Embassy Suites - Chicago O'Hare - Rosemont

Photo gallery for Embassy Suites - Chicago O'Hare - Rosemont

Primary image
Indoor pool
Indoor pool
1 bedroom, in-room safe, desk, iron/ironing board
Room amenity

Overview of Embassy Suites - Chicago O'Hare - Rosemont

Embassy Suites - Chicago O'Hare - Rosemont

3.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
5500 N River Rd, Rosemont, IL, 60018

Explore the area

  • Popular LocationDonald E. Stephens Convention Center2 min walk
  • Popular LocationRosemont Theatre5 min walk
  • Popular LocationFashion Outlets of Chicago10 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)7 min drive

Choose dates to view prices

About this area

Rosemont

Located in Rosemont, Embassy Suites - Chicago O'Hare - Rosemont is in the suburbs and near the airport. Enjoy an event or a match at Allstate Arena, and consider making time for LEGOLAND® Discovery Center—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Donald E. Stephens Convention Center - 2 min walk
  • Rosemont Theatre - 5 min walk
  • Fashion Outlets of Chicago - 10 min walk
  • Parkway Bank Park Entertainment District - 11 min walk
  • Rivers Casino - 4 min drive

Getting around

  • Rosemont Station - 13 min walk
  • Rosemont Station - 13 min walk
  • Chicago O'Hare International Airport (ORD) - 7 min drive

Restaurants

  • The Capital Grille - 7 min walk
  • Morton's The Steakhouse - 7 min walk
  • McCormick & Schmick's - 7 min walk
  • Four Roses Pub - 7 min walk
  • Villagio - 8 min walk

About this property

Embassy Suites - Chicago O'Hare - Rosemont

3.5-star Suburban hotel near Donald E. Stephens Convention Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, a free airport shuttle and a free casino shuttle. Other amenities include a bar/lounge, a 24-hour business centre and valet parking.
Embassy Suites - Chicago O'Hare - Rosemont offers 294 accommodations with iPod docking stations and MP3 docking stations. This accommodation has separate living rooms and is furnished with queen sofa beds. 37-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Rosemont hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and safes. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in April 2016.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 33.00 per day; includes in/out privileges)
  • Valet parking on site (USD 42.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Free casino shuttle

Food and drink

  • Free cooked-to-order breakfast available 6 AM–9 AM on weekdays and 7 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Basils Kitchen

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5100.00 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – April 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Separate living room

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 100 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 30 lbs/14 kg)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Self-parking fee: USD 33.00 per day (in/out privileges)
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Pet deposit: USD 100 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Chicago O'Hare Rosemont
Embassy Suites Hotel Rosemont Chicago O'Hare
Embassy Suites Rosemont Chicago O'Hare
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Chicago O'Hare Rosemont Hotel
Embassy Suites Chicago O'Hare Hotel
Embassy Suites Chicago O'Hare
Embassy Suites - Chicago O'Hare - Rosemont Hotel
Embassy Suites - Chicago O'Hare - Rosemont Rosemont
Embassy Suites - Chicago O'Hare - Rosemont Hotel Rosemont

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 547 out of 1001 reviews
5 - Excellent 55%
Rating 4 - Good. 237 out of 1001 reviews
4 - Good 24%
Rating 3 - Okay. 106 out of 1001 reviews
3 - Okay 11%
Rating 2 - Poor. 58 out of 1001 reviews
2 - Poor 6%
Rating 1 - Terrible. 53 out of 1001 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighbors were noisy
Stayed 4 nights in Aug 2022

2/5 Poor

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is tired and dirty. The pool especially wasn't stocked with towels and the area looked unmanaged with garbage and murky water. Our family was grossed out and quickly walked away. The rooms needed an uplift with peeling wall paper and worn furniture. Hotel seemed to pass its prime especially for Embassy Suites standards from previous property locations we've visited. For the price you can get a cleaner and updated hotel near by.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the designs of this hotel. I usually always stay in either the Hyatt or Hilton whenever i come to a convention but that will definitely be changing. I'll be coming back for sure! The space was great for our props and they even give free breakfast and drinks later on. 100/10 I'm gonna be back!!
Stayed 2 nights in Aug 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the part that the staff did not inform me of the price of parking upon my arrival. I didnt find out untill later the day after i checked out
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, suite was spacious. Loved the free breakfast which was really good. Also they provide free drink coupons for the evening. Really worth the money paid I feel
Stayed 2 nights in Jul 2022