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JW Marriott Chicago

4.5 star property
A serene urban retreat where travelers find a peaceful garden sanctuary and refreshing indoor pool for relaxation after exploring the city

Choose dates to view prices

JW Marriott Chicago combines modern luxury with classic elegance in downtown. Guests can escape the city bustle in the tranquil garden, swim laps in the indoor pool, or book a rejuvenating treatment at SPA AT JW CHICAGO for a complete wellness experience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
The current price is £201
includes taxes & fees
20 Mar - 21 Mar

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Premium bedding
  • City view
  • 445 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
  • 445 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (View)

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
  • City view
  • 445 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
Bathrobes
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Premium bedding
  • City view
  • 930 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (View)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Premium bedding
Pillow-top bed
  • City view
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Executive Level

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Queen Beds, Executive Level

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Premium bedding
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
Bathrobes
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
Bathrobes
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
Bathrobes
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
Bathrobes
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
Bathrobes
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
Bathrobes
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
Bathrobes
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
Bathrobes
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

City view

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Downtown Chicago, a neighbourhood in Chicago, JW Marriott Chicago is near a metro station and near the beach. Michigan Avenue and Navy Pier are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Millennium Park and Grant Park. Looking to enjoy an event or a match? See what's going on at Soldier Field or United Center. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and hiking/biking trails nearby. Visit our Chicago travel guide
Map
151 West Adams Street, Chicago, IL, 60603

What's nearby

  • Chicago_SkydeckLedge_6125597_10
    Skydeck Ledge
    2 min walk - 0.1 miles
  • Chicago
    Willis Tower
    3 min walk - 0.2 miles
  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    11 min walk - 0.6 miles
  • Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads
    Millennium Park
    11 min walk - 0.6 miles
  • Chicago Riverwalk which includes a ferry, a high-rise building and a city
    Chicago Riverwalk
    14 min walk - 0.8 miles

Getting around

  • Quincy Metro Station
    2 min walk
  • Chicago Union Station
    9 min walk
  • Chicago O'Hare International Airport (ORD)
    35 min drive

Restaurants

  • McDonald's
    1 min walk
  • McDonald's
    3 min walk
  • Trattoria La Bella
    3 min walk
  • Elephant & Castle
    2 min walk
  • The Lounge at JW Marriott
    1 min walk

About this property

JW Marriott Chicago

Luxury hotel near Millennium Park
Located close to Chicago Riverwalk and Grant Park, JW Marriott Chicago provides a corner/local shop, shopping on-site and a coffee shop/cafe. Indulge in a facial, a body wrap and a massage at Spa At Jw Chicago, the on-site spa. The on-site Italian cuisine restaurant, The Florentine, offers breakfast, lunch and dinner. Stay connected with in-room WiFi (surcharge), with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a garden and a hair salon.
Other perks at this hotel include:
  • An indoor pool
  • Continental breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a lift and multilingual staff
  • A 24-hour front desk, wedding services and tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
Room features
All 610 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with baths or showers and free toiletries
  • Smart TVs with Netflix and premium channels
  • Recycling, coffee/tea makers and heating

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Offsite parking available (USD 69 per day)
  • Valet parking on site (USD 85 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 6 AM to 10 AM for a fee: USD 16 to 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • The Florentine

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 37 meeting rooms
  • 41,973 square feet of conference space
  • Business centre

Outdoors

  • Garden

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1914
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.21 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 16 to 24 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 85 per day
  • Nearby parking fee: USD 69 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 60603
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago JW
Chicago JW Marriott
JW Chicago
JW Chicago Marriott
JW Marriott Chicago
JW Marriott Chicago Hotel
JW Marriott Hotel Chicago
Marriott Chicago JW
Marriott JW Chicago
Jw Marriott Chicago Hotel Chicago
JW Marriott Chicago Hotel
JW Marriott Chicago Chicago
JW Marriott Chicago Hotel Chicago

Frequently asked questions

Does JW Marriott Chicago have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at JW Marriott Chicago?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at JW Marriott Chicago on 20 Mar 2026 start from £201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Chicago pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Chicago?

Valet parking is available for USD 85 per day.

What time is check-in at JW Marriott Chicago?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at JW Marriott Chicago?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is JW Marriott Chicago located?

Located in Downtown Chicago, this luxury hotel is within a 15-minute walk of Millennium Park and Michigan Avenue. Chicago Riverwalk and Grant Park are also within 1 mi (2 km). Quincy Metro Station is only a 2-minute walk and LaSalle-Van Buren Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Chicago Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 738 out of 1005 reviews
Rating 8 - Good. 151 out of 1005 reviews
Rating 6 - Okay. 58 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

Reviews

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great breakfast, very nice rooms, front desk was amazingly friendly, great hot tub, and the largest and nicest hotel Gym I've ever seen!
Stayed 3 nights in Dec 2025

10/10 Excellent

Mayssoun

Liked: Cleanliness, amenities, property conditions & facilities
Service was excellent and rooms were nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Clean, luxurious, great staff and location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well appointed. The staff were friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location.
Stayed 1 night in Aug 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, very clean and well maintained facility and great location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and amazing service
Stayed 1 night in Nov 2025

8/10 Good

CHRISTOPHER

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Darci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access along the Loop. Plenty of restaurants and shopping nearby. Hotel was clean and well appointed for everything we needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property that’s close to shopping and restaurants. The rooms are large and very quiet. I’d say the only drawback is the beds were small. This is definitely a 5 star property
Stayed 2 nights in Sep 2025

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , staff eas friendly, comfortable stay
Stayed 2 nights in Apr 2025

8/10 Good

michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel. Large rooms and nice lobby. Some problems with thermostat which was later fixed and some delays in room service delivery . Otherwise great location. Not much views though. Good health fitness but in basement and where spa is. Facility space is large and welcoming.
Stayed 3 nights in Nov 2025

10/10 Excellent

Serrana

Liked: Amenities
Clean rooms and courteous staff
Stayed 3 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Staff very inviting and friendly. I was amazed at the 5 star hospitality.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, and the staff were very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Very clean and friendly staff Great food Excellent environment
Stayed 2 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel and friendly staff. Highly recommend for family trips
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and the hotel was great
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Liked: Cleanliness, staff & service
The staff did a fine job. We had booked a room with access to the Executive Lounge and were informed upon checkin that the lounge closed at 12pm on Fridays and Saturdays (week days it's open until 10pm). This was a huge disappointment. Moreover the second restaurant in the building is closed. The room itself is average to slightly above average. The JW Marriott is a fine hotel but it is not a luxury hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Chermaine

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience at the property. The staff went above and beyond to make me feel welcome and supported throughout my stay. I can confidently say I will definitely return!
Stayed 3 nights in Jul 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay. Good food at the restaurant too
Stayed 2 nights in Aug 2024

8/10 Good

Zohaib

Liked: Cleanliness, amenities, property conditions & facilities
Overall, it’s a nice hotel with an easy check-in process. The rooms are decent—slightly smaller than expected, but nothing major. The lobby is beautiful and feels very grand. The one real disappointment was in the executive lounge. Around 9:57 AM, while guests were still coming in for breakfast (which ends at 10 AM), staff were visibly throwing the remaining food straight into the garbage. With everything going on in the world, it felt careless and poorly timed, especially when guests are still arriving and have paid extra for that access. At the very least, that sort of cleanup should be done out of sight.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was really nice and clean. The front staff did an excellent job; especially, Kimberly was very friendly and went above to help us with our questions.
Stayed 2 nights in May 2025