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Overview of Embassy Suites Chicago Downtown

Photo gallery

Featured image
Hypo-allergenic bedding, pillow-top beds, in-room safe
Hypo-allergenic bedding, pillow-top beds, in-room safe
Flat-screen TV, pay-per-view films
Fridge, microwave, coffee/tea maker

Embassy Suites Chicago Downtown

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationChicago Riverwalk9 min walk
    Popular LocationNorthwestern Memorial Hospital9 min walk
    Popular LocationChicago Water Tower10 min walk
    AirportChicago, IL (ORD-O'Hare Intl.)21 min drive

Choose dates to view prices

1 King Suite Accessible with Bathtub

4.6/5 guest room rating
  • Sleeps 4
  • 1 King Bed

1 King Suite Accessible with Roll-In Shower

4.3/5 guest room rating
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

4.4/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, View, Corner

No guest room rating
  • Sleeps 6
  • 2 Double Beds

Two Room Suite, 2 Doubles, City View

4.2/5 guest room rating
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Corner

5/5 guest room rating
  • Sleeps 6
  • 2 Double Beds

Two Room Suite, 1 King Bed

4.6/5 guest room rating
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Room Suite, 2 Doubles

4.3/5 guest room rating
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Two Room Suite, 1 King Bed, City View

4.5/5 guest room rating
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

About this area

Chicago

Located near the beach, Embassy Suites Chicago Downtown is in Chicago's River North neighbourhood, an area with good shopping. House of Blues Chicago and Chicago Theatre are cultural highlights, and some of the area's popular attractions include Navy Pier and Lincoln Park Zoo. Field Museum of Natural History and John G. Shedd Aquarium are not to be missed. Kayaking, windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Grand Station (Red Line) is just steps away and Chicago Station (Red Line) is 5 minutes on foot.
Popular Location

What's nearby

  • Chicago Riverwalk - 9 min walk
  • Northwestern Memorial Hospital - 9 min walk
  • Chicago Water Tower - 10 min walk
  • Water Tower Place - 11 min walk
  • John Hancock Center - 12 min walk

Getting around

  • Grand Station (Red Line) - 1 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare International Airport (ORD) - 21 min drive

Restaurants

  • Osteria Via Stato — 1 min walk
  • Bohemian House - 3 min walk
  • Mastro's Steakhouse - 3 min walk
  • Star of Siam - 4 min walk
  • India House - 4 min walk

About this property

Embassy Suites Chicago Downtown

4-star Chicago hotel in River North, walk to House of Blues Chicago
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. On-the-go breakfast is free. Other amenities include a bar/lounge, WiFi in public areas and valet parking. All 368 rooms provide conveniences such as sofa beds and sitting areas, plus pillowtop beds and flat-screen TVs with satellite channels. Other amenities available to guests include WiFi, wired Internet and fridges.
Embassy Suites Chicago Downtown offers 368 forms of accommodation with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature pillowtop mattresses. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Flat-screen televisions come with premium satellite channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and public transport

  • Valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Separate sitting area

See similar properties

Policies

Check-in

Check-in from 4 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to December 31 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 69 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number Hotel License

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Downtown Embassy Suites
Embassy Suites
Embassy Suites Chicago Downtown
Embassy Suites Hotel Chicago Downtown
Chicago Embassy Suites
Embassy Downtown Lakefront Suites
Embassy Suites Chicago
Embassy Suites Chicago Downtown Hotel
Embassy Suites Chicago Chicago
Embassy Suites Chicago Downtown Hotel
Embassy Suites Chicago Downtown Chicago
Embassy Suites Chicago Downtown Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Embassy Suites Chicago Downtown and receive a full refund?
Yes, Embassy Suites Chicago Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy Suites Chicago Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Embassy Suites Chicago Downtown?
As of 14 Apr 2021, prices found for a 1-night stay for 2 adults at Embassy Suites Chicago Downtown on 22 Apr 2021 start from £108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Embassy Suites Chicago Downtown have a pool?
Yes, this property has an indoor pool.
Is Embassy Suites Chicago Downtown pet-friendly?
No, pets are not allowed at this property.
How much is parking at Embassy Suites Chicago Downtown?
Valet parking is available for USD 69 per night.
What time is check-in at Embassy Suites Chicago Downtown?
Check-in is from 4 PM - 2 AM.
What time is check-out at Embassy Suites Chicago Downtown?
Checkout is at 11:00 AM.
Where is Embassy Suites Chicago Downtown located?
Located in River North, this hotel is steps away from Chinese Consulate and State Street. House of Blues Chicago and Chicago Riverwalk are also within 10 minutes. Grand Station (Red Line) is only a 2-minute walk and Chicago Station (Red Line) is 5 minutes.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 725 out of 1437 reviews
5 - Excellent 50%
Rating 4 - Good. 459 out of 1437 reviews
4 - Good 32%
Rating 3 - Okay. 149 out of 1437 reviews
3 - Okay 10%
Rating 2 - Poor. 60 out of 1437 reviews
2 - Poor 4%
Rating 1 - Terrible. 44 out of 1437 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good stay it’s just a lot of things is shut down due to Covid.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the cleanliness and the staff was very accommodating. I didn’t like the parking because it was off-site, although they did offer valet parking for $70.00 which is a bit much.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy Suites Specifically Chicago Downtown is a perfect getaway for a family of Five! With everything so close. We walked to our entertainment and then the evening played out with a comfy two room suite were my wife laid down and listened to the never-ending laughter because we all were so so comfortable! Perfect!
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the parking cost of 69.00 per vehicle we had two vehicles so the parking was as much as our room.
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2021

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