Title: citizenM Chicago Downtown Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # citizenM Chicago Downtown Travelers enjoy urban convenience at this downtown Chicago hotel where 24-hour dining meets business-friendly amenities in the heart of the city ## Photo gallery for citizenM Chicago Downtown ![Property amenity - citizenM Chicago Downtown (Chicago)](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/7923a1d8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - citizenM Chicago Downtown (Chicago)](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/bc9a17b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (USD 20.00 per person) - citizenM Chicago Downtown (Chicago)](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/83c82ff2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - citizenM Chicago Downtown (Chicago)](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/5829e342.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, 1 King Bed (View) | Premium bedding, pillow-top beds, in-room safe, desk - citizenM Chicago Downtown (Chicago)](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/bd7c3671.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies CitizenM Chicago Downtown offers modern comfort near Michigan Avenue. Guests can fuel up at CanteenM before hitting the gym or walking to Millennium Park. Enjoy free in-room WiFi, 24/7 business facilities, and helpful staff always ready to assist. ## Reviews 9.4 Exceptional ## Popular amenities - Free Wi-Fi - Air-conditioning - Business services £85 includes taxes & fees 1 Feb - 2 Feb ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/w4000h2662x0y0-94d02a9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Pillow-top bed Rainfall showerhead Hydromassage showerhead - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (High Floor) ![Room, 1 King Bed (High Floor) | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/w3997h2667x0y0-096b01e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) 8.0 Very good 4 reviews ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Pillow-top bed Rainfall showerhead Hydromassage showerhead - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/c121d3ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Pillow-top bed Rainfall showerhead Hydromassage showerhead - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed (View) ![Premium Room, 1 King Bed (View) | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/bd7c3671.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (View) ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Pillow-top bed Rainfall showerhead Hydromassage showerhead - 151 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/5500/5467/66b60053_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Chicago Dwtn - The Mart by IHG Downtown Chicago - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 2,109 reviews £96 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Chicago-Hotels-Holiday-Inn-Chicago-Mart-Plaza.h5467.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=1b5a23cc-c2e0-40ac-bcf7-675ecfe49b2c&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/15100/15092/e4fb07c4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Drake Downtown Chicago - Pet-friendly - Restaurant - Air-conditioning - Gym 8.8 Excellent 1,381 reviews £103 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Chicago-Hotels-The-Drake.h15092.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=1b5a23cc-c2e0-40ac-bcf7-675ecfe49b2c&top_cur=GBP) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13500000/13492100/13492029/c205747e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn Chicago Downtown Magnificent Mile Downtown Chicago - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.6 Exceptional 443 reviews £121 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Chicago-Hotels-Residence-Inn-Chicago-Downtown-Magnificent-Mile.h13492029.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=1b5a23cc-c2e0-40ac-bcf7-675ecfe49b2c&top_cur=GBP) Ad ![Breakfast and dinner served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/11100/11076/fe0f5975_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Omni Chicago Hotel Downtown Chicago - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,670 reviews £161 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Chicago-Hotels-Omni-Chicago-Suites-Magnificent-Mile.h11076.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=1b5a23cc-c2e0-40ac-bcf7-675ecfe49b2c&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1730000/1723300/1723215/c665b589_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trump International Hotel & Tower Chicago Downtown Chicago - Pool - Spa - Pet-friendly - Free Wi-Fi 9.4 Exceptional 1,816 reviews £255 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Chicago-Hotels-Trump-International-Hotel-Tower-Chicago.h1723215.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=1b5a23cc-c2e0-40ac-bcf7-675ecfe49b2c&top_cur=GBP) Ad ![Premium bedding, in-room safe, desk, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26800/26728/w4000h2662x0y0-3d5c6e98_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel 55 Downtown Chicago - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,542 reviews £122 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Chicago-Hotels-Hotel-55.h26728.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=1b5a23cc-c2e0-40ac-bcf7-675ecfe49b2c&top_cur=GBP) Ad ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/3000000/2470000/2463500/2463437/f1ee0c52.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### theWit Chicago, a Hilton Hotel Downtown Chicago - Spa - Restaurant - Air-conditioning - Gym 9.0 Wonderful 1,002 reviews £136 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Chicago-Hotels-TheWit-Chicago-A-DoubleTree-By-Hilton-Hotel.h2463437.