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Nice hotel, staff was super friendly and there was a park view! The only thing is that if you go when it starts getting cold the hotel runs on a two pipe ac unit... so if the heat is on in the lobby, it’s also on in your room. And in the gym! If you’re cold natured that’s fine, but I was hot and ...
Service is exceptional, even when they’re at full capacity due to the Festival of Lights. We’re glad that we chose the intercontinental, it’s privileged location in downtown Chicago provided convenient access to the Magnifocent mile, Navy pier and some cool paced that my wife knows.
From being greeted outside the hotel, having my bags taken in for me, being able to check in early.. the staff is SUPER friendly.. and the view was priceless. The restaurant in the lobby was also super good!
I made this reservation for a coworker for a conference. He was very impressed with the hotel. I was staying at the Swissotel and came over for a cocktail one evening and back the next morning for breakfast. Will look at staying here myself for personal and/or business next time I am in Chicago.
The check in experience was the easiest and best I've ever experienced anywhere. The staff could not have been nicer. The room and bath were nice and large. I chose this location because of the theatre where I was to attend a concert in the evening. The whole experience was good. I would definitely ...
Checking into the hotel set the tone of the stay. The front desk staff exhibited exceptional customer service and made us feel very welcomed. The room was quiet and very comfortable and breakfast was a plus in the morning.
The location is great, next to shopping and resteraunts. The room has great views of the lake. The staff was friendly and responsive. Definitely recommend.
I had a good experience here. We were in town for a football game and the hotel was in walking distance to our destination. The staff was friendly and helpful. The room was clean and comfortable.
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