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The vending machines didn't work and we were not informed that the streets would be closed due to the marathon. The room also smelled like mildew. Staff were very nice and room was very clear.
We stayed at the Comfort Suites for a 3 night get-away. Such a great experience. We stayed in a 2 queen bed room with full kitchen. The beds were super comfortable, but the only downside was that I couldn't sleep well due to the city-life noise outside. The Chicago Fire Dept. sure works hard during ...
The Best part was The view from the room out to Lake Michigan and the Staff is superb! Especially the concierge, check in and the cleaning staff, I will definitely come back!
Everyone is really friendly and polite in this hotel. 5 Star customer service. I would return regardless of the price! Compliments to everyone who works there and kuddos to the managers who run a tight shift!
We absolutely loved this hotel, it was nice comfortable and clean. Good location with walking distance to most of what Chicago has to offer in its downtown area. One thing I did not like was the from desk staff, they were not very friendly when we were checking in and completely ignored me when we ...
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