Arrived at checkin time from a long drive from KY. The clerk said the room wasn't ready and it was rather silly to expect to check in exactly at the time quoted (??). We had nowhere to go and they have no lobby, so we had to sit in our car in 20 degree weather for an hour. Note that we saw no staff cleaning or exit the rooms during that time. The room was reasonably clean, had a decent bed, free internet, fridge, but old pillows made of lumps. Old toilet that clogged quickly, but bathroom reasonably clean. Unfortunately, a couple on the second floor above us decided to walk around until nearly 3:00a.m. and the ceiling creaked so loudly I was unable to sleep. Interestingly, you cant control your room temp and have to tell the ckerk and they will control it via internet.Day two was better as folks checked out. The hotel has free parking and was within walking distance of any type of food, coffee, entertainment and all public transportation (we don't drive around Chicago). Overall, it was an average place in a great location at a decent price.
The Whitehall is a nice hotel which is right off of Michigan Avenue and within walking distance of many premium shopping areas, Millenium Park and the art Institute. The hotel staff was polite. The only issue I noted was the fact that 1 of the hotel's 2 elevators was out of service. According to hotel staff it had not functioned in weeks. Thankfully I was located on the 3 rd floor and took the stairs most of the time. However, it was definitely an inconvenience since the elevators only had capacity for 5 guests.
Very comfortable hotel with extremely friendly staff. Great location, good amenities, lovely restaurant downstairs. Bar deserves its own mention as the Cocktail Director up there is a genius, we enjoyed it immensely. Nice having two solid nightlife choices right there in your hotel!
Received VIP+ free early check-in, free room upgrade from king bedroom to suite, two complimentary drink tickets (given that drinks are $15-$18 at the bar that's substantial!).
We had an awesome weekend thanks to the Dana hotel and spa. It was a nice weekend getaway to the city with restaurants and shops all with walking distance. The staff at this hotel are so very nice and helpful. We will definitely return!
This downtown Chicago, Illinois hotel is a 4 blocks from Michigan Street and Water Tower and within a mile of Millennium …More
this hotel had the cleanest hotel room I had ever seen. It also smelled really nice. The staff was very helpful. They have a fridge and a microwave close to the lobby so we were able to save and then heat our Giordanno's leftovers. I addition, the breakfast is good and they have plenty of room to eat comfortably. I definitely recommend it.
Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.
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