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We took the junior suite and it was spotless ( which is rare for most hotels). Check-in and check-out was swift. Breakfast was plenty and area decent size. Staff was courteous and friendly. Location and parking are a plus. Highly recommended for the value for money.
Awesome crew .. attemptive to detail. My daughter lost her small toy and call the receptionist and they send the housekeeping and they when and look for it until they found it .. appreciated..
Stayed during the week so might have had different experience on the weekend. Room was clean and spacious; staff was friendly; walked to Rialto Theatre; We would stay here again
When we didn't get the room we requested and followed up on Taren (a manager) offered us some perks that made our stay much more enjoyable. We were very disappointed at first, but Taren was truly apologetic and accommodating, so we decided to stay and ENJOY the night. Our view was not what we wanted; ...
This hotel is a very nice hotel in the South Loop and is close to Chinatown area which is what I wanted. Our flight into Chicago came in very early but we were able to check in well before 3 which really made our stay much more comfortable. The staff was very accommodating. The room was lovely and ...
The property is beautiful, every floor has kind of like a balcony and real plants. The beds were really comfortable. The parking is kind of expensive though, I don't remember exactly but it was over $30 for a day.
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