooms - 24-hour business centre - 3,388 square feet of conference space ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift (122 centimetre wide door) - Low-height view port in door - Stair-free path to entrance - Transfer shower - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (91 centimetre high) - Wheelchair-accessible restaurant ### More - 17 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1928 - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Frette Italian sheets - Hypo-allergenic bedding - Pillow menu ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 65-inch LCD TV with premium cable channels - IPod dock ### Food and drink - 24-hour room service - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Free local calls - Heating (climate-controlled) - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 2:00 AM Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 125 per pet, per stay Service animals are welcome, and are exempt from fees 2 total (up to 11 kg per pet) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 150.00 per stay - Resort fee: USD 29.35 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 14.00 to 20.00 for adults and USD 14.00 to 20.00 for children - Fee for in-room wireless Internet: USD 19.95 per day (rates may vary) - Valet parking fee: USD 79.00 per day (in/out privileges) - Pet fee: USD 125 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a deadbolt lock This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Gwen Luxury Collection Hotel Chicago Gwen Luxury Collection Hotel Gwen Luxury Collection Chicago Gwen Luxury Collection ## Frequently asked questions ### Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago pet-friendly? > Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees. ### How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago on 23 Nov 2025 start from £218.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Chicago-Hotels-The-Gwen.h558027.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago? > Valet parking is available for USD 79.00 per day. ### What time is check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago? > Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours. ### What time is check-out at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago? > Checkout is at noon. ### Where is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located? > Located in Downtown Chicago, this luxury hotel is within a 5-minute walk of Michigan Avenue and State Street. Chicago Riverwalk and Millennium Park are also within 15 minutes. Grand Station (Red Line) is only a 3-minute walk and Chicago Station (Red Line) is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 798 8 - Good 131 6 - Okay 47 4 - Poor 15 2 - Terrible 13 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 9.0/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Nikkyo 19 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was clean restaurant food was great it’s convenient and by everything ##### Nikkyo Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Kena 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chic hotel Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend! ##### Kena Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jennifer 24 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities For our first time stay we had a wonderful time. You can’t beat the location, it was so easy to get to Magnificent Mike, River North and Gold Coast. Easy parking and nice, attentive staff. ##### Jennifer Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### michael 2 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very accommodating no matter the request. So many activities and places to eat in walking distance ##### michael Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Glenn 3 Apr 2023 Liked: Cleanliness, staff & service, amenities Great hotel with an exceptional location ##### Glenn Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Kevin 10 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent room and service in a great location. ##### Kevin Stayed 5 nights in Jun 2022 ### 10/10 Excellent #### Rexiel 21 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great place. ##### Rexiel Stayed 3 nights in May 2024 ### 10/10 Excellent #### michael 5 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities Well located for all activities and dining options ##### michael Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Caro 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities The friendliest and most professional check in. Room a good size. Restaurant again had the most well trained amazing staff. Great area for easy access shopping and sights. We will return. ##### Caro Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Michael 1 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic service and fantastic facility can highly recommend the Gwen ##### Michael Stayed 1 night in Dec 2024 ### 10/10 Excellent #### ashley 6 Oct 2022 Great stay! Stayed last year very clean and nice but price increased about $250 ##### ashley Stayed 1 night in Oct 2020 ### 10/10 Excellent #### Ryan 22 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly and accommodating. Great location. Good parking rate. ##### Ryan Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Jeffrey 8 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will definitely stay again! Great location, nice lobby/bar, very clean, smelled good, perfect pillows! Cons- Hard to find a taxi, and wifi connectivity was difficult for me on my macbook. ##### Jeffrey Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Verified traveller 23 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great boutique hotel! Service was friendly and helpful! Location is perfect, connected to the mall, right on Michigan Ave, 10 minute train to State street stores, 10 minute train ride to Rush and Oak store area!!! ##### Verified traveller Stayed 1 night in Dec 2023 ### 8/10 Good #### jill 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was our 3rd stay at The Gwen. Check-in, room, comfort and staff all great as they’ve been in the past. However, our brunch on Sunday was very overpriced relative to what it was, and it seemed hard to get a reservation despite the fact that it was almost empty when our time came. I tried on a Couple of occasions over the weekend to get drinks at the bar and gave up due to a long wait. I’ll maybe return not sure yet. ##### jill Stayed 2 nights in May 2025 ### 10/10 Excellent #### kevin 21 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall experience was great, although this was a working event