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Overview of Viceroy Chicago

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  • Penthouse

    Room amenities

    • 1675 sq ft
    • Lake view
    • Sleeps 6
    • 3 King Beds
    More details
  • Superior Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 337 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Queen Beds, Lake View

    4.8/5 guest room rating

    Room amenities

    • 395 sq ft
    • Lake view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Grand Room, 1 King Bed, Lake View

    5/5 guest room rating

    Room amenities

    • 442 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Accessible

    4/5 guest room rating

    Room amenities

    • 395 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 395 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 497 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 395 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, Accessible, Lake View

    Room amenities

    • 678 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 2 Queen Beds, Accessible, Lake View

    Room amenities

    • 398 sq ft
    • Lake view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Grand Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 442 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, Lake View

    5/5 guest room rating

    Room amenities

    • 675 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Lake View

    4.9/5 guest room rating

    Room amenities

    • 395 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Suite, Terrace

    Room amenities

    • 497 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 1 King Bed, Accessible

    Room amenities

    • 334 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
4.8
Exceptional
Rating 5 - Excellent. 956 out of 1158 reviews
5 - Excellent 83%
Rating 4 - Good. 149 out of 1158 reviews
4 - Good 13%
Rating 3 - Okay. 34 out of 1158 reviews
3 - Okay 3%
Rating 2 - Poor. 11 out of 1158 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 1158 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel at the front desk was amazing. Awesome customer service.
Stayed 3 nights in Feb 2021

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, staff and hotel cleanliness was fantastic. The downside was it is not a family friendly hotel. The floor we stayed on had party goers making all kinds of noise all evening, well past 2am. Also, a strong smell of marijuana was evident. We didn’t get much sleep. I didn’t have success trying to order for in-room dining. I called at 8pm and was told they were busy and would call me back, but never did. We grabbed food from the restaurant next door instead. We probably won’t return to this hotel.
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, safe and quiet and the staff was very helpful. Kevin gave us some great advice for nearby dining options, very helpful and professional.
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor, comfy beds, excellent location, friendly staff. My only suggestion is they need to change the shower door. They look brand new, but do not do a good job of keeping the water inside the tub area. I will definitely stay here again.
Stayed 7 nights in Feb 2021

2/5 Poor

Stayed 2 nights in Feb 2021

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