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Congress Plaza Hotel

3.5 star property
Downtown Chicago's iconic landmarks like the Museum of Contemporary Photography await exploration, with convenient dining options to fuel each day's adventures

Choose dates to view prices

Experience the vibrant energy of Chicago at Congress Plaza Hotel, where shopping and dining meet. Enjoy a meal at one of the two on-site restaurants, unwind with a coffee or cocktail from the coffee shop/cafe or 2 bars, and stay connected with free in-room WiFi. Guests rave about this hotel's central location near Auditorium Building and Theatre.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is £113
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(226 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 6

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(568 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(502 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(132 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

7.8 out of 10
Good
(72 reviews)
  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(57 reviews)
  • 251 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(158 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Lakefront Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Lakefront Suite

  • Sleeps 2

View all photos for Accessible Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Room

  • Sleeps 4

View all photos for Standard Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2

View all photos for King Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Lake View

  • Sleeps 2

View all photos for Standard Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Two Double Room

  • Sleeps 4

View all photos for Two Double Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Double Room with Lake View

  • Sleeps 4

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2

View all photos for Suite with City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite with City View

  • Sleeps 2

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About the area

Near a metro station, Congress Plaza Hotel is in Downtown Chicago, a walkable area in Chicago with good shopping. Auditorium Building and Theatre and Museum of Contemporary Photography are cultural highlights, and some of the area's notable landmarks include Fine Arts Building and Mergenthaler Lofts. Columbia College Chicago and Spertus Institute of Jewish Studies are two other places to visit that come recommended. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property. Guests love the hotel's central location for the sightseeing. It's also convenient for public transportation: Harrison Station is 5 minutes on foot and Harold Washington Library Station is 6 minutes. Visit our Chicago travel guide
Map
520 South Michigan Avenue, Chicago, IL, 60605

What's nearby

  • Buckingham Fountain
    Buckingham Fountain
    6 min walk - 0.4 miles
  • Art Institute of Chicago
    Art Institute of Chicago
    8 min walk - 0.5 miles
  • Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads
    Millennium Park
    9 min walk - 0.5 miles
  • Auditorium Building and Theatre
    2 min walk - 0.1 miles
  • Columbia College Chicago
    2 min walk - 0.1 miles

Getting around

  • Chicago Van Buren Street Station
    2 min walk
  • Harrison Station
    5 min walk
  • Chicago O'Hare International Airport (ORD)
    37 min drive

Restaurants

  • Epic Burger
    4 min walk
  • Starbucks
    5 min walk
  • Maharaj Indian Grill
    5 min walk
  • Fontano's Pizza and Subs
    3 min walk
  • Lao Sze Chuan
    4 min walk

About this property

Congress Plaza Hotel

Hotel near Columbia College Chicago
Located close to Auditorium Building and Theatre and Museum of Contemporary Photography, Congress Plaza Hotel provides shopping on-site, a coffee shop/cafe and a hair salon. Enjoy a meal at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
Other perks include:
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • A lift, bike parking and a front desk safe
  • Concierge services, wedding services and a 24-hour front desk
  • Guest reviews say great things about the central location and helpful staff
Room features
All 870 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free Internet and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • TVs with premium channels
  • Separate sitting areas, fridges and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)
  • Limited on-site self parking

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Is Congress Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Congress Plaza Hotel?

As of 26 Apr 2026, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on 27 Apr 2026 start from £113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Congress Plaza Hotel?

Self-parking is available for USD 62.00 per night.

What time is check-in at Congress Plaza Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 49.00 (subject to availability).

What time is check-out at Congress Plaza Hotel?

Checkout is at noon. Late checkout is available for USD 59.00 (subject to availability).

Where is Congress Plaza Hotel located?

Located in Downtown Chicago, this hotel is steps away from Columbia College Chicago, Museum of Contemporary Photography and Auditorium Building and Theatre. Spertus Institute of Jewish Studies and Fine Arts Building are just steps away. Harrison Station and Chicago Van Buren Street Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Congress Plaza Hotel Reviews

8.0

Very good

8.2

Cleanliness

7.6

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 4551 out of 10139 reviews
Rating 8 - Good. 2685 out of 10139 reviews
Rating 6 - Okay. 1555 out of 10139 reviews
Rating 4 - Poor. 731 out of 10139 reviews
Rating 2 - Terrible. 617 out of 10139 reviews

Reviews

Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy and location was great.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and views!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location and the staff is always nice.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but good historical feel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little difficult, but the location is great and there was a lot to do in the area. The staff was wonderful and we enjoyed the history of the hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful architecture and haunted! Wonderful hotel in downtown Chicago with amazing views of the lake.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel! It’s very clean and very beautiful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was clean and easy to check in and out. It was near the city and staff was friendly.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel was very clean. Everyone was super helpful and nice. Parking was close and affordable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities
Clean room, nice hotel, nice staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels were dirty, staff were hide to find for help, but overall great stay and comfortable place to stay and sleep!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities
Love this place. Great amenities! Great location! Cool old building.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful getting us rides and directions for what we wanted to do
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Steve, the doorman, was excellent and helpful. The hotel has a charming, old world elegance with a friendly vibe. Great location. Would come back.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sinead

Liked: Cleanliness
Great location and historic building. Guest rooms bathrooms could do with updating. Guestrooms are great size and high ceilings.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Staff & service, amenities, property conditions & facilities
Nice quiet hotel walking distance to a lot of the tourist hot spots. Hotel was nice, could use some cleaning. Hotel is magnificent.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of shopping and restaurants. Clean hotel.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Geraldine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location for where we needed to be in the city. It’s a very dated hotel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Fausto

Liked: Cleanliness, staff & service, amenities
The location is great Towels are small even for a standard size person Restaurant is not good but rest staff is friendly
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Anelia McLavy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was bright and open. Great view. Doorman Steve was so helpful and friendly.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is always well maintained, very clean and tidy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jocelmarie

Liked: Cleanliness, staff & service
The room is cozy and decent
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service
We hope that someone buys The Congress and loves it and cares for it .. it is a beautiful hotel in an amazing location BUT it needs some TLC
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The lake view was beautiful and the location was excellent. Staff were friendly and Chris, the bartender, was an amazing historic resource. Thanks for the stay everyone! Ya’ll made our first time in Chicago comforting.
Stayed 4 nights in Mar 2026