Embassy Suites by Hilton Chicago Downtown River North

Photo gallery for Embassy Suites by Hilton Chicago Downtown River North

Primary image
Indoor pool
Flat-screen TV, pay-per-view films
Hypo-allergenic bedding, pillow-top beds, in-room safe
Hypo-allergenic bedding, pillow-top beds, in-room safe

Overview of Embassy Suites by Hilton Chicago Downtown River North

Embassy Suites by Hilton Chicago Downtown River North

4.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
600 N State St, Chicago, IL, 60654

Explore the area

  • Popular LocationNorthwestern Memorial Hospital9 min walk
  • Popular LocationChicago Riverwalk9 min walk
  • Popular LocationChicago Water Tower9 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)29 min drive

Choose dates to view prices

About this area

Chicago

Located near the beach, Embassy Suites by Hilton Chicago Downtown River North is in Downtown Chicago, a neighbourhood in Chicago with good shopping. Chicago Theatre and Art Institute of Chicago are cultural highlights, and some of the area's popular attractions include Navy Pier and Chicago Children's Museum. Lincoln Park Zoo and Field Museum of Natural History are not to be missed. Kayaking, windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Grand Station (Red Line) is just steps away and Chicago Station (Red Line) is 5 minutes on foot.

What's nearby

  • Northwestern Memorial Hospital - 9 min walk
  • Chicago Riverwalk - 9 min walk
  • Chicago Water Tower - 9 min walk
  • Water Tower Place - 11 min walk
  • John Hancock Center - 12 min walk

Getting around

  • Grand Station (Red Line) - 2 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare International Airport (ORD) - 29 min drive

Restaurants

  • Eggsperience Cafe - 2 min walk
  • Bijan's Bistro - 2 min walk
  • True Food Kitchen - 2 min walk
  • Pizzeria Due - 2 min walk
  • Steak 48 - 2 min walk

About this property

Embassy Suites by Hilton Chicago Downtown River North

4-star Chicago hotel in Downtown Chicago, walk to Michigan Avenue
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Full breakfast is free. Other amenities include a bar/lounge, WiFi in public areas and valet parking. All 368 rooms provide conveniences such as sitting areas and fridges, plus pillowtop beds and flat-screen TVs with satellite channels. Other amenities available to guests include WiFi, wired Internet and microwaves.
Embassy Suites by Hilton Chicago Downtown River North offers 368 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Flat-screen televisions come with premium satellite channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and public transport

  • Valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Downtown Embassy Suites
Embassy Suites
Embassy Suites Chicago Downtown
Embassy Suites Hotel Chicago Downtown
Chicago Embassy Suites
Embassy Downtown Lakefront Suites
Embassy Suites Chicago
Embassy Suites Chicago Downtown Hotel
Embassy Suites Chicago Downtown
Embassy Suites by Hilton Chicago Downtown River North Hotel
Embassy Suites by Hilton Chicago Downtown River North Chicago

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 578 out of 1165 reviews
5 - Excellent 50%
Rating 4 - Good. 323 out of 1165 reviews
4 - Good 28%
Rating 3 - Okay. 151 out of 1165 reviews
3 - Okay 13%
Rating 2 - Poor. 60 out of 1165 reviews
2 - Poor 5%
Rating 1 - Terrible. 53 out of 1165 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a lot of problems with staff ignoring my requests for service. I had to ask multiple times to have our room cleaned and for things like towels, toilet paper, coffee, garbage emptied. This was all ignored over our stay until I finally had to get angry and demand action at the front desk. I paid a lot to stay at this hotel and I had miserable service.
Stayed 3 nights in May 2022

3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast at the Hotel makes Embassy stand out for sure! Plenty of options and omelette made to order !
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying here and it is a fabulous hotel
Stayed 3 nights in Apr 2022

3/5 Okay

Liked: Cleanliness, property conditions & facilities
El servicio no es tan especializado. Su localización es muy buena. Pero esperaba mas del servicio
Stayed 3 nights in Apr 2022

3/5 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location if want to walk to most locations on MagMile or Bean area
Stayed 2 nights in Apr 2022