during my week I was very pleased. ##### kevin Stayed 1 night in May 2024 ### 10/10 Excellent #### Chiyuki 26 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities The room is big and clean. The stuffs were very kind. ##### Chiyuki Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Katherine 6 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities The Concierge, Russell, was fantastic- kind, friendly, well-informed, positive, professional, good person:)! ##### Katherine Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Cheryl 12 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Cheryl Stayed 1 night in Sep 2023 ### 6/10 Okay #### William 17 Nov 2024 Liked: Cleanliness Disliked: Room comfort #### Just OK Nothing special when paying for a Suite. TV wont completely turn off. When turned off, it comes back on and the entire screen glows all night. ##### William Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### John 14 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel rooms were standard but a little bigger and very nice. the beds were comfortable! Ramon, the concierge was the best ever! I went for a concert with two teenage girls and he booked all of our transportation for the entire stay, including having a taxi wait for me while I made sure the girls got into the United Center. He was super helpful! ##### John Stayed 1 night in Oct 2022 ### 8/10 Good #### Celia 12 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Price seems high even for all that, ##### Celia Stayed 2 nights in Jul 2022 ### 8/10 Good #### Russel 2 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Whole lot of shakin goin on We’ve stayed here before and and always love it. We got stuck on the side facing the office building across the way (perfect, if you’re an exhibitionist). Bed was comfy, however, it shook and vibrated (unintentionally, I’m sure?) We were in the 12th floor. Not sure why the bed shook so much. ##### Russel Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Annette 3 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Staycation in Chicago Great location and beautiful hotel. Upon arrival, we were given two vouchers to be used at the bar complimentary. However, while checking out, we were charged 17 dollars for this “resort fee”. Since we had not used the vouchers the amount was credited. A bit misleading to say something is complimentary yet are charged for it. Parking is 75 at the hotel but you can park overnight right across in Nordstrom’s parking garage for 37 dollars overnight. ##### Annette Stayed 1 night in Jan 2024 ### 6/10 Okay #### Verified traveller 4 May 2024 Liked: Staff & service #### Disappointing I stayed here for 4 nights together with some friends last week. I had booked a deluxe room for myself and standard rooms for my friends. Was very disappointing to see that their rooms were a little bigger and bathrooms were tad nicer than mine. The hotel in general was smaller and less luxe than I had been expecting. ##### Verified traveller Stayed 4 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [The Carlton Hotel](https://www.expedia.co.uk/Great-Yarmouth-Hotels-The-Carlton-Hotel.h13402750.Hotel-Information) > > [Aparthotel Flora](https://www.expedia.co.uk/Pollensa-Hotels-Aparthotel-Flora.h11638758.Hotel-Information) > > [Best Western Plus Hawthorne Terrace Hotel](https://www.expedia.co.uk/Chicago-Hotels-Best-Western-Plus-Hawthorne-Terrace-Hotel.h116850.Hotel-Information) > > [Hotels with Hot Tubs in Seville](https://www.expedia.co.uk/Seville-Hotels-Hotels-With-Hot-Tubs.0-0-d3312-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [The Berkeley, Maybourne](https://www.expedia.co.uk/London-Hotels-The-Berkeley.h5685.Hotel-Information) > > [Tofinis Hotel](https://www.expedia.co.uk/Larnaca-Hotels-Tofinis-Hotel.h8778063.Hotel-Information) > > [Hyatt Regency O'Hare Chicago](https://www.expedia.co.uk/Chicago-Hotels-Hyatt-Regency-OHare-Chicago.h5403.Hotel-Information) > > [Boutique Hotel Am Stephansplatz](https://www.expedia.co.uk/Vienna-Hotels-Boutique-Hotel-Am-Stephansplatz.h43784.Hotel-Information) > > [Hotel Versey Chicago Lincoln Park](https://www.expedia.co.uk/Chicago-Hotels-Hotel-Versey-Chicago-Lincoln-Park.h22993.Hotel-Information) > > [Holiday Inn Express Dubai Airport by IHG](https://www.expedia.co.uk/Dubai-Hotels-Holiday-Inn-Express-Dubai-Airport.h3236020.Hotel-Information) > > [Peninsula Resort & Spa - All Inclusive](https://www.expedia.co.uk/Malevizi-Hotels-Peninsula-Resort-Spa.h4680601.Hotel-Information) > > [Carmel Mission Inn](https://www.expedia.co.uk/Monterey-Hotels-Carmel-Mission-Inn.h21218.Hotel-Information) > > [Fairfield by Marriott Goa Benaulim](https://www.expedia.co.uk/Benaulim-Hotels-Fairfield-By-Marriott-Goa-Benaulim.h69551801.Hotel-Information) > > [The Beaches Family B&B](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-The-Beaches-Family-BB.h35488796.Hotel-Information) > > [Hotels near Lisboa Congress Centre](https://www.expedia.co.uk/Lisboa-Congress-Centre-Hotels.0-l6145229-0.Travel-Guide-Filter-Hotels) > > [BloomSuites - Calangute](https://www.expedia.co.uk/Calangute-Hotels-BloomSuites-Calangute.h19738878.Hotel-Information) > > [Jabajak Vineyard Restaurant With Rooms](https://www.expedia.co.uk/Whitland-Hotels-Jabajak-Vineyard-Restaurant-With-Rooms.h4462958.Hotel-Information) > > [Dalyan Basar Hotel](https://www.expedia.co.uk/Marmaris-Hotels-Dalyan-Basar-Hotel.h19311152.Hotel-Information) > > [Hotels in Builth Wells](https://www.expedia.co.uk/Builth-Wells-Hotels.d182846.Travel-Guide-Hotels) > > [Villas Maldives](https://www.expedia.co.uk/Maldives-Villas.d109-aaVillas.Travel-Guide-Accommodation) > > [Winery Hotels in Cape Town](https://www.expedia.co.uk/Cape-Town-Hotels-Winery-Hotels.0-0-d6046820-tWineryHotels.Travel-Guide-Filter-Hotels) > > [Residence Inn by Marriott Toronto Downtown / Entertainment District](https://www.expedia.co.uk/Toronto-Hotels-Residence-Inn-By-Marriott-Toronto-Downtown-Entertainment-District.h1632490.Hotel-Information) ### Flights > [Flights from Southampton (SOU) to Ulceby (HUY)](https://www.expedia.co.uk/lp/flights/sou/huy/southampton-to-hull) > > [Flights from Newcastle-upon-Tyne (NCL) to Cologne (CGN)](https://www.expedia.co.uk/lp/flights/ncl/cgn/newcastle-to-cologne) > > [Flights from Cannes (CEQ) to London (LHR)](https://www.expedia.co.uk/lp/flights/ceq/lhr/cannes-to-london) ### Cars > [Car hire in Egypt](https://www.expedia.co.uk/Destinations-In-Egypt.d52.Car-Hire-Destinations) ### General > [Visit Budapest City Centre](https://www.expedia.co.uk/Budapest-Budapest-City-Centre.dx6200286) > > [Visit Cane Garden Bay](https://www.expedia.co.uk/Cane-Garden-Bay.dx6341391)