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Overview of Hyatt Place Chicago/Downtown - The Loop

Photo gallery

Featured image
Indoor pool
View from Room
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Hyatt Place Chicago/Downtown - The Loop

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationWillis Tower5 min walk
    Popular LocationMillennium Park12 min walk
    Popular LocationArt Institute of Chicago15 min walk
    AirportChicago, IL (MDW-Midway Intl.)15 min drive

Choose dates to view prices

Room, 1 King Bed with Sofa bed

4.6/5 guest room rating
  • 349 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

4.5/5 guest room rating
  • 419 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

4.6/5 guest room rating
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible

  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

5/5 guest room rating
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

4.4/5 guest room rating
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, City View

4.6/5 guest room rating
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

5/5 guest room rating
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

No guest room rating
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this area

Chicago

Located in Chicago's The Loop neighbourhood, Hyatt Place Chicago/Downtown - The Loop is in the city centre and near a metro station. Merchandise Mart and Civic Opera House are notable landmarks, and some of the area's popular attractions include Navy Pier and Field Museum of Natural History. Consider Concord Music Hall for a night out, and don't miss John G. Shedd Aquarium, a top local attraction. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Willis Tower - 5 min walk
  • Chicago Riverwalk - 6 min walk
  • Millennium Park - 12 min walk
  • Art Institute of Chicago - 15 min walk
  • Cloud Gate - 19 min walk

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 15 min drive

Restaurants

  • Siam Rice - 3 min walk
  • Sushi Sai - 3 min walk
  • Bombay Wraps - 3 min walk
  • 71 South Wacker - 3 min walk
  • Perry's - 3 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

3-star Chicago hotel in The Loop, walk to Willis Tower
A restaurant, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 206 soundproofed rooms feature free WiFi and MP3 docks. For a bit of entertainment, TVs come with digital channels, and guests can also appreciate conveniences like sofa beds and fridges.
Hyatt Place Chicago/Downtown - The Loop offers 206 forms of air-conditioned accommodation with MP3 docking stations and a safe. This accommodation is furnished with double sofa beds. Digital televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 69 per night)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Heating

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch TV
  • TV/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 69 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property registration number Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Hyatt Place Chicago/Downtown - The Loop and receive a full refund?
Yes, Hyatt Place Chicago/Downtown - The Loop offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place Chicago/Downtown - The Loop cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt Place Chicago/Downtown - The Loop?
As of 17 Apr 2021, prices found for a 1-night stay for 2 adults at Hyatt Place Chicago/Downtown - The Loop on 18 Apr 2021 start from £118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hyatt Place Chicago/Downtown - The Loop have a pool?
Yes, this property has an indoor pool.
Is Hyatt Place Chicago/Downtown - The Loop pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Hyatt Place Chicago/Downtown - The Loop?
Self-parking is available for USD 69 per night.
What time is check-in at Hyatt Place Chicago/Downtown - The Loop?
Check-in is from 3:00 PM - 1:00 AM. Late check-in is available during limited hours.
What time is check-out at Hyatt Place Chicago/Downtown - The Loop?
Checkout is at noon.
Where is Hyatt Place Chicago/Downtown - The Loop located?
Located in The Loop, this hotel is within a 10-minute walk of Cadillac Palace Theatre, Willis Tower and Chicago Riverwalk. Skydeck Ledge and 311 S Wacker Dr are also within 10 minutes. Washington-Wells Station is only a 2-minute walk and Ogilvie Transportation Center is 6 minutes.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 578 out of 987 reviews
5 - Excellent 59%
Rating 4 - Good. 265 out of 987 reviews
4 - Good 27%
Rating 3 - Okay. 63 out of 987 reviews
3 - Okay 6%
Rating 2 - Poor. 43 out of 987 reviews
2 - Poor 4%
Rating 1 - Terrible. 38 out of 987 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2021

2/5 Poor

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
We. Are fully researched this property and even called TWICE leading up to our stay to be sure nothing had changed when it comes to COVID and the pool being open daily. We were told on the phone twice that it was a daily, first come/first serve list. We were told 45 minutes swim time a day even up to the DAY BEFORE we left. The day we arrived, we were told our family could only have ONE, 45 minute stay for the entire trip. Which was quite disappointing because we bought two small children and the weather was not great the entire weekend. Instead of possibly discounting us or giving us extra time in the pool based on what we have been told all week, they basically just said you can have a refund and go somewhere else. The manager needs some extensive training when it comes to customer service. And just the entire experience was very disappointing having to find a new hotel after traveling all day long with two children. Also, the pool was very small and very gross. All kinds of THINGS floating around in there, I wouldn’t even feel comfortable swimming in that myself.
Stayed 3 nights in Apr 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was clean and nice and the staff was very friendly. The pool is very small and you have to reserve a 45 min time slot!
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an exceptional service! The room was beautiful and the view beyond any word that can describe it. The staff didn't have my room ready, however they offered other options, but we wait (around 15 mins) since we want the city view and the wait was worth it. Everyday they texted us to see that everything was going well or if we need any recommendation to eat or to go. Overall, was an amazing trip and Hyatt made it so smoothly.
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

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