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Overview of JW Marriott Chicago

Photo gallery

Featured image
Indoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

JW Marriott Chicago

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationWillis Tower3 min walk
    Popular LocationGrant Park12 min walk
    Popular LocationMillennium Park12 min walk
    AirportChicago, IL (ORD-O'Hare Intl.)24 min drive

Choose dates to view prices

Room, 2 Queen Beds, Non Smoking (Interior View)

4.3/5 guest room rating
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Executive Level

3.8/5 guest room rating
  • 445 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Financial District View)

5/5 guest room rating
  • 445 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds, Non Smoking, Executive Level

3.8/5 guest room rating
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Financial District View)

4.3/5 guest room rating
  • 445 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Interior View)

4.5/5 guest room rating
  • 445 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (Financial District View)

4.4/5 guest room rating
  • 930 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Interior View)

4.7/5 guest room rating
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Chicago

Located in Chicago's The Loop neighbourhood, JW Marriott Chicago is in the city centre and near the beach. State Street and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grant Park and Millennium Park. Looking to enjoy an event or a game? See what's going on at Soldier Field, or consider Concord Music Hall for a night out. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with rock climbing and hiking/biking trails.
Visit our Chicago travel guideOpens in a new window
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Map
Popular Location

What's nearby

  • Willis Tower - 3 min walk
  • Art Institute of Chicago - 9 min walk
  • Grant Park - 12 min walk
  • Millennium Park - 12 min walk
  • Cloud Gate - 17 min walk

Getting around

  • Quincy Metro Station - 2 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare International Airport (ORD) - 24 min drive

Restaurants

  • The Florentine — 1 min walk
  • Lobby Bar — 1 min walk
  • The Marq - 3 min walk
  • Marquette Building - 3 min walk
  • Giordano's Pizzeria - 3 min walk

About this property

JW Marriott Chicago

Romantic Chicago hotel in The Loop, walk to Willis Tower
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 610 soundproofed rooms feature WiFi and pillowtop beds. Smart TVs with cable channels and Netflix provide a bit of entertainment, and guests will also find comforts such as premium bedding and down comforters.
JW Marriott Chicago offers 610 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA AT JW CHICAGO has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.1 mi (USD 39 per day)

Food and drink

  • Continental breakfast available for a fee daily 6 AM–10 AM: USD 16-24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Dry cleaning service
  • Corner/local shop
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Bosnian
  • Chinese
  • English
  • Polish
  • Spanish

Business services

  • 37 meeting rooms
  • Business centre
  • Conference space (41973 square feet)

Spa

  • 14 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • Netflix
  • Films for purchase
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

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Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 16 and USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 74 per night
  • Off site parking fee: USD 39 per day (0.1 mi away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

Chicago JW
Chicago JW Marriott
JW Chicago
JW Chicago Marriott
JW Marriott Chicago
JW Marriott Chicago Hotel
JW Marriott Hotel Chicago
Marriott Chicago JW
Marriott JW Chicago
Jw Marriott Chicago Hotel Chicago
JW Marriott Chicago Hotel
JW Marriott Chicago Chicago
JW Marriott Chicago Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at JW Marriott Chicago and receive a full refund?
Yes, JW Marriott Chicago offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Chicago cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at JW Marriott Chicago?
As of 21 Apr 2021, prices found for a 1-night stay for 2 adults at JW Marriott Chicago on 1 May 2021 start from £161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does JW Marriott Chicago have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.
Is JW Marriott Chicago pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at JW Marriott Chicago?
Check-in is from 4:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at JW Marriott Chicago?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is JW Marriott Chicago located?
Located in The Loop, this spa hotel is steps away from Chicago Board of Trade Building and Skydeck Ledge. Willis Tower and State Street are also within 5 minutes. Quincy Metro Station is only a 2-minute walk and LaSalle-Van Buren Station is 5 minutes.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 645 out of 954 reviews
5 - Excellent 68%
Rating 4 - Good. 229 out of 954 reviews
4 - Good 24%
Rating 3 - Okay. 41 out of 954 reviews
3 - Okay 4%
Rating 2 - Poor. 24 out of 954 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 954 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. We rated a 4/5 for amenities because we didn’t have a microwave in our room. We rated a 4/5 on cleanliness because there were items left in our refrigerator and swim trunks left in the bathroom. The spa was very enjoyable but would be a lot more cost efficient if the COVID restrictions weren’t in place. We weren’t able to use the hot tub due to restrictions as well.
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and cheerful and the bathroom was close to perfect. The bed was very comfortable.
Stayed 1 night in Mar 2021

5/5 Excellent

Stayed 2 nights in Dec 2020

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for my parking with the room but still ended up paying 60 for parking
Stayed 1 night in Dec 2020

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