The Robey

Photo gallery for The Robey

Primary image
Seasonal outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas
Seasonal outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas
Seasonal outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas
View from room

Overview of The Robey

The Robey

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
2018 W. North Ave., Chicago, IL, 60647

Explore the area

  • Popular LocationFrank Lloyd Wright Home and Studio13 min drive
  • Popular LocationChicago Museum of Science and Industry14 min drive
  • Popular LocationUniversity of Chicago26 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)30 min drive

Choose dates to view prices

About this area

Chicago

The Robey is located in West Town, a neighbourhood in Chicago, and is in the entertainment district and near a metro station. Museum of Contemporary Art and Art Institute of Chicago are cultural highlights of the area. Lincoln Park Zoo and Navy Pier are not to be missed. Discover the area's water adventures with kayaking and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Lincoln Park Zoo - 6 min drive
  • United Center - 10 min drive
  • Frank Lloyd Wright Home and Studio - 13 min drive
  • Chicago Museum of Science and Industry - 14 min drive
  • University of Chicago - 26 min drive

Getting around

  • Damen Station - 2 min walk
  • Chicago Clybourn Station - 19 min walk
  • Chicago O'Hare International Airport (ORD) - 30 min drive

Restaurants

  • Taxim - 2 min walk
  • Dove's Luncheonette - 2 min walk
  • Piece Brewery & Pizzeria - 2 min walk
  • Trenchermen - 2 min walk
  • Big Star - 3 min walk

About this property

The Robey

Art Deco Chicago hotel in West Town, near Concord Music Hall
A restaurant, 3 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site. All 89 soundproofed rooms feature free WiFi and room service. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches such as free minibar items and bathrobes. Change of towels is available on request
The Robey offers 89 air-conditioned accommodations with free minibar items and a safe. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre, a seasonal outdoor pool and complimentary bicycles.

Guests aged under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 49.00 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: USD 5-20 for adults and USD 5-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Access to nearby health club
  • Billiards/pool table
  • Fitness centre
  • Free bike hire
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (1250 square feet)
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Pool hoist on site
  • Portable hoist available
  • Roll-in shower (select rooms)
  • Sign language-capable staff
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Restaurants on site

  • Cafe Robey
  • Up Room
  • Cabana Club

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 October to 7 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 24.65 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • Fitness centre access
  • Fitness/yoga classes
  • Nearby fitness centre access
  • Bicycle storage
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 20 for adults, and USD 5 and USD 20 for children (approximately)
  • Valet parking fee: USD 49.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free in-room WiFi is limited to 24 hours per day
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Robey Hotel Chicago
Robey Hotel
The Robey Hotel
The Robey Chicago
The Robey Hotel Chicago

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 303 out of 456 reviews
5 - Excellent 66%
Rating 4 - Good. 98 out of 456 reviews
4 - Good 21%
Rating 3 - Okay. 28 out of 456 reviews
3 - Okay 6%
Rating 2 - Poor. 18 out of 456 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 456 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, helpful staff. Love the thoughtful daily refill of beverages for the room, instead of ridiculous honorary snack bars that most hotels have.
Stayed 6 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room that had a queen bed and twin loft bed. Nice hotel with cool bars. Great location for restaurants, shops and access to the blue line.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed here for a week due to a gas leak in our apartment. It was a very stressful time for us, but the entire hotel staff especially Stephen at the front desk made us feel at home and went out of their way to make sure we were comfortable and had everything we needed. The hotel amenities (we loved the Le Labo bath products) and the rooms were superb. Will definitely be returning and recommending The Robey to all of our family and friends. Cheers!
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff
Stayed 1 night in Mar 2022

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was no fan in the bathroom. HVAC seemed to always blow cold air or warm air. Could not get it to a comfortable temperature. TV had a flashing light in the back all night long. House keeping was excellent. Cafe and front desk staff were excellent. Overall very enjoyable stay.
Stayed 3 nights in Mar 2022