The Peninsula Chicago

Photo gallery for The Peninsula Chicago

Featured image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down duvets, pillow-top beds, minibar

Overview of The Peninsula Chicago

The Peninsula Chicago

5.0 star property

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
108 East Superior Street, Chicago, IL, 60611

Explore the area

  • Popular LocationChicago Riverwalk10 min walk
  • Popular LocationGrant Park17 min walk
  • Popular LocationMillennium Park20 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)22 min drive

Choose dates to view prices

About this area

Chicago

Located near the beach, The Peninsula Chicago is in Downtown Chicago, a neighbourhood in Chicago with great shopping. Chicago Cultural Center and Merchandise Mart are notable landmarks, and travellers looking to shop may want to visit Michigan Avenue and State Street. Travelling with kids? Don't miss Navy Pier and Chicago Children's Museum. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

What's nearby

  • Chicago Water Tower - 2 min walk
  • Northwestern Memorial Hospital - 4 min walk
  • Chicago Riverwalk - 10 min walk
  • Grant Park - 17 min walk
  • Millennium Park - 20 min walk

Getting around

  • Chicago Station (Red Line) - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago O'Hare International Airport (ORD) - 22 min drive

Restaurants

  • Shanghai Terrace — 1 min walk
  • The Lobby — 1 min walk
  • Sunny Side Up & Coffee Shoppe - 2 min walk
  • Pippin's Tavern - 2 min walk
  • Cafe L'Appetito - 3 min walk

About this property

The Peninsula Chicago

Family-friendly Chicago hotel in Downtown Chicago, walk to Michigan Avenue
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a rooftop terrace are on-site. All 339 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Peninsula Chicago offers 339 forms of accommodation with iPod docking stations and DVD players. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Peninsula Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The Peninsula Chicago is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property for guests who have not received COVID-19 vaccination
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 76.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily: USD 20-80 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Shopping

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • Czech
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Thai

Outdoors

  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower

Entertainment

  • 55-inch LED TV
  • TV channels
  • DVD player
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 18 2022 to February 8 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00 per pet, per stay
Dogs and cats welcome
2 per room (up to 30 lbs/14 kg)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 35.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 20 and USD 80 per person (approximately)
  • Valet parking fee: USD 76.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property registration number Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Peninsula
Peninsula Chicago Hotel
Peninsula Chicago
Peninsula Hotel
Peninsula Hotel Chicago
The Peninsula Chicago Hotel Chicago
The Peninsula Chicago Hotel
The Peninsula Chicago Chicago
The Peninsula Chicago Hotel Chicago

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 907 out of 995 reviews
5 - Excellent 91%
Rating 4 - Good. 57 out of 995 reviews
4 - Good 6%
Rating 3 - Okay. 16 out of 995 reviews
3 - Okay 2%
Rating 2 - Poor. 9 out of 995 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 995 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff are very friendly. My wife asked them about the art work in the hotels. Several minutes later, a staff printed out more than 10 pages paper about all the art work of the hotel and handed them to her. The hotel is the best 5 star hotels we stayed so far. All furnitures and accessories are high quality, well designed and well maintained. The room looks like new. The carpet is very soft, but not very thick, so it will be easy to be cleaned. I can see the carpet looks like new and very clean. The room has very up to date technologies. You use pads to control lights, tvs, room temperatures, room services, etc. It's very convenient. Power outlets and USB outlets are plenty and well positioned, so you can plug your computers, phones to wherever convenient to you. We'll definitely come back and stay here again in the future.
Stayed 2 nights in Jan 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Top service - Great location - Wonderful Installations One of the best options to stay at Chicago!.
Stayed 2 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel!! if had to give a negative-pillows for bed weren’t comfortable
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want the best hotel experience in Chicago then stay at the peninsula! Aside from being a beautiful and clean hotel, the location is walking distance to everything and the staff is very friendly and helpful.
Stayed 3 nights in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a few days with my family for a holiday staycation. The Peninsula was the perfect choice for us. At the holidays the Peninsula is decked out in beautiful holiday decor and it still felt like Christmas even though we were not at home and had no snow this holiday. The layout of our room and the amenities in it were perfectly thought out. We never doubted that the housekeeping service was doing a top-notch job because every corner of our room was spotless -- as was the rest of the hotel. They do a lovely turndown service as well. My family visited the pool every day and it was a fantastic experience. The pool is beautiful, so clean and well-maintained. The jacuzzi/hot tub and locker rooms are also very clean and well maintained. With the hotel's Covid precautions you need to book pool time in advance. This helps keep the number of people down so you can social distance...we appreciated that. I went to the spa and scheduled a couple of services. My therapist, Neel, was so courteous and really knew what she was doing. She was thoughtful and friendly and made sure I was comfortable. All the details are covered at the spa. It's pricey but if you can afford it, make an effort to go. Overall a great experience!
Stayed 3 nights in Dec 2021