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Crowne Plaza Chicago West Loop by IHG

3.5 star property
Hotel with a restaurant, near Millennium Park

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
Exterior
American cuisine
Daily buffet breakfast for a fee
Lobby
Crowne Plaza Chicago West Loop, near Millennium Park, offers travelers in-room WiFi and a 24-hour business center. After exploring the city, guests can recharge at the gym or grab a bite at the snack bar/deli. Former visitors consistently praise the attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking available
  • 24/7 front desk
  • Bar
  • Laundry
The current price is £166
includes taxes & fees
25 Sept - 26 Sept

Room options

Check availability for these dates

Tonight

Sept 12 - Sept 13
Check availability for tonight Sept 12 - Sept 13

Tomorrow

Sept 13 - Sept 14
Check availability for tomorrow Sept 13 - Sept 14
Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(42 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(47 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(99 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

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About the area

Located in Downtown Chicago, a neighbourhood in Chicago, Crowne Plaza Chicago West Loop by IHG is near a metro station. The area's natural beauty can be seen at Millennium Park and Grant Park, while Art Institute of Chicago and Chicago Theatre are cultural highlights. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field.
Visit our Chicago travel guideOpens in a new window
Map
25 South Halsted Street, Chicago, IL, 60661

What's nearby

  • Willis Tower - 13 min walk - 0.7 miles
  • Merchandise Mart - 17 min walk - 0.9 miles
  • Chicago Riverwalk - 2 min drive - 1.4 miles
  • Michigan Avenue - 2 min drive - 1.6 miles
  • Millennium Park - 2 min drive - 1.6 miles

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare International Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sawada Coffee - ‬5 min walk
  • ‪Jason's Deli - ‬4 min walk
  • ‪Mr. Greek Gyros - ‬4 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Hotel near Willis Tower
Located close to Merchandise Mart, Crowne Plaza Chicago West Loop by IHG provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Rye Deli & Drink, features American cuisine. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, multilingual staff and wedding services
  • ATM/banking services, a front desk safe and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 398 rooms feature comforts, such as pillow menus and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Balconies, coffee/tea makers and limited housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 54 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 14 kg per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self-parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

Is Crowne Plaza Chicago West Loop by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 14 kg per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on 25 Sept 2025 start from £165.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Chicago West Loop by IHG?

Self-parking is available for USD 54.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Chicago West Loop by IHG?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Crowne Plaza Chicago West Loop by IHG?

Checkout is at noon.

Where is Crowne Plaza Chicago West Loop by IHG located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of University of Illinois Chicago and Willis Tower. State Street and Merchandise Mart are also within 1 mile (2 km). Ogilvie Transportation Center is 8 minutes by foot and UIC-Halsted Station is 10 minutes.

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Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 953 out of 1491 reviews
Rating 8 - Good. 327 out of 1491 reviews
Rating 6 - Okay. 114 out of 1491 reviews
Rating 4 - Poor. 51 out of 1491 reviews
Rating 2 - Terrible. 46 out of 1491 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Great location and nice staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! Super friendly staff and super easy to get into town! Will stay here again when I come back:)
Stayed 2 nights in Sep 2025

10/10 Excellent

Brittany

Liked: Amenities
great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Aug 2025

6/10 Okay

sarah

Disliked: Staff & service
Nice shops and restaurants
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was very easy and the desk staff extremely friendly and helpful! The breakfast was excellent also!
Stayed 1 night in Sep 2025

10/10 Excellent

Eusheka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking rates are kind of insane, but overall it was a very nice stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Easy to walk to convenience stores nearby. Room was great and clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we come to Chicago. It’s a great place and the staff is amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marco Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Bernell was awesome at check in!! Would definitely recommend this Hotel!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Edita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was everything!!! It was walking distance to Starbucks , Walgreens, Ulta , Whole Foods, bars and restaurants! Would stay here again. Very clean, quiet and friendly staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ramzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and the rooms were really clean!
Stayed 2 nights in Jul 2025

10/10 Excellent

JACK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and with easy access
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Had am amazing time
Stayed 2 nights in Aug 2025

8/10 Good

Paresh

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing. Very friendly and a very nice facility.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Crowne Plaza!
Stayed 3 nights in Aug 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for united center show. We were able to check in early, neighborhood was safe and clean. All staff was friendly and accommodating. Will stay again in the future!
Stayed 2 nights in Aug 2025

10/10 Excellent

GABRIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is renovated, it is very clean, the breakfast was delicious
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Excellent stay
Stayed 2 nights in Jul 2025