Hilton Garden Inn Chicago Downtown/Magnificent Mile

Photo gallery for Hilton Garden Inn Chicago Downtown/Magnificent Mile

Primary image
Indoor pool
32-inch LCD TV with satellite channels
32-inch LCD TV with satellite channels
32-inch LCD TV with satellite channels

Overview of Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
10 E Grand Ave, Chicago, IL, 60611

Explore the area

  • Popular LocationGrant Park13 min walk
  • Popular LocationMillennium Park16 min walk
  • Popular LocationNavy Pier18 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)36 min drive

Choose dates to view prices

About this area

Chicago

Located near the beach, Hilton Garden Inn Chicago Downtown/Magnificent Mile is in Downtown Chicago, a neighbourhood in Chicago with good shopping. The area's natural beauty can be seen at Chicago Riverwalk and Grant Park, while Navy Pier and Chicago Children's Museum are popular area attractions. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Take the opportunity to explore the area for water adventures such as sailing. Guests love the hotel's convenience for public transportation: Grand Station (Red Line) is just steps away and Chicago Station (Red Line) is 7 minutes on foot.

What's nearby

  • Chicago Riverwalk - 8 min walk
  • Northwestern Memorial Hospital - 10 min walk
  • Grant Park - 13 min walk
  • Millennium Park - 16 min walk
  • Navy Pier - 18 min walk

Getting around

  • Grand Station (Red Line) - 1 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare International Airport (ORD) - 36 min drive

About this property

Hilton Garden Inn Chicago Downtown/Magnificent Mile

3-star Chicago hotel in Downtown Chicago, walk to Michigan Avenue
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking and a business centre are on-site.
Hilton Garden Inn Chicago Downtown/Magnificent Mile offers 361 accommodations with a safe and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 62 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Weber Grill

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Covered self-parking fee: USD 62 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Garden Inn Hotel Chicago Downtown Magnificent Mile
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hotel Hilton Garden Inn Chicago Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Magnificent Mile

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 455 out of 971 reviews
5 - Excellent 47%
Rating 4 - Good. 301 out of 971 reviews
4 - Good 31%
Rating 3 - Okay. 110 out of 971 reviews
3 - Okay 11%
Rating 2 - Poor. 58 out of 971 reviews
2 - Poor 6%
Rating 1 - Terrible. 47 out of 971 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water took forever to heat up. Then after my shower others had the same issue. We came a few hours early and they wanted to charge $25 for early check in so we checked our luggage, inconveniencing the staff. Expedia tried to get ahold of the hotel numerous times in attempt to move the reservation. No luck so now need to make two four hour drives to Chicago. We tried to get ahold Of the hotel numerous times during the drive in to confirm where to park with no luck. We eventually got ahold of someone after trying every dept in the menu but he didn't know. This caused allot of stress prior to the visit.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities, friendly staff, easy check in and check out, and good area
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice location for our first time in Chicago!
Stayed 4 nights in Jun 2022

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose Valentin / Complex Front Desk Manager He could not have been any more accommodating. I had a great stay here thank you.
Stayed 1 night in Jun 2022

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Not understanding of me needing to change date
Stayed 4 nights in Jun 2022