Waldorf Astoria Chicago

Photo gallery for Waldorf Astoria Chicago

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Indoor pool
Indoor pool
Indoor pool
View from room

Overview of Waldorf Astoria Chicago

Waldorf Astoria Chicago

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
11 E. Walton Street, Chicago, IL, 60611

Explore the area

  • Popular LocationJohn Hancock Center6 min walk
  • Popular LocationWater Tower Place6 min walk
  • Popular LocationChicago Riverwalk18 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

Choose dates to view prices

About this area

Chicago

Located on a lake, Waldorf Astoria Chicago is in Downtown Chicago neighbourhood and is connected to a shopping centre. Chicago Riverwalk and Navy Pier are notable landmarks, and the area's natural beauty can be seen at Oak Street Beach and Grant Park. Looking to enjoy an event or a match while in town? See what's going on at Wrigley Field. Spend some time exploring the area's activities, including segway rentals/tours, sailing and golfing.

What's nearby

  • John Hancock Center - 6 min walk
  • Water Tower Place - 6 min walk
  • Chicago Water Tower - 7 min walk
  • Oak Street Beach - 9 min walk
  • Chicago Riverwalk - 18 min walk

Getting around

  • Millennium Station - 3 min drive
  • Chicago Station (Red Line) - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • Hugo’s Frog Bar & Fish House - 2 min walk
  • Tempo Cafe - 3 min walk
  • Gibsons Bar and Steakhouse - 3 min walk
  • Nico Osteria - 3 min walk
  • Morton's The Steakhouse - 3 min walk

About this property

Waldorf Astoria Chicago

Luxury hotel connected to a shopping centre in Downtown Chicago, walk to Michigan Avenue
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Waldorf Astoria Chicago offers 215 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Waldorf Astoria Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a spa tub.

The spa is open selected days.

Languages spoken

Arabic, Chinese (Mandarin), English, German, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 78 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 2 mi

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: USD 15 for adults and USD 20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Brasserie

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (7914 square feet)
  • Meeting rooms - 9

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open selected days
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 30 lbs/14 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 15 for adults and USD 20 for children (approximately)
  • Valet parking fee: USD 78 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Waldorf Astoria
Waldorf Astoria Chicago
Waldorf Astoria Hotel Chicago
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Chicago
Waldorf Astoria Chicago Hotel Chicago

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 791 out of 998 reviews
5 - Excellent 79%
Rating 4 - Good. 120 out of 998 reviews
4 - Good 12%
Rating 3 - Okay. 39 out of 998 reviews
3 - Okay 4%
Rating 2 - Poor. 24 out of 998 reviews
2 - Poor 2%
Rating 1 - Terrible. 24 out of 998 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
The location of the hotel is very nice, walkable to pretty much everywhere you want to be, a nice stroll of 15 minutes gets you to River Walk, 5 minutes walk and you find yourself on the Magnificent Mile or the Hancock tower. That being said, the hotel itself could deliver a better experience for a luxury hotel it claims to be. It lacks normal lobby, has a restaurant that closes at a quite early hour and yet the room service was not available the day we arrived because "a lot of people called off"... Also there was a distinct unpleasant smell in the room that we brought up with the hotel, and no one followed up on the issue. The front desk lady never informed us at the check in, that the hotel provides complimentary transportation service to its guests for trips within 1 mile radius of the hotel, which pretty much was everywhere we went throughout our stay and often times got a cab or an uber to do so. The restaurant of the hotel "The Brasserie" is very nice, they serve delicious breakfast and have live music on the weekends which was a very nice touch. Overall the hotel is clean and quite well maintained, however it does not have the sense of luxury that Waldorf is supposed to give. I would probably not select it next time I'm in Chicago.
Stayed 4 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything little thing cost a lot. The health club/spa was great although spa services are price prohibitive for regular folks.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with spacious rooms in a very desirable location.
Stayed 3 nights in May 2022

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under construction during our visit. Other than that, amazing location, clean beautiful rooms and staff was incredible!
Stayed 2 nights in Apr 2022