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Perfect location! The service was wonderful. Great room, great bed, great pillows. This was the perfect place to stay in Chicago. Look forward to to seeing your remodel.
we paid for a updated room which was nice but the lack of detail to repairs is evident, fireplace glass loose and ready to fall out, loose dishwasher handle, ripped back of chair. We asked to replace our dirty wine glasses and coffee mugs and they were not.
It's hard to beat the luxury of this hotels rooms and service. Just wish they had better hotel bar with at least one TV somewhere on the property to watch a game
Staff is extremely helpful. Special requests were addressed prior to my arrival. My suite was very spacious and well-equipped.
Great hotel, very nice rooms, very clean and close to Michigan avenue shopping and also close to Millennium Park. (Walking distance for both)
What can I say? This place is phenomenal! From the rooms (spacious and comfortable) to the service (always top-notch), the Waldorf is simply the best hotel I have ever stayed in during numerous visits to the Windy City.
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