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Hotel lobby is beautiful! Arrived after midnight at O'Hare. Shuttle service was on time, drivers were fantastic! Front desk was efficient, perfect customer service, even at 1 am! I would not stay in the same room because we were next to the elevator, but I plan to stay at the same hotel every time ...
Stayed during the week so might have had different experience on the weekend. Room was clean and spacious; staff was friendly; walked to Rialto Theatre; We would stay here again
The staff went out of their way to accomodate my elderly parents. When their room wasn't ready at check-in, they found suitable rooms for us right away. The check-in staff was top-notch. Breakfast was delicious with many choices, including eggs, waffles (2 sizes), sausage, cereal, fruit, yogurt, ...
From the moment that I walked into the hotel until I left, I can truly say that I had a pleasant experience. Jedika was friendly and informative. In addition, it was convenient and close to area stores, mall, and restaurants. For the price, it was reasonable.
Located in Chinatown, this isn’t close to the hustle and bustle of the loop or Michigan Ave. There is an affordable parking lot at the L close by and ride shares aren’t super expensive. Check in was painless and employees were friendly. Room was clean and met all my expectations. VIP/Expedia Gold ...
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