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=1b5a23cc-c2e0-40ac-bcf7-675ecfe49b2c&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/22700/22684/7744cb58_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Claridge House Chicago, Tapestry Collection by Hilton Downtown Chicago - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,516 reviews £71 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Chicago-Hotels-Claridge-House-Chicago.h22684.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=1b5a23cc-c2e0-40ac-bcf7-675ecfe49b2c&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/8100/8079/9d783fbd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmer House a Hilton Hotel Downtown Chicago - Pool - Spa - Pet-friendly - Restaurant 8.4 Very good 2,246 reviews £143 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Chicago-Hotels-Palmer-House-A-Hilton-Hotel.h8079.Hotel-Information?chkin=2026-1-22&chkout=2026-1-23&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=1b5a23cc-c2e0-40ac-bcf7-675ecfe49b2c&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/92000000/91140000/91139000/91138950/527c7b7f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Chicago Downtown Chicago - Pool - Spa - Pet-friendly - Free Wi-Fi 9.2 Wonderful 90 reviews £390 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Chicago-Hotels-The-St-Regis-Chicago.h91138950.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=1b5a23cc-c2e0-40ac-bcf7-675ecfe49b2c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-CitizenM-Chicago-Downtown.h82652306.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-CitizenM-Chicago-Downtown.h82652306.Hotel-Information) ## About the area Located in Downtown Chicago, a neighbourhood in Chicago, citizenM Chicago Downtown is near a metro station. Chicago Theatre and Art Institute of Chicago are cultural highlights, and travellers looking to shop may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a game? See what's going on at Soldier Field or McCormick Place. Guests love the hotel's central location. [Visit our Chicago travel guide](https://www.expedia.co.uk/Chicago.dx178248) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.88696%2C-87.62504&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=m76Mkbabu5wnHUQ-hr1TmjCE0XE=) 80 East Wacker Place, Chicago, IL, 60601 ### What's nearby - Michigan Avenue \- 1 min walk \- 0.0 miles - Chicago Riverwalk \- 2 min walk \- 0.1 miles - Millennium Park \- 5 min walk \- 0.3 miles - Chicago Theatre \- 5 min walk \- 0.3 miles - Cloud Gate \- 6 min walk \- 0.4 miles ### Getting around - Millennium Station - 4 min walk - State Station - 4 min walk - Chicago Midway Airport (MDW) - 32 min drive ### Restaurants - ‪LH Rooftop - ‬3 min walk - ‪The Royal Sonesta Chicago Downtown - ‬2 min walk - ‪Smashburger - ‬2 min walk - ‪Bar Pendry - ‬1 min walk - ‪Sweetwater Tavern & Grille - ‬1 min walk ## About this property ### citizenM Chicago Downtown Upscale hotel near Michigan Avenue A short walk from Chicago Riverwalk and Millennium Park, citizenM Chicago Downtown provides a coffee shop/cafe, a bar and a gym. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch and dinner. Free in-room WiFi and a 24-hour business centre are available to all guests. Other perks at this hotel include: - Buffet breakfast (surcharge), express check-out and express check-in - Coworking spaces, a banquet hall and 3 meeting rooms - Smoke-free property, a 24-hour front desk and coffee/tea in reception - Guest reviews give top marks for the overall value, central location and helpful staff Room features All 280 rooms have comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with hydromassage showers and eco-friendly toiletries - 43-inch LED TVs with cable channels - Wardrobes/cupboards, fridges and heating ## Similar properties ![Reception hall](https://images.trvl-media.com/lodging/2000000/1890000/1880400/1880320/8076f539.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eurostars Magnificent Mile Downtown Chicago - Spa - Free Wi-Fi - Air-conditioning - Gym 9.0 Wonderful 3,175 reviews £82 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=1880320&PinnedHotelID=1880320&HadPinnedHotel=true®ionId=-1&adults=2) ![Ballroom](https://images.trvl-media.com/lodging/1000000/20000/17600/17543/fa2dd97c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Sonesta Chicago Downtown Downtown Chicago - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 3,249 reviews £128 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=17543&PinnedHotelID=17543&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/27000000/26920000/26910700/26910691/747fff56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arlo Chicago Downtown Chicago - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,936 reviews £99 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=26910691&PinnedHotelID=26910691&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/10000000/9070000/9069700/9069667/0ec157ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Centric The Loop Chicago Downtown Chicago - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 2,363 reviews £102 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=9069667&PinnedHotelID=9069667&HadPinnedHotel=true®ionId=-1&adults=2) ![55-inch LCD TV with cable channels, TV, pay films](https://images.trvl-media.com/lodging/1000000/10000/4200/4200/bb12c333.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L7 Chicago by LOTTE Downtown Chicago - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 3,540 reviews £123 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=4200&PinnedHotelID=4200&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/40000/34500/34496/fc2e9615.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Allegro Royal Sonesta Hotel Chicago Loop Downtown Chicago - Pet-friendly - Air-conditioning - Gym - Breakfast available 9.0 Wonderful 2,392 reviews £117 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=34496&PinnedHotelID=34496&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2680000/2675400/2675313/5bec7925.