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Riviera Maya Hotel Guide - 5 stars Hotels in Riviera Maya, Mexico

Riviera Maya hotels
Riviera Maya

Top Trending 5 stars Star Hotels in Riviera Maya

Banyan Tree Mayakoba - Playa del Carmen Hotels
Rating: 5.0 Stars
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Banyan Tree Mayakoba

Carretera Federal Chetumal, Playa del Carmen - Map
 
 
"Amazing service in a very romantic setting."
We came to celebrate 35 years together, and did we get pampered!! It's such a romantic setting with close attention to detail that makes for a very special experience. Yuri received us graciously and checked in on us periodically. At the he beach club we were spoiled daily by Gamaliel, who took great pride in making our stay memorable. The only downside was a strong mildew smell in our otherwise spotless and beautifully appointed villa.
Traveller from Boston
Grand Velas Riviera Maya - All Inclusive - Playa del Carmen Hotels
Rating: 5.0 Stars
£1,014
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Grand Velas Riviera Maya - All Inclusive

Carretera Cancún-Tulum KM 62, Playa del Carmen - Map
 
 
"Loved it!"
We booked this as a last minute trip and it was the best thing we have done. It was truly a 5 star resort. We made arrangements with the hotel for private transportation to/from the airport (at an extra cost). It was nice not having to wait for a taxi or sharing a shuttle with a bunch of other people stopping at several other resorts. We were greeted with a cold towel and refreshing beverage. The resort was instantly relaxing. It is a larger resort however they have a shuttle service to get you around. (These were Mercedes buses). All the restaurants were absolutely delicious. And when they say all inclusive, they mean it. No hidden fees. The hotel staff went above and beyond. I could go on a rant about the little things that made this resort the best but I don't want to spoil it. Just trust me, book it!!!
A Traveller
Viceroy Riviera Maya - Playa del Carmen Hotels
Rating: 5.0 Stars
£725
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Viceroy Riviera Maya

Playa Xcalacoco Frac 7, Playa del Carmen - Map
 
 
"Amazing stay at Viceroy"
From the rooms, to the staff, to the spa- you could not find more attentive and caring staff. I have traveled all over the world and this Hotel had amazing service. The food at the restaurants were delicious. The rooms were beautiful and clean. I could not recommend this boutique hotel more.
Traveller from NY
Rosewood Mayakoba - Playa del Carmen Hotels
Rating: 5.0 Stars
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Rosewood Mayakoba

Carr Federal Cancun, Playa del Carmen - Map
 
 
"Incredible service, great room and beach"
The service at the Rosewood was probably the best that I have ever experienced at a resort hotel. Almost as good were the facilities. The lagoon room was beautiful and had its own plunge pool the temperature of which was adjusted as we wished. (And was located on an "island" where no kids are permitted). The spa was great with a steam room, sauna and hot and cold baths to go with both. Of course, it one takes a steam or a sauna the staff will enter and provide you with a cool towel for your brow. If one lays on the beach, there is plenty of room between your lounge chair and the one next to you, and the staff will be sure to confirm that you do not need anything whether it is the umbrella being moved or a drink. All in all one feels totally pampered, though it is at a price, a price which I think is worthwhile. Equally as impressive to me was the reaction when I indicated that I thought one thing--a dinner--was not up to snuff. The concern was immediately and fairly addressed, something which other facilities would simply ignore. All in all a great luxury resort.
Traveller from Chicago
Grand Class at Grand Velas All Inclusive - Adults only - Playa del Carmen Hotels
Rating: 5.0 Stars
£1,632
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Grand Class at Grand Velas All Inclusive - Adults only

Carretera Cancun Tulum Km. 62, Playa del Carmen - Map
 
 
Loved everything about this place. Great food (Piaf and Lucca were amazing), beautiful beach and pools. Wonderful spa experience. Very polite staff.
Traveller from Boucherville, QC
Secrets Maroma Beach Riviera Cancun All Inclusive - Playa del Carmen Hotels
Rating: 5.0 Stars
£937
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Secrets Maroma Beach Riviera Cancun All Inclusive

