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Doorman instructed us to second floor for check in. Staff was welcoming and efficient. Lobby is beautiful and classy. Easy ride on elevator to room. Room was fresh, clean moderate temperature, spacious and quiet. Bed was comfortable.
Awesome crew .. attemptive to detail. My daughter lost her small toy and call the receptionist and they send the housekeeping and they when and look for it until they found it .. appreciated..
Stayed during the week so might have had different experience on the weekend. Room was clean and spacious; staff was friendly; walked to Rialto Theatre; We would stay here again
When we didn't get the room we requested and followed up on Taren (a manager) offered us some perks that made our stay much more enjoyable. We were very disappointed at first, but Taren was truly apologetic and accommodating, so we decided to stay and ENJOY the night. Our view was not what we wanted; ...
The property is beautiful, every floor has kind of like a balcony and real plants. The beds were really comfortable. The parking is kind of expensive though, I don't remember exactly but it was over $30 for a day.
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