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My kids loved this compared to the other more expensive placed we stayed in the Loop. This place had a large open interior rather than long dark hallways where you feel like you're in a tunnel and have no idea where you are. Breakfast was great, I wish we had stayed here our whole trip. It was also ...
We visited Chicago after staying in Waukegan for our sons Navy bootcamp graduation. This hotel is in the heart of everything and the staff is amazing! From the concierge, to the front desk, to the manager who escorted us to a special event they were having for their guests the day we arrived! We ...
From being greeted outside the hotel, having my bags taken in for me, being able to check in early.. the staff is SUPER friendly.. and the view was priceless. The restaurant in the lobby was also super good!
Very quiet room with nice view over Chicago. Very comfortable. Excellent gym. Restaurant is disappointing. Very typical american cuisine with no taste nor style. Staff is polite but never smiling.
The check in experience was the easiest and best I've ever experienced anywhere. The staff could not have been nicer. The room and bath were nice and large. I chose this location because of the theatre where I was to attend a concert in the evening. The whole experience was good. I would definitely ...
Checking into the hotel set the tone of the stay. The front desk staff exhibited exceptional customer service and made us feel very welcomed. The room was quiet and very comfortable and breakfast was a plus in the morning.
Every question was answered politely and offers to obtain information were always followed through with. The hotel is very conveniently located close to many popular sites and the rooms are comfortable, the restaurant is excellent and the staff courteous and professional.
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