Carretera Federal 307 Chetumal-Cancún, Playa del Carmen - Map
 
 
"5 star rating - 5 star staff"
We celebrated our 25th Anniversay and the staff made our stay the most memorable stay. Loved the Resort and we definitely go back
Traveller from Dallas Texas
This beachfront hotel is 24 km (15 mi) from Playa del Carmen, 48 km (30 mi) from Cancún, and 32 km (20 mi) from Xcaret Eco …More
Grand Residences All Inclusive - Puerto Morelos Hotels
Rating: 5.0 Stars
£744
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Grand Residences All Inclusive

Blvd. El Cid, Unidad 28 Lote 1-01, Puerto Morelos - Map
 
 
"Extremely attentive to our needs"
Fantastic room, food, Staff and overall great experience. Only problem could not see water from our room
Traveller from Missouri
Grand Residences Riviera Cancun - Puerto Morelos Hotels
Rating: 5.0 Stars
£459
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Grand Residences Riviera Cancun

Blvd. El Cid, Unidad 28 Lote 1, Puerto Morelos - Map
 
 
"Honestly the best for R&R!"
Relaxation began with pick up from airport! Everyone gave a warm welcome at the hotel. Even though most of our appts/reservations were booked incorrectly or at times not at all, all were made right and done so professionally that at the end it didn't even matter. Rooms were impeccable and maid service was exceptional. Depending on what you ordered the food ranged from good to the best short ribs I've ever had. Though by far the highlight of this hotel is the staff. Upon learning of my food allergies they took the initiative to prepare alternative dishes without me asking, thank you sweet Brenda! The beach was beautiful though unfortunately adjacent to it had some trash washed up. Service at the beach was simply amazing.. someone would prepare your towels another would bring you drinks and food. The Evian spray was a touch too. Will definitely be going back!
A Traveller
Belmond Maroma Resort & Spa - Playa del Carmen Hotels
Rating: 5.0 Stars
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Belmond Maroma Resort & Spa

Carretera Cancun Tulum Km 51, Playa del Carmen - Map
 
 
"Relaxing spot with a beautiful non crowded beach. "
The hotel and its amenities are excellent. Service is impecable and the people sorking there are the kindest. If you're looking for a classy hotel far from the hussle and noise, this place is the best. The two rests are so nice, the beach is beautiful, spa is amazing. Gone with kids and without, both experiences were great.
Traveller from lima
Ambassador at Grand Velas All Inclusive - Playa del Carmen Hotels
Rating: 5.0 Stars
£1,513
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You can now collect 200 Nectar points when booking a hotel or 1,000 points when you tailor make your own package. Simply enter your Nectar card number on the booking confirmation page.

Ambassador at Grand Velas All Inclusive

Carretera Cancun Tulum Km. 62, Playa del Carmen - Map
 
 
"Luxury a galore with a few black spots."
This is my 4th time at Las Velas and once again they delivered almost to perfection, a few spots during our stay. The hotel was entering the low season and the occupancy was very low, but somehow during the first 5 nights we stayed at an Ocean View suite. Not much of an ocean view and more a pool view, did not complaint about it, but the room description was deceiving. The last two days paid for an Ocean Front, Private pool suite, and we got a room with a partial ocean view, since we were also looking at the roof of one of the restaurants. In addition, and to my surprise, the two qeen beds were significantly smaller than the other room with no view. At some point I even thought about asking the hotel staff to move me to the first room as it was more comfortable and since we were at the beach or pool most of the day, the view at the end was not as important. In summary, on a hotel were all the interactions are scripted to deliver a superior service, I feel than on an almost empty Hotel, if the staff was really looking to deliver a wow factor, they should have given a bit more thought on the room assignment, after all we were repeating customer paying the modest amount of $1200 a night.
A Traveller

Search from 14 Riviera Maya Hotels - 5 Stars


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