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A well rounded hotel experience! Great staff, great location. The customer service at this hotel was so on point! Special mention to The Valet out the front, often the first face I saw at night on my return to the hotel and by far one of the nicest people I've ever met!
I like the excellent city view. The staff there is very very nice!!!We upgrade our room and we can see the river and view!!!! I love it!!! It must be my first choice when I come to Chicago next time.
I visited for a conference and this hotel was within walking distance to shopping and restaurants. Staff was welcoming and pleasant. The Michael Mina restaurant was perfect.... great bar and food.
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