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Hotel is beautiful, all redone inside; bed was so comfortable! Hotel staff was friendly! Checkout was at noon so that was a plus where most hotels it's at 11:00. Would stay here again without hesitation!
We had a lovely stay. The hotel was beautiful; all the staff were extremely attentive and really made sure we had everything we needed. We had in room breakfast, which was delicious. The hotel is within walking distance to great shops and restaurants. We shopped at Macy's and walked to Smith & Wollensky ...
My wife and I stayed at The James for 5 nights while we visited Chicago. An excellent location but it falls short of being an excellent hotel because of small little things. For example, the double toilet paper roll doesn't break on the same perforation on the upper tissue vs the lower tissue. Why? ...
Very convenient to convention. Rooms were good. Room service menu was terrible, no restaurants or services for convention guests. Was hungry every night and had to settle just to get something to eat after a long day.
We were going to a ball game and wanted to be close by. This hotel did what it said on the tin. The neighbourhood was nice and quiet, with eateries close by and long-stay parking next door (payable per 24-hour period). Easy to get down town by bus or subway, and close to lake shore. But the hotel ...
The Thompson hotel was amazing. We loved the area it was in! Surrounded by little restaurants and shopping. Very european feel. Hotel staff was incredible and helpful. Loved our room and view! We also used the car service and it was fabulous! We will definitely be back!
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