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### River Hotel Downtown Chicago - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 4,912 reviews £78 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=2675313&PinnedHotelID=2675313&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; American cuisine ](https://images.trvl-media.com/lodging/4000000/3030000/3023900/3023837/f57ccf79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Sonesta Chicago River North Downtown Chicago - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 2,393 reviews £117 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=3023837&PinnedHotelID=3023837&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/120000/116700/116674/da03d6b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Silversmith Hotel Chicago Downtown Downtown Chicago - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.2 Wonderful 2,201 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=116674&PinnedHotelID=116674&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/77000000/76460000/76459200/76459163/f1a5921f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco Chicago Downtown - Riverwalk by IHG Downtown Chicago - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 3,597 reviews £101 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=76459163&PinnedHotelID=76459163&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - CanteenM - open 24/7 ### Things to do - Gym - TV in common areas ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Housekeeping on request ### Business services - 24-hour business centre - 3 meeting rooms - Computer station - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (152 centimetre wide door) - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity (86 centimetre high) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (86 centimetre high) - Wheelchair-accessible restaurant ### More - 1 building - 10 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2022 - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoke-free property - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch LED TV with cable channels - IPad - IPod dock ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability Late check-out fee: USD 69 Express check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Guests are recommended to download the property's CitizenM mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 20.00 per person - Late check-out fee: USD 69 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available On-site parties or group events are strictly prohibited Long-term renters welcome This property uses wind and solar energy, plus eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is not required for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Citizenm Chicago Chicago CitizenM Chicago Downtown Hotel CitizenM Chicago Downtown Chicago CitizenM Chicago Downtown Hotel Chicago ## Frequently asked questions ### Is citizenM Chicago Downtown pet-friendly? ### How much does it cost to stay at citizenM Chicago Downtown? ### How much is parking at citizenM Chicago Downtown? ### What time is check-in at citizenM Chicago Downtown? ### What time is check-out at citizenM Chicago Downtown? ### Where is citizenM Chicago Downtown located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## citizenM Chicago Downtown Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 3,184 8 - Good 634 6 - Okay 198 4 - Poor 82 2 - Terrible 97 ## Reviews ### 10/10 Excellent #### Ashley 4 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stay was great and in a great location!! ##### Ashley Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Olivia 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Good stay easy check in and great location ##### Olivia Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Braulio 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room and building, friendly staff, breakfast was delicious ![](https://a.travel-assets.com/ugc/hotel-reviews/d8eae60a-e104-44e4-a68d-12d877298f06-1767547942787.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/82f053cd-5353-413a-9fed-b5a6e79db669-1767547943023.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Braulio Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Monica 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location ##### Monica Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Gregory 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Amenities, Clean, Great location, friendly staff. ##### Gregory Stayed 3 nights in Dec 2025 ### 8/10 Good #### Maejina Sheena 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities From check-in to check-out, everything was smooth and pleasant. The staff were kind and accommodating, the room was clean and relaxing, and the atmosphere was peaceful. Thank you for a great stay! ##### Maejina Sheena Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Ricardo 4 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms, great technology, newly renovated ##### Ricardo Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Isabel 8 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was super friendly and helpful, even getting us into our room hours before our check in time. The room was very clean and had an amazing view of Michigan Avenue. The hotel itself is in a central location and perfect for getting around the city. Highly recommend staying here! ##### Isabel Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Mia 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes very nice rooms easy to use, nice staff ##### Mia Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### bryan 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Great staff, breakfast was amazing ##### bryan Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Savannah 17 Dec 2025 Liked: Cleanliness, property conditions & facilities Room was so comfy and clean, service was amazing . ##### Savannah Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Lizl Helen 2 Jan 2026 99% of the staff were fantastic-food was excellent- gym was clean and filled with every machine possible - location was good ##### Lizl Helen Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Gokce 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, friendly staff, great breakfast, amazing location. ##### Gokce Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Tanzim 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room and friendly staff. ##### Tanzim Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Antonio 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was great. Staff was super helpful. Rooms are super quiet, neat and tech friendly like never seen before. Ambiance was also very nice. ##### Antonio Stayed 4 nights in Dec 2025 ### 8/10 Good #### Marc 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, fun and friendly staff, cozy room ##### Marc Stayed 2 nights in Nov 2025 ### 8/10 Good #### Xavier 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean hotel, good location close to everything, friendly and helpful staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/fb837551-193c-4388-a9c8-83f5d1df9fc8-1763339825564.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/29aeff2e-a0ea-4b27-b711-b6a7462abd44-1763339825843.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Xavier Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Abby 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great views, great service. Clean environment. ##### Abby Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Ty 16 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room and friendly staff! Close to central train station and easy uber access. Recommend for couples going to Chicago for a 3-5 day trip and want a cozy room with central city access! ##### Ty Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Cristina 15 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms, excellent staff ##### Cristina Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### DeYanna 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities This room was definitely everything plus more than I expected. Great for a couples night or even in solo trip. ##### DeYanna Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Patricia 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Check in was easy and the room was comfortable and the breakfast was excellent ##### Patricia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Shakeina 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, amazing staff, everything was in walking distance. Definitely worth the stay! ##### Shakeina Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### priscilla jane norwood 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities What a fantastic hotel. The staff were absolutely lovely, so friendly and helpful. We had breakfast there each morning and it was delicious, so much choice. The communal areas were relaxed, vibrant and comfortable. Our room was very comfortable and provided everything we needed. Location was brilliant everything was on our doorstep ##### priscilla jane norwood Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Iain 9 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel in a fantastic location. Hotel staff are excellent and very friendly. ##### Iain Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Bodelwyddan](https://www.expedia.co.uk/Bodelwyddan-Hotels.d6047278.Travel-Guide-Hotels) > > [5 Star Hotels in Hayling Island](https://www.expedia.co.uk/5Star-Hayling-Island-Hotels.s50-0-d181549.Travel-Guide-Filter-Hotels) > > [Hotels with Breakfast in Newcastle-upon-Tyne](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Hotel-With-Breakfast.0-0-d6084526-thotelwithbreakfast.Travel-Guide-Filter-Hotels) > > [Áurea Washington Irving by Eurostars Hotel Company](https://www.expedia.co.uk/Granada-Hotels-Aurea-Washington-Irving-By-Eurostars-Hotel-Company.h15051039.Hotel-Information) > > [Apartamentos Seth Mestral y Llebeig](https://www.expedia.co.uk/Es-Migjorn-Gran-Hotels-Apartamentos-Mestral-Y-Llebeig.h40924139.Hotel-Information) > > [Best Western Plus Hawthorne Terrace Hotel](https://www.expedia.co.uk/Chicago-Hotels-Best-Western-Plus-Hawthorne-Terrace-Hotel.h116850.Hotel-Information) > > [Hotel Bazzoni et du Lac](https://www.expedia.co.uk/Tremezzina-Hotels-Hotel-Bazzoni-Et-Du-Lac.h1856631.Hotel-Information) > > [Sugar Bay Barbados - All Inclusive](https://www.expedia.co.uk/Hastings-Hotels-Sugar-Bay-Barbados-All-Inclusive.h10023253.Hotel-Information) > > [Hotels in Causeway Bay](https://www.expedia.co.uk/Causeway-Bay-Hong-Kong-Island-Hotels.0-n12124-0.Travel-Guide-Filter-Hotels) > > [Hotels with Balcony in Seville](https://www.expedia.co.uk/Seville-Hotels-Hotels-With-Balcony.0-0-d3312-tHotelswithBalcony.Travel-Guide-Filter-Hotels) > > [Hotel Versey Chicago Lincoln Park](https://www.expedia.co.uk/Chicago-Hotels-Hotel-Versey-Chicago-Lincoln-Park.h22993.Hotel-Information) > > [Hotel Montenegro Beach Resort](https://www.expedia.co.uk/Becici-Hotels-Hotel-Montenegro-Beach-Resort.h1531152.Hotel-Information) > > [Star Arctic Hotel & Activities](https://www.expedia.co.uk/Saariselka-Hotels-Star-Arctic-Hotel.h19362341.Hotel-Information) > > [Argiri Resort Hotel Apartments](https://www.expedia.co.uk/Kos-Hotels-Argiri-Resort-Hotel-Apartments.h11499408.Hotel-Information) > > [Hyatt Regency O'Hare Chicago](https://www.expedia.co.uk/Chicago-Hotels-Hyatt-Regency-OHare-Chicago.h5403.Hotel-Information) > > [Hotels in Leeming Bar](https://www.expedia.co.uk/Leeming-Bar-Hotels.d6145118.Travel-Guide-Hotels) > > [Riverside Hotels in Cambridgeshire](https://www.expedia.co.uk/Destinations-In-Cambridgeshire-Riverside-Hotel.0-0-d6046191-triversidehotel.Hotel-Filter-Destinations) > > [Caravan Parks Whitley Bay](https://www.expedia.co.uk/Whitley-Bay-Caravan-Parks.d182694-aaCaravanParks.Travel-Guide-Accommodation) ### Flights > [Flights from Hounslow (LHR) to Monastir (MIR)](https://www.expedia.co.uk/lp/flights/lhr/mir/london-to-monastir) > > [Flights from Entebbe (EBB) to Gulu (ULU)](https://www.expedia.co.uk/lp/flights/ebb/ulu/entebbe-to-gulu) ### Activities ### Packages > [Wawel Castle](https://www.expedia.co.uk/Wawel-Castle-Krakow-Old-Town.d6066493.Attraction) ---