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Hotel is beautiful, all redone inside; bed was so comfortable! Hotel staff was friendly! Checkout was at noon so that was a plus where most hotels it's at 11:00. Would stay here again without hesitation!
we paid for a updated room which was nice but the lack of detail to repairs is evident, fireplace glass loose and ready to fall out, loose dishwasher handle, ripped back of chair. We asked to replace our dirty wine glasses and coffee mugs and they were not.
Comfortable hotel conveniently located in the heart of the shopping. The rooms were clean, modern, and moderately roomy; however, I found they had some cosmetic flaws that could be "cleaned up." For a 4-star property I would not expect to see this. Overall, given the price point and location, I would ...
Very convenient to convention. Rooms were good. Room service menu was terrible, no restaurants or services for convention guests. Was hungry every night and had to settle just to get something to eat after a long day.
We were going to a ball game and wanted to be close by. This hotel did what it said on the tin. The neighbourhood was nice and quiet, with eateries close by and long-stay parking next door (payable per 24-hour period). Easy to get down town by bus or subway, and close to lake shore. But the hotel ...
The Thompson hotel was amazing. We loved the area it was in! Surrounded by little restaurants and shopping. Very european feel. Hotel staff was incredible and helpful. Loved our room and view! We also used the car service and it was fabulous! We will definitely be